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Food, Beverages & Tobacco

Wild Alaskan Company

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204 reviews

4.7204 reviews
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About Wild Alaskan Company

Data updated
Website
wildalaskancompany.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
100% (10/10)
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About this business

The Wild Alaskan Company is your dedicated source for wild-caught, sustainable Alaskan seafood. We leverage three generations of experience in the Alaskan seafood industry and work with trusted suppliers to bring you the very best Alaskan salmon and seafood.All of our seafood is caught in Alaska, frozen at peak freshness & delivered to your door. All orders ship free, packed in eco-friendly, insulated boxes that keep the seafood frozen.We offer three curated seafood boxes as well as add ons, member specials and custom box options. A few offerings include wild-caught Sockeye Salmon, Coho Salmon, Pacific Halibut, Pacific Cod, and more. Get wild-caught, sustainable seafood delivered to your door, on your schedule. Enjoy healthy and delicious meals with our high-quality, curated seafood selections. Become a member today and taste the difference of Wild Alaskan seafood.Choose My Box

Written by the business, not verified by us.

Is Wild Alaskan Company legit?

Wild Alaskan Company (wildalaskancompany.com) has a 4.7 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional seafood quality, noting that the fish arrives fresh, delicious, and far superior to typical grocery store options. People also love the convenient portion packaging and the helpful recipes provided with their monthly orders. However, some people mentioned issues with deliveries occasionally arriving thawed or damaged due to melting ice during transit. A few other consumers also felt that managing shipment dates or trying to reach customer support during scheduling changes could sometimes be quite challenging. Reviewers noted that dealing with these unexpected problems required extra effort to resolve issues satisfactorily.

Auto-generated from all reviews of this business. For reference only.

What people say

Clear explanations and patience

I have brain issues and have trouble with understating reading detail, billing and computer apps in general. Your team members have all been so patient with me and help me navigate customizing my order and understanding how your subscription works. Thanks to all of your kind and patient support people. Thanks for answering all of my questions. This is on top of loving the quality, freshness and flavor of your fish.

Zero luck with customer service

Placed an order and within a few minutes, realized it was overpriced and within just a few minutes of placing the order requested to cancel the order and shipment. I’ve sent several text messages, chat messages and tried to call their phone number, but it is unavailable. I guess no one is currently available and all out of the office for the week. You would think there’d be a skeleton crew or somebody answering the phone or replying to messages. I Keep getting automated messages and have not received a response from a live person to help me with my cancellation. The order was allegedly delivered outside somewhere in the hundred degree heat with a picture in front of an address that is not mine and again, no luck with Customer Service. Very frustrating. So far my experience (just in trying to reach somebody) is a very negative one. Will be contacting my credit card company since I never received the order and can’t get a hold of anybody in Customer Service.

Reply from Wild Alaskan Company 2026-07-31

Thank you for taking the time to share your feedback, Helen! We are so sorry for the understandable frustration you experienced when trying to reach our team and with the delivery issues! This is incredibly rare and certainly never the experience we want for you. It looks like our team was able to connect with you shortly after your message was received to offer a resolution. We are always happy to help make updates and changes before orders are processed, but once the order is placed, our shipping moves pretty quickly. Please reach out if we can be of further assistance. Our dedicated support team is here 7 days a week to help in any way we can: https://wildalaskancompany.com/contact

Love this company for many reasons

Love this company for many reasons, foremost is the quality of the seafood. Their customer service is always responsive- you don’t have to worry about resubmitting emails in order to get an answer. Smart marketing move to include with every shipment a map of where your food has been harvested at - how cool is that!! The fact that my seafood is on my front porch in south Florida still frozen and delivered by the second day from my order, who else can do that? My orders included two types of salmon, spot prawns and scallops- all so tasty and fresh!! If I had any issue it may be finding a bone or two in the salmon and they promised to address the issue although no matter how thorough a filleter is, its still possible to find a rogue bone occasionally. An impressive feat for a newer company. Good job Wild Alaskan Seafood Company!

An amazing healthy and delicious adventure!

I started the subcribtion box with the hope of enjoying some fresh fish as I began navigating my new focus on health and wellness. Boy, was I in for an awakening! Not only has everything been delicious, but I have lost 30lbs since starting my subscribtion. I've only had one issue, and customer service was amazing! My issue was quickly resolved without any worry. Adding the Wild Alaskan fish to my weekly menu has been a HUGE game changer!