FIGS (wearfigs.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 75% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-10.
My friends have been trying to convince me to buy figs for years, but I’m curvy and had previously tried the yola pants which did not fit well. The Isabel’s are perfect for us curvy girls and are so comfy-I wish I had bought them sooner. I originally bought a size too large, and the return service was ridiculously easy too. Looking forward to ordering more figs in the future.
Reply from FIGS2026-06-06
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
K
Kat Klein · 2 reviews · Verified · Experienced 2026-05-15 ·
★★★★★
It’s always great when I get to order…
It’s always great when I get to order my favorite scrubs
Reply from FIGS2026-06-05
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Many people don’t like to purchase figs because they’re so expensive but what they don’t realize is you can wash and re-wash these scrubs for years and they still look good. I have never had any other brand last as long as figs. So in the long run you’re spending less and they’re super cute!
Reply from FIGS2026-06-05
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
I
IR · 5 reviews · Experienced 2026-06-05 ·
★★★★★
They are ok but have some issues worth to consider
1. In real, the burgundy colour looks more plumy than burgundy. So if you consider to get nice deep burgundy colour then try different brand. So as me, I will try different supplier next time.
2. The top is a bit too tight in shoulder and sleeves area. I am worried about its fitness if I wear long-sleeve top underneath.
3. Size wise, they are just about, so if you want have little bit more room then get size bigger. I am 173 cm and weigh 72kg with slim sporty-ish body. If I gain 5kg, the uniform will be too tight.
4. Trousers are good, I like high waist tight fit. I can comfortable make a squat. But again, if you want have more room, consider take bigger size.
5. Nice material, but as I said, colours are not as so.
6. It took ages for the parcel to be delivered. But they are sent from US so I can understand it.
7. Overall they are ok, but I need to see how they respond to washing and ironing.
Reply from FIGS2026-07-15
Hi there,
Thank you for sharing your feedback on your recent FIGS order and your experience with your scrub purchase. We appreciate your honest feedback about the color, fit, and delivery time.
It's great to hear you were pleased with the quality of the fabric and found the trousers comfortable, with enough flexibility for everyday movement. We're sorry the Burgundy colour wasn't as expected and that the delivery took longer than anticipated. While international shipping can sometimes take a little longer, we understand that waiting isn't ideal.
We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We value your feedback and will use it to help improve both our products and the overall customer experience. We hope the uniform continues to perform well after washing, and if there's anything we can help with, our team is always here to assist.
We appreciate your message and hope you choose to shop with us again in the future!
I bought the same style and size scrubs last year but this year the shirt fits too big and the pants are too tight. Why switch up?? I travel for my job so I didn’t try them on before wearing them so I couldn’t return them and have to wear unfit scrubs!
Reply from FIGS2026-07-15
Hey Juana,
Thank you for sharing your feedback on your recent FIGS order and your experience with your most recent purchase.
We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
I can't apologize enough that this experience was anything less than ideal. We would love to assist you further with this matter and help find a solution ASAP! Look out for an email from our team in your inbox shortly - we look forward to assisting you!
"The fit is perfect, and I really love the texture of the uniform."
Delivery was on time also.
Reply from FIGS2026-06-04
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
E
Elizabeth · 5 reviews · Verified · Experienced 2026-05-11 ·
★★★★★
Not worth the price tag
The scrubs are just on. Definitely not worth the ridiculous amount of money. I have scrubs from med couture that are better comfort, quality and way cheaper.
Reply from FIGS2026-07-15
Hi Elizabeth,
Thank you for sharing your feedback on your recent FIGS order and your experience with our scrubs. We understand how important comfort, quality, and value are when choosing scrubs, and we're disappointed to hear that you felt they fell short compared to other brands you've worn.
We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. Our goal, as always, is to provide the highest quality products for healthcare professionals everywhere. I will make sure your message and sentiment are shared with the appropriate team for review.
We appreciate your message and hope you choose to shop with us again in the future!
Great company. Always a wonderful experience when purchasing from them.
Reply from FIGS2026-06-04
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Love my Figs!! I now have a set for every day of the week and I have zero regrets. By far the best scrubs I’ve ever worn and they come in so many fun colours!
Reply from FIGS2026-06-04
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Purchased an online giftcard as a gift for my daughter. Process was easy and seamless.
Reply from FIGS2026-06-03
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Their scrubs are literally the best! I’ve only had one issue with them and customer service was fast, apologetic and so sweet! Fixed my issue within a few hours
Reply from FIGS2026-06-03
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
I didn’t receive a response about my order at all and it’s been more than 20 days and still have no clue when it’s going to arrive
Reply from FIGS2026-07-14
Hey Paulina,
Thank you for sharing your feedback on your recent FIGS order and your experience with the shipment of your package.
Occasionally, tracking may pause while a package is moving between facilities or while it’s going through customs processing. This is completely normal, and updates typically resume once the shipment has arrived in its destination country and is prepared for local delivery.
We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are happy to see that the package was delivered on June 5th. We hope you have recieved your package and are LOVING your FIGS!
We appreciate your message and hope you choose to shop with us again in the future!
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
I’m very disappointed I still haven’t received my delivery and yet have received 3 emails asking me to state the service. I let you know I had not received my scrubs and your bot told me to check tracking which was not at all helpful. I’m still hoping to hear back but looks like I’m going to have to go out and buy scrubs this weekend
Reply from FIGS2026-07-14
Hey Victoria,
Thank you for sharing your feedback on your recent FIGS order and your experience with the shipment of your package.
Occasionally, tracking may pause while a package is moving between facilities or while it’s going through customs processing. This is completely normal, and updates typically resume once the shipment has arrived in its destination country and is prepared for local delivery.
We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are happy to see that the package was delivered on June 8th. We hope you have recieved your package and are LOVING your FIGS!
We appreciate your message and hope you choose to shop with us again in the future!
P
Paula · 2 reviews · Verified · Experienced 2025-12-04 ·
★★★★★
Product is fantastic!!
Reply from FIGS2026-06-03
Hey there,
Thanks for taking the time to share your feedback with us!
We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.
Wishing you a wonderful rest of your week!
