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Wild Alaskan Company

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204 reviews

4.7204 reviews
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About Wild Alaskan Company

Data updated
Website
wildalaskancompany.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
100% (10/10)
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About this business

The Wild Alaskan Company is your dedicated source for wild-caught, sustainable Alaskan seafood. We leverage three generations of experience in the Alaskan seafood industry and work with trusted suppliers to bring you the very best Alaskan salmon and seafood.All of our seafood is caught in Alaska, frozen at peak freshness & delivered to your door. All orders ship free, packed in eco-friendly, insulated boxes that keep the seafood frozen.We offer three curated seafood boxes as well as add ons, member specials and custom box options. A few offerings include wild-caught Sockeye Salmon, Coho Salmon, Pacific Halibut, Pacific Cod, and more. Get wild-caught, sustainable seafood delivered to your door, on your schedule. Enjoy healthy and delicious meals with our high-quality, curated seafood selections. Become a member today and taste the difference of Wild Alaskan seafood.Choose My Box

Written by the business, not verified by us.

Is Wild Alaskan Company legit?

Wild Alaskan Company (wildalaskancompany.com) has a 4.7 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional seafood quality, noting that the fish arrives fresh, delicious, and far superior to typical grocery store options. People also love the convenient portion packaging and the helpful recipes provided with their monthly orders. However, some people mentioned issues with deliveries occasionally arriving thawed or damaged due to melting ice during transit. A few other consumers also felt that managing shipment dates or trying to reach customer support during scheduling changes could sometimes be quite challenging. Reviewers noted that dealing with these unexpected problems required extra effort to resolve issues satisfactorily.

Auto-generated from all reviews of this business. For reference only.

What people say

Portions are perfect

Portions are perfect. Fish is always fresh and delicious. Only disappointment were the tiny shrimps.

Reply from Wild Alaskan Company 2026-08-08

Thank you so much for taking the time to review us and share your feedback, Michael! We appreciate your thoughts on the shrimp size as well, and are sorry to hear they were smaller than expected. Our wild-caught shrimp can vary slightly in size depending on the species. Our dedicated Member Experience team would be happy to take a closer look and help make sure you have a great experience with your orders going forward! They’re available 7 days a week at wildalaskancompany.com/contact. 💙🐟

Best Seafood

Great seafood! The spot prawns are great (having to shell them isn't fun but ya know...). We loved having different shrimp meals before but then my wife couldn't do the shrimp from the store anymore (would give her an upset stomach). So we tried from Wild Alaskan Company and she doesn't have problems with it! We can have shrimp again! The others are good as well, Very happy with these guys, will continue getting my seafood from them as long as they keep up this high quality of food and service!

Three orders ago

Three orders ago, the order never arrived. The last two orders arrived damaged and thawed. The company offered a refund that would arrive on my credit card in seven to ten days. We have been customers for six years. This company has radically changed, It would appear that actually delivering the product to the customer is now second to charging your credit card. We are switching to another company. Buyer beware!

Reply from Wild Alaskan Company 2026-08-06

Thank you for leaving us a review, Gerard. We are so truly sorry for the poor experience. We recognize the genuine disappointment and frustration with these shipments. Singular issues, and especially repeat issues, are incredibly rare. We are just as committed now as we have always been to making sure you and all of our members can enjoy each order that is placed. In the rare event of an issue, our dedicated support team is here 7 days a week to take all the steps we can to try and make it right. This includes tracking all issue details and following up with our shipping partners. It looks like our team was able to set up prompt replacements including air shipping on the most recent order. It was certainly our goal for you to fully enjoy this order, but understand that a refund was the right choice for you. We are happy to honor that. The timeline of which is dependent on your financial institution. We would love to continue supporting you and work to restore your trust in our membership. Thank you for being an important part of Wild Alaskan Co, and please reach out anytime if we can assist further: https://wildalaskancompany.com/contact

I was out of town when my order was…

I was out of town when my order was delivered. The order sat outdoors in the hot sun for several days. You can imagine the foul smell and mess awaiting me when I arrived home. I did receive notification my order was being prepared but I didn't know the order would be mailed so quickly.

Reply from Wild Alaskan Company 2026-08-05

Hi, Patricia! Thank you for your review. We are truly sorry to hear about this situation. We certainly never intend to send unexpected orders! We wouldn't want this for ourselves either. We do keep you updated with details about your box with a 3 day reminder email before each order is created. We are truly sorry if the shipping details were missed. Our team is happy to help build a custom shipping schedule, or cancel orders at anytime. This is a 3rd party review site, but a team member has also reached out to assist in providing resolutions going forward. You can also get in contact with us right here: https://wildalaskancompany.com/contact

Grateful for safe, wild caught, quality seafood!

We’ve been trying to add more seafood to our diets. However, it’s difficult finding safe, unadulterated, delicious fish. Buying wild caught in local stores isn’t easy. I’m a package reader and avoid fish caught in areas that are polluted or farmed fish which are likely treated with chemicals and or medications I do not want ingest. I’m also a proponent and supporter of buying American products from family owned businesses. We can purchase meat and eggs from local farms, but living far from a coast makes it difficult to obtain fresh, safe, fish. I am grateful to have discovered Wild Alaskan! Knowing that another box will be on its way encourages me to prepare some of the amazing fish that’s in the freezer each week. Their cookbook makes it easy and fun! I look to see what I have, thaw it, and flip to the section with that type of fish. Because I didn’t trust much of the fish in the stores, we were mostly eating the wild caught sockeye salmon from Costco. And I’d end up making it the same way most of the time. Now I order a Wild Combo box with salmon and white fish. Wild Alaskan Comapny has brought variety to our meals! I am thrilled to be able to prepare safe, wild caught seafood from the States to our diet. Wild Alaskan Company has mastered food shipping and I am grateful!

Customer service is stellar!

Customer service is stellar! The company is very responsive to your particular needs. The notification that your order has shipped and then that it has arrived! Awesome Oh yes… the fish is fantastic. No mystery to worry about if it was treated with antibiotics or anything else. Just real clean yummy fish. And they send you recipes too! If I could give 10 stars 🌟 I would. Thank you Wild Alaskan.

The fish quality is excellent the only…

The fish quality is excellent the only complaint is some are small like the smoked fish. I would have liked to purchase the crab or shrimp but they are too expensive for me at 40$ a pound. Delivery service is good and I liked that there was dry ice still in box keeping the fish frozen

Box thawed out

I work evenings, my box was delivered early evening, sat outside in 80+ degrees until I got home. The entire box was thawed out. Nothing frozen at all. I reached out to you immediately. Having a hard time coming up with a delivery schedule for a replacement box. Not sure if this delivery issue will prevent this situation from working out.

Reply from Wild Alaskan Company 2026-08-05

Thank you for leaving this review, Doreen. We're so sorry to hear about the poor experience with your order! I see our team has set up a replacement box. We thank you for allowing us to make things right! If there's ever anything we can do to help, please reach out to us at https://wildalaskancompany.com/contact. We'd love to hear from you!