About Wicker Warehouse In Business since 1978!... Wicker Warehouse is a family run business established in 1978. Since then we have strived to bring you the best selection, quality and value. Most of the items shown on the website are our own designs made by our partner factories. We also represent fabulous national brands such as Lane, South Sea, Whitecraft, Braxton Culler, North Cape, Spice Islands, Yesteryear & Designer. We have just added Classic Rattan to our lineup. Classic a high quality natural rattan company that offers all seating & dining including recliners, sleepers, sectionals and more. We are proud to offer this website & equally proud to serve you and we are proud that Trust Pilot displays our reviews.Browse ProductsLearn About Us Contact Us
Written by the business, not verified by us.Wicker Warehouse (wickerwarehouse.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship and high quality of the furniture pieces, noting that items look wonderful and remain durable for many years. Additionally, buyers consistently highlight the helpful, attentive support team and fast delivery times that make the entire ordering process simple and pleasant. However, some people mentioned occasional delays in receiving their shipments or experienced a frustrating lack of communication from carriers regarding delivery schedules. A few customers also noted specific problems such as minor shipping damage or parts that did not fit correctly upon arrival.
Auto-generated from all reviews of this business. For reference only.The natural wicker chairs arrived promptly and in perfect condition. This was a wonderful experience! The chairs look fabulous on my front porch. I will purchase from you again. Thank you.
Hi Customer--very nice of you to take your time to share such a nice review and thank you for your order. We are here since 1978 because of folks like you.
Excellence product and service. Everything happened just as they said and there was excellent follow-up to be sure I was satisfied. Bottom line - they seem to CARE.
Hi Doug--family & very close longtime employees since 1978 and everyone cares. Thank you for your review & thank you for your order.
The product I’m interested in has been out of stock for more than a couple of months. The site I ordered from had no mention of this when I ordered.
Hi Bradley--our products are handmade overseas. Travel time is longer than normal with the current world problems. Not at work now due to the holiday weekend. If you email what you ordered maybe I will have some updated info.----------Bob [email protected]
Quality furniture, with excellent service!
Hi Rebecca--thank you for your review & thank you for your order. We appreciate both.
Very good at meeting customer requirements
Hi Robert--thank you for your review & thank you for your order. We appreciate both.
I have been looking at the one-, two-, and three-star reviews of Wicker Warehouse on Trustpilot prior to placing an order for chairs. Based on the very unhelpful and rude responses to customers with problems with their orders, I have decided to forgo ever ordering from this company. They have many excuses, but offer very little to no help and usually blame the customer for the problem or their shippers. That and they always seem to be "out of the office", "on vacation", or "you're writing to us on a Sunday so that's why we don't respond" when complaints are made that they are unresponsive. No Thanks!
Hi Ali--there are over 4,498 reviews on our web site. We have a 4.8 out 5 rating by Trust Pilot. You are giving us a 1 Star Rating and not purchased anything from us.--Ok-- This your choice.
Love the brown wicker rocking chairs with table set! Very comfortable, well-made, & look great on our porch.
Hi Karen---really nice of you to share your review & thank you for your order. We appreciate both.
I’m thrilled with the quality of my purchase and the personalized communication was excellent.
Hi Rebecca--and we are thrilled to be able to serve customers like you. Thank you for your review and thank you for your order. We appreciate both.
Hi Customer--very happy you like your purchase. Thank you for your review & thank you for your order.
The products are extremely well-made and carefully packed. I was a little annoyed that, for my zip code, shipping was not free.
Hi Susan-thank you for your review & thank you for your order. We keep our prices very attractive as we are sure you have noticed. Our choice is to raise prices for everyone to cover these costs or to charge a little more to those locations. We still pay most of the shipping. FYI--this is what all of the truckers do. We agree with them and have followed their lead. We really appreciate Susan mentioning this so we can explain our thinking on this.
Excellent service 👍and delivery by Mario...made my day!😊
Hi Joan--thank you for your review & thank you for your order. Mario is doing deliveries for us for 25 years +. Very nice of you to mention Mario.
Easy to order, as described and arrived quickly. Very, very happy with the furniture! The delivery company was excellent.
Hi Rich--very happy you are pleased. Thank you for your review & thank you for your order.
We received excellent customer service from Gail. The furniture arrived sooner than expected which was wonderful. Mario delivered everything promptly. Every aspect of this order was easy and efficient. Everyone we spoke to was kind and helpful.
Hi Brittany---thank you for taking your time to share such a nice review and thank you for your order.
Hi Customer--thank you for your review & thank you for your order. We appreciate both.
Vendor did the research and made sure I ordered the correct cushions. We talked several times. My cushions are here and I am completely happy with them.
Hi Nancy--very happy everything worked out well. Thank you for your review & thank you for your order..
Excellent customer service. The items look even better in person than in the photographs on the website. They are well-built, sturdy, and a fantastic addition to the room.
Am a repeat buyer from Wicker Warehouse because everything you expect from a furniture company is excellent. The studio rockers were more beautiful than viewed in the photos and delivery time was quicker than expected. 5 star operation
Hi Mark--thank you very much for your review & thank you for your order. Doing this since 1978 because of folks like you.
Everything was great. No complaints
Hi Patty--thank you for your very kind review & thank you for your order. We appreciate both.
The quality met my expectations. Very pleased. Well packaged for safe delivery.
Hi Mary--thank you very much for your review & thank you for your order. We appreciate both.
Company representative was very responsive when I had a question about delivery. Reinforced my assumption that the company pays attention to their customers.
Hi Christine--thank you for your kind words & thank you for your order. We appreciate both.
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