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Food, Beverages & Tobacco

Wing Heong BBQ Meat

ClaimedCollecting reviews

459 reviews

4.0459 reviews
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About Wing Heong BBQ Meat

Data updated
Website
wingheong.com
Category
Food, Beverages & Tobacco
Location
Malaysia
Status
Unclaimed
Last 12 months
6 reviews
Replies to negative
91% (50/55)
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About this business

Wing Heong BBQ Meat BBQ MeatsMeat FlossGohmay by Wing HeongContact Us

Written by the business, not verified by us.

Is Wing Heong BBQ Meat legit?

Wing Heong BBQ Meat (wingheong.com) has a 4.0 out of 5 rating on OK.one, based on 459 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 77% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 91% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Very disappointed with individual sealed pack

Very disappointed with the individual sealed packs. Wasn't as fresh as buying from the shop. We trust the brand based on the freshness of BBQ meat. Had question on preservatives, but won't comment much without clinical evidence here.

Reply from Wing Heong BBQ Meat2020-06-10

Hi WD, thank you for your time leaving us on your recent purchases. All our bbq meats in our online store will be served in individually vacuum packed. It packed this way is to ensure the freshness is being maintained throughout the delivery process. If you prefer the normal packaging, you are always welcome to visit our outlets to purchase.

Good purchase

Slow delivery due to public holidays. Products purchased are well-packed and fresh. Convenient to have this online shopping and delivery service.

Reply from Wing Heong BBQ Meat2020-06-10

Hi Angie, thank you for your time leaving us your review on your recent purchase experience. As we checked, we have sent you the shipment update on the same day of your purchase. The delivery of your order experiencing a slight delay due to Public Holiday. We sincerely apologies for that, we hope that you enjoy your received products. If you are satisfied, do consider editing your review on the experience again.

always remind customer to review to…

always remind customer to review to many reminder

Reply from Wing Heong BBQ Meat2020-06-10

Hi Cheow, we are sorry that you feel annoying for the review email. Why you been receiving that review email is because you made recent purchases with us. Every review is precious to us. These reviews help us build trust, and helping our customer to make a buying decision. In return, you received a 500 Wing Heong Points as a reward. So is a win-win situation here. You may ignore the email if you do not wish to leave a review.

The reason i bought from you because…

The reason i bought from you because you said u r using DHL for delivery. I never trust POSLAJU. Because of Poslaju, it delay so a long time.

Reply from Wing Heong BBQ Meat2020-06-10

Hi HS, thank you for your time leaving a review on your recent purchase experience. We choose postlaju for your shipment is due to the particular timing DHL eCommerce is having delays on their shipment too, so we opt for alternative options to fulfil your order. Unfortunately, it didn't turn out as expected, it still faces slight delays on the delivery speed due to high volumes parcel they are occurring. We apologies for that happens during the pandemic season. What we can ensure is that you should receive the bbq meat in good condition, if not you can let us know and we will send you a new replacement. If you are satisfied, do consider editing your review on the experience again.

The meat quality not that good

The meat quality not that good. It not like the premium meat.

Reply from Wing Heong BBQ Meat2020-06-11

Hi Nicholas, thank you for taking your time leaving us a review on your recent purchases. We are sorry that it does not make your expectation. Our premium meat has gone through quality measure when we pick, weight and pack it. Do share more on the concern on the meat quality with us at [email protected] Once again, if you are satisfied, do consider editing your review on the experience again.

Could be better

Current purchased not satisfied as first time. The Honey BBQ pork taste not fresh. Both vacuumed packing without a small pre-cut portion. When want to consume, it is hard to tear the vacuum plastic. Hope can do better for upcoming purchased and make sure all neat are serve in fresh.

Reply from Wing Heong BBQ Meat2020-06-11

Hi Derek, thank you for your time leaving us a review on your recent purchases. We were aware that the feedback on the vacuum packaging concern and we have enhanced that. We sure you that will have a great upcoming purchase experience in coming days. If you are satisfied, we hope that you can consider editing your review on the experience again.

Shipment finally arrived

Shipment have not arrived. On tracking it says despatched out from Petaling Jaya on 13th May. Today is 19th May and it has not arrived... Probably need a refund as the goods transit a week with no temperature control probably has gone bad! * Finally arrived a few days later after the 19th. All seems fine...

Reply from Wing Heong BBQ Meat2020-06-10

Hi Keith, as our team get in touch with you regarding the delivery time of your shipment due to unforeseen circumstance during the COIVD-19. We believe you have received the goods in good condition as you expected. If you are satisfied, do consider editing your review on the experience again.

The delivery was super fast even during…

The delivery was super fast even during MCO and appreciated it. All the products were good except for the minced chicken bak kwa which was too thick. Love the super thin minced pork bak kwa and would be perfect if bak kwa is more charred.

Disappointed with delivery service

Disappointed....Only received the delivery after 8 days even though I’m in Klang Valley. Website says 2-3 days with slight delay due to MCO. 8 days is not slight anymore. Only bright side is the meat is individually vacumm packed.

Reply from Wing Heong BBQ Meat2020-06-10

Hi Jey, thank you for your time leaving a review on your recent purchase experience. We are sorry that the delivery speed didn't turn out as expected, it still faces slight delays on the delivery speed due to high volumes of parcels courier partners are occurring. We apologies for that happens during the pandemic season. What we can ensure is that you should receive the bbq meat in good condition, if not you can let us know and we will send you a new replacement. If you are satisfied, do consider editing your review on the experience again.

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