FIGS (wearfigs.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 75% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-10.
Great interaction with customer service. They were able to help me exchange my pants for a better fit
Reply from FIGS2026-07-02
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
This wasn't even my transaction but Figs was great - someone had stolen my card number and used it at Figs. They were very helpful in helping me get the money back.
Reply from FIGS2026-07-02
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Love the quality and color of my scrubs. I got plenty of compliments on the color. The turn around time from ordering to getting my order at my doorstep was great. Fast and easy. Definitely will order again in the future
Reply from FIGS2026-07-02
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
BUYER BEWARE!! DON'T ORDER FROM THEM, THEY ARE FRAUD! YOU WON'T GET WHAT WAS ADVERTISED, SHIPPING IS NOT TRUE PRICE, YOU WILL RECEIVE A GENERIC PRODUCT!! RUN!!!!!
Quality has gone downhill. Bought a jacket during nurses week, only worn 4 times and already has lint balls coming out throughout the jacket. Have purchased many jackets throughout the years since the company first opened and this is the first jacket that has done this.
Reply from FIGS2026-07-21
Hi Phonphet,
Thank you for sharing your feedback on your recent FIGS order and your experience with our Sydney Scrub Jacket.
We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
When looking into this, I am happy to see that a representative was able to assist you with this! A replacement has been shipped, and it was delivered on July 5th. We hope you are enjoying your new FIGS scrub jacket!
We appreciate your message and hope you choose to shop with us again in the future!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
I have bought scrubs from them a few times. The product is nice and the shipping has been quick. I have never had any issues. I gave it a 4 instead of a five because the prices are a little higher than average.
Reply from FIGS2026-06-29
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
C
Christopher White · 3 reviews · Verified · Experienced 2026-05-11 ·
★★★★★
Quality and Service
In short, we purchase FIGS for our staff twice a year. It's expensive, but that price reflects the quality of the product. Their return policy is excellent.
Reply from FIGS2026-06-28
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
I do love the quality of figs scrubs and the many many options. The price is high.
Reply from FIGS2026-06-28
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Great fit, wash ‘n wear, easy to care for material, and shipping was fast delivery. I like knowing that my purchase helps provide aid to others in need. I enjoy the oversized top that takes the look from a uniform to a casual outfit look.
Reply from FIGS2026-06-26
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
I love the quality of Figs. The designs are comfortable and good looking. Everyone should wear this at the Hospital. I feel better when I am working and wearing my Figs 🫶
Reply from FIGS2026-06-25
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
I absolutely love my FIGS scrub set! The color and style are so beautiful that I receive compliments everywhere I go. People constantly ask me where I bought my scrubs and what model they are.
I have even had staff members at Shoppers Drug Mart ask me about them, and several of my coworkers at the veterinary hospital have asked for the name and style so they could order the same set from the FIGS website.
The scrubs are stylish, comfortable, and make me feel confident at work. Definitely one of my favorite purchases, and I highly recommend FIGS to all healthcare professionals!
Reply from FIGS2026-06-24
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
