FIGS (wearfigs.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 75% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-10.
I love my FIGS ‘s scrubs , it is the ONLY brand I wear since I became a nurse six years ago 😍
Reply from FIGS2026-06-10
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
This brand never disappoints me. The scrubs are always well made, durable, and stand the test of time. They always have my department color in stock in lots of cute colors. They fit true to size too.
Reply from FIGS2026-06-09
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Absolutely great product. My wife is a nurse and loves Figs scrubs so, it’s only fitting that she got a puffer and loves it
Reply from FIGS2026-06-09
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
I purchased the same size style and color cargo pants as usual. I have 5 other identical pants. The two new pants I bought this time are cut smaller in the lower hip region than my 5 other pairs.
Reply from FIGS2026-07-17
Hey Amy,
Thank you for sharing your feedback on your recent FIGS order and your experience with our Kade Scrub Pants.
We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! Look out for an email from our team in your inbox shortly - we look forward to assisting you!
A
AL · 1 review · Verified · Experienced 2026-05-13 ·
★★★★★
Late delivery?
I still haven’t received my order and it’s been a month :(
Reply from FIGS2026-07-17
Hey Alodia,
Thank you for sharing your feedback on your recent FIGS order and your experience with the shipment of your package.
Occasionally, tracking may pause while a package is moving between facilities or while it’s going through customs processing. This is completely normal, and updates typically resume once the shipment has arrived in its destination country and is prepared for local delivery.
We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are happy to see that the package was delivered on June 11th. We hope you have recieved your package and are LOVING your FIGS!
We appreciate your message and hope you choose to shop with us again in the future!
The sizing completely changed. I have always worn an XS and now they are tight and I still have old XS pants and they fit perfectly.
Reply from FIGS2026-07-17
Hey Bayleigh,
Thank you for sharing your feedback on your recent FIGS order and your experience with our Kade Scrub Pants.
We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! Look out for an email from our team in your inbox shortly - we look forward to assisting you!
A
Ana · 1 review · Verified · Experienced 2026-05-14 ·
★★★★★
I understand it can take time for…
I understand it can take time for products to arrive in Europe, but please don’t say 6-10 working days, it took almost a month for them to arrive after paying 80€ for a pair of pants, and any time I tried to contact customer service, no one helped me to solve my problem. I am very disappointed, I think the quality of the products is good but the shipping dates should be changed as it is not true.
Reply from FIGS2026-07-17
Hi Ana,
Thank you for sharing your feedback on your recent FIGS order and your experience with the shipment of your package. I am so sorry for any delay!
We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! Look out for an email from our team in your inbox shortly - we look forward to assisting you!
Everything was excellent except the time of waiting for my order
Reply from FIGS2026-06-08
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Perfect material and fit. Not too tight and they are the perfect color!!
Reply from FIGS2026-06-08
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
They have a efficient support team to attend any inconvenient
Reply from FIGS2026-06-08
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
As a dental professional i am wearing figs uniform since 2022, and this is the best quality product.
Reply from FIGS2026-06-07
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
L
Lucas Hu · 1 review · Verified · Experienced 2026-05-15 ·
★★★★★
Slow delivery
Very slow service. Delivery delayed by weeks - very inconvenient in healthcare settings where scrubs of certain colours are needed to denote rank. Had to buy scrubs from other companies just to have something to wear
Reply from FIGS2026-07-17
Hi Lucas,
Thank you for sharing your feedback on your recent FIGS order and your experience with the shipment of your package.
Occasionally, tracking may pause while a package is moving between facilities or while it’s going through customs processing. This is completely normal, and updates typically resume once the shipment has arrived in its destination country and is prepared for local delivery.
We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are happy to see that the package was delivered on June 8th. We hope you have recieved your package and are LOVING your FIGS!
We appreciate your message and hope you choose to shop with us again in the future!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
My shoes were worn twice and already falling apart. I am very disappointed in quality.
Reply from FIGS2026-07-15
Hi Mary,
Thank you for sharing your feedback on your recent FIGS order and your experience with your New Balances.
We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! Look out for an email from our team in your inbox shortly - we look forward to assisting you!
The scrubs colors and material are great. I got you a large. I do know what my next order. I have the size up. Great packaging arrived on time.
Reply from FIGS2026-06-06
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
I ordered Maternal pants S Petite, but the one that arrived was S regular. I tried to used it once but it keeps on falling, maybe because the waist is not garterized that does not hold the waist. I got disappointed 😔
Reply from FIGS2026-07-15
Hi Floree,
Thank you for sharing your feedback on your recent FIGS order and your experience with receiving the incorrect size of your Navy Zamora Maternity Scrub Pants.
We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! Look out for an email from our team in your inbox shortly - we look forward to assisting you!
The goood customer service now I can order without any worries
Good customer service
Reply from FIGS2026-06-06
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
