We have a team of professional designers to provide stylish and gorgeous personalized gifts, you can use your or your lover's name and photos to create unique and practical personalized souvenirs on special days. We help you capture those moments and keep them close to your heart. The factory's procedures are well organized to provide effective services. From the technical team right down to shipment agents that process check out of packages, we offer fast, professional and timely delivery as these aspects are major priorities required to meet all of our customers.Providing perfect products and services for every customer is our service tenet!
Written by the business, not verified by us.Withgifts (withgifts.com) has a 2.0 out of 5 rating on OK.one, based on 294 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 68% of reviews are 1 star, a relatively high share; The business has replied to 84% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.
Most reviewers were unhappy with their experience overall. Customers frequently complain about receiving low-quality items that look nothing like the advertised pictures, often getting flat prints instead of expected products. Consumers also state that orders often arrive severely damaged or broken due to inadequate packaging, leading to immense frustration. Buyers note that delivery times can be extremely slow, with items taking a long time to arrive. Some reviewers were happy with their items, noting that gifts arrived in good condition and exactly as they had hoped. These individuals appreciated the prompt delivery and the acceptable appearance of the received products.
Auto-generated from all reviews of this business. For reference only.My gift was supposed to arrive and never did. Customer service is useless as well.
We are so sorry Dear， that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
Item took several weeks to arrive because it was shipped back due to China due to being an 'abnormal' load. However the seller was very helpful and able to redirect my parcel to a new address. The quality of some of the pictures weren't great (a bit blurry) and some weren't framed or positioned well. My understanding was that I would see a mock example of the item to correct things like this before it was shipped, but I didn't. The quality of the plastic star and diamonds weren't great either - they had lots of scratches on. So up close the product looks a bit tacky but from afar it looks very nice lit up.
Dear customers, I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
I was very disappointed with this order. When I ordered it for the first time the website said there was an error so I redid everything and sent the order in again. It still said error and then reflected that there were two orders pending. When I contacted you about this order you said that I would have to be in touch with paypal to get my refund as you could not help. A few days later I was emailed that the orders were processed and would be shipped soon. You can understand my concern as there were duplicate orders and I did not need 4 frames. I reached out again and you canceled one order which I was happy about. Upon receiving the order I noticed that one of the frames was broken and there also was no way to hang this on the wall. Additionally, the box for preschool pictures does not say preschool but instead says reschool. I understand that the cursive can sometimes make a word look different, but this is clearly spelled incorrectly. When comparing it to the photo on the website there is a clear distinction between the p and r. I am very unhappy with my order.
Dear customers, I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
When I ordered I was advised I would have this on time for Christmas but as it was getting closer I emailed and was told they are running late and would not be able to tell me when my order would arrive , when I asked to cancel my order I was told could only get 70% back , would not recommend of use again
We are so sorry Dear， that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
The mug I ordered was perfect! The picture came out amazing!!
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
The item itself looks great except one of the names got mispelled somehow when they assembled it and I can't find a way to return the product to get it fixed.
Dear customers, I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
Absolutely crap! Paid extra for postage which states 3-5 business days. Took nearly a month. Came broken, and photos were dark and grainy. Got offered a $5 refund, when I paid $90 for something that went in the bin.
Dear customers, I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
The item was ordered 1 month in advance and was still late for Christmas. Then when it did arrive, it was thinner wood than anticipated and smaller than pictured.
Dear customers, I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
Wouldnt even give 1 star. Still no item ordered a month ago. When disputed thru paypal seller as if i wanted product or refund, i said refund as it should have been a christmas present. Then they tell me i can have 5% back! Joke!
Dear customers, I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
Replacement took way too long to arrive. Lettering was larger but again could not read the comments on more than half the puzzle pieces. Why didn’t they just make all the lettering black and all the puzzle pieces light brown? Please replace again. Pieces can be one color, light brown, with black writing Thank you
Dear customers, I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
Great quality and arrived in a few weeks, with my product being personalized.
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Love the product the only issue I have is I paid for fast shipping and the product was late
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Package never arrived. Ordered 12/8/23, contacted customer service and received no reply. 0/10 service
Hello, the tracking information shows that your package has arrived in the destination country and will be delivered soon. We are very sorry that the poor express service failed to satisfy you. Our customer service has been following up on logistics information for you. If you have any questions you can contact email: [email protected]. We'll take care of it for you.
My order was shipped almost a month ago and I still haven't received it.
Hello, the tracking information shows that your package has been delivered. We are very sorry that the poor express service failed to satisfy you. Our customer service has been following up on logistics information for you. If you have any questions you can contact email: [email protected]. We'll take care of it for you.
I was so disappointed in the boat welcome mat I ordered.I can’t return it because it is personalized but I don’t want to give it as a gift because it is so cheap and flimsy. It was supposed to be gray and dark blue. It is bright royal blue and white.
Dear customers, We're sorry to hear that. Can you email us a clear picture of the item you received and show us the issue you mentioned? After we receive your email, we will provide you with the best solution. Your satisfaction is our top priority. If you have further questions, please email [email protected].
you cannot see the picture the greatest. i gave the gift already but i wish it had color. for the money not worth it.
Dear customers, We're sorry to hear that. Can you email us a clear picture of the item you received and show us the issue you mentioned? After we receive your email, we will provide you with the best solution. Your satisfaction is our top priority. If you have further questions, please email [email protected].
The products took way too long to get here, the quality is disgusting! I can’t believe how much I paid for the worst quality products ever!!! I was embarrassed to give these as gifts! Unfortunately I had to give 1 star to write a review
Dear customers, We're sorry to hear that. Can you email us a clear picture of the item you received and show us the issue you mentioned? After we receive your email, we will provide you with the best solution. Your satisfaction is our top priority. If you have further questions, please email [email protected].
The #1 for my order isn’t flat it looks as though they packaged wet. I also am not impressed with the gold coloring. I should have got silver as it is more bronze then gold. The delivery time took over a month to receive as well.
Dear customers, We're sorry to hear that. Can you email us a clear picture of the item you received and show us the issue you mentioned? After we receive your email, we will provide you with the best solution. Your satisfaction is our top priority. If you have further questions, please email [email protected].
Dear customers, We're sorry to hear that. Can you email us a clear picture of the item you received and show us the issue you mentioned? After we receive your email, we will provide you with the best solution. Your satisfaction is our top priority. If you have further questions, please email [email protected].
The quality of the gift I purchased. The time of delivery. The quickness in which they replied to my emails. Brilliant 👍👍👍
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
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