We Are Knitters (weareknitters.com) has a 4.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 83% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I received no answer other than an FAQ page - which brought me to this site (ironically).
Mimi, we will answer the same as for your previous review from March: Please check your spam folder! (we answered you 5 hours ago)
My husband attempted to buy the Muud Evita storage box only to find that he had to also buy a "mystery" wool package. Insufficient ( for experienced knitters ) amounts of the Bling Bling wool was supplied in the mystery bag and when I asked to buy more I was informed that there was none. Further conversations revealed that these mystery bags were made up of some end of line items leaving the purchasers with small amounts of over priced, and I mean extortionately priced yarn. The mail reply I have received today was very unhelpful and worded in an abrupt manner suggesting that the yarn was knowingly purchased as end of line and sale items which it was most definitely not.
Thank you for your review. Please note your husband purchased this bundle during our 2025 Black Friday sale and you only contacted us this past Friday about a possible issue with this order. We would like to highlight that our Evita XL Muud bag has always been available as a standalone item, we did not force anyone to purchase the bundle with Mystery yarn. These fibers are now indeed out of stock, but since your order we had the Christmas and Winter sales going on, reason why the stock has diseappeared. All of this has been explained in the email we sent you today. In your message, you also told us that the yarn included only allows to knit scarves or beanies, our Customer Service sent you for free a pattern for a sweater using that same yarm.
Every thing, every wool, every delivery is TOP. The help desk is very reactive, kind and helpful !
Love your review title... Sharing it to ourMarketing team immediately!!!
I just love their yarns, so beautiful and wonderful to knit with. I am just making the baby blanket kit and it came really fast, the yarn is great (Yummy Yarn Fine) and I treated myself to some new wood needles which are great too.
Thank you so much!!!
Had a return and it was handled quickly and professionally without making me jump through multiple hoops
Perfect!
Good quality materials, great customer service!
Thanks!
I really the rapid shipping, great boxing presentation and the lovely YARN!!!
Thank you so much!
My order was beautifully packaged and the yarn was soft and lovely. Unfortunately I had to return the kit because I didn’t notice prior to ordering that the sweater is worked in the round and from charts neither of which I do. Their customer service was very responsive in facilitating my return. Hopefully I will be able to order from them in the future. I highly recommend them. I must also add that my refund was very prompt!
Thank you for your feedback. Really sorry this project did not work out for you, but we are sure you'll find one you like more suited to your skills!
I lost my pattern due to phone meltdown. Wak sent me a new link with the pattern so I was able to complete my wip. I did stray to other patterns and had left this project for some time but that time gap didn't effect wak' response. The convenience of the project kit is a treat.
Thank you! Do not hesitate to share pictures of your finished projects on our website.
Fast shipping, wonderful yarn, patterns are easy to follow! Highly recommended!
Thanks so much!
Helpful and resourceful very knowledgeable and addressed as well as resolved my issue.
Thank you Debra!
Lovely patterns, amazing wool and friendly quick responses.
Thank you so much!
I had a terrific customer service experience. My questions were answered and problems solved. I am looking forward to completing my first project with WAK ( The Samba dress) and starting a new one!
Excellent! Do not hesitate to share pictures of your Samba Dress once finished. <3
Fast shipping and wonderful customer service. I love and trust in WAK for quality kits and patterns
Thank you!
Great kits. Everything is so cute and well packaged! The yarn is just GORGEOUS!!!!
Thank you so much!!!!!!!!!!!!!!
I love the kits from We are Knitters. They are very well explained and easy to follow, even for beginners like me. Also, I had a question about an item for sale and reached out I recieved a detailed and helpful answer the day after. Great customer service. I definitely recommend! :)
Thank you Chloe! You can start looking for your next project ;-)
Genna is always so helpful and efficient in her response to any help I may need. Accomodating and delightful to deal with . So good after many years purchasing from WAK I can still deal with the same person
Thank you so very much Andrea!
I only wanted to purchase the pattern for the Slushie Top but it is only available as a kit. I didn’t like the colors of the yarn available and the yarn was too expensive for me and I decided not to buy the kit.
Unfortunately, all patterns that are part of a kit are usually not available separately 😕️. However, if you are not in a big hurry, from time to time WAK offers a selection of these patterns for a limited time as digital version (PDF). We do not know yet which patterns will be included in the next offer of this type, but maybe it will include a pattern that you are interested in? Stay tuned to our Newsletter so you do not miss it! 😊️
Unfortunately my order got lost.., but after I got in touch with WAK, I've got help and immediately send me my order again. Thanks for your great and friendly help Vincent from WAK! 👍
Thank you for your feedback. Glad to read we were able to help you with this lost parcel!
Prompt response and fulfillment. I had started, but not finished a sweater many years ago and had mislaid the instructions. They sent me a PDF quickly so I could finish my project. Thank you!
Excellent! Do not hesitate to share some pictures of your finished project on our website, we love to see what our customers have made with our yarns. <3
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