Woodartdeal is an online furniture store focused on wood-centered furniture and home pieces for everyday living. We have served over ten thousand customers to date.Inspired by warm American-style home design and practical craftsmanship, our products are developed with experienced factories and workshops, with attention to material selection, structure, finish, and everyday usability.We are committed to balancing style, function, and accessible value. Through stable production partnerships, rigorous product reviews, and active customer feedback, we continuously work to improve our offerings. Our goal is to provide furniture that is practical, attractive, and suitable for real homes.Good furniture should be supported by clear service, careful packaging, and responsive after-sale support. If you have any questions, feel free to contact us.
Written by the business, not verified by us.
Is Woodartdeal Furniture legit?
Woodartdeal Furniture (woodartdeal.com) has a 2.1 out of 5 rating on OK.one, based on 188 user reviews collected here. It is listed under Home & Garden and its reputation is poor. 64% of reviews are 1 star, a relatively high share; The business has replied to 32% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. People frequently experienced extremely long delivery delays, with many packages taking several weeks or months to arrive from overseas without clear tracking information. Customers also pointed out that the products often arrived damaged, manufactured with cheap materials, and equipped with incorrect mounting hardware that did not work properly.
Some reviewers were happy with their purchases, noting that certain items looked beautiful, arrived meticulously packaged, and fit nicely into their living spaces. Others appreciated the polite customer support team and found the wooden furniture surprisingly easy to assemble once it was finally delivered.
Auto-generated from all reviews of this business. For reference only.
Ordered a floating shelf, which said it came with hardware for mounting. Shelf was delivered, but mounting hardware was inadequate to mount shelf. After dealing with customer service on three different occasions, they were not able to provide the hardware. The first contact offered me 25% discount if I purchased the hardware locally. I had no idea of where or what to purchase. The last contact offered $40.00 for the same thing. I had to purchase shelf brackets to mount to wall, but no longer floating.
Reply from Woodartdeal Furniture 2026-07-24
Hi John，
Thank you for your feedback. Our customer service team is always committed to providing flexible after-sales solutions to meet the actual needs of our customers in different situations. Regarding the installation issue you mentioned, we will document and forward your feedback to our product and after-sales departments as a reference for future service improvement.
Since we are unable to locate your order using your review username, we don't have visibility into your specific communication history. If you would like to discuss this further, please feel free to send your order number to [email protected], and a dedicated team member will retrieve your information and follow up accordingly.
Best regards,
Woodartdeal Team
As many said, it is cheap garbage from China. The whiskey barrel table looked nothing like the pictures and lacked pilot holes for assembly so I had to alter myself. They also suppress critical reviews on their website so they are quite misleading and not a trust worthy company to deal with. AVOID!
Reply from Woodartdeal Furniture 2025-12-31
Hi Brain,
We take your feedback very seriously. After reviewing this, the missing pilot holes may have been an oversight during production. We sincerely apologize for the inconvenience this caused.
Please contact our customer support team at [email protected] so we can offer appropriate compensation and assist you further.
Thank you for bringing this to our attention.
Best Regards
Woodartdeal Team
DO NOT GIVE THIS COMPANY A DIME !!!!!
Poor quality floating shelves. Product does not meet advertised specifications (thickness, length, or finish). The mounting hardware sent was for concrete walls, not for wood studs. Ordered two shelves, and One shelf came with a dent and was UNFINISHED on the bottom, the other shelf was UNFINISHED on both ends and the bottom. Customer service said they finish all sides and ends except for the backside against the wall. I sent photos and they pretty much said…..well they are still usable and offered me 10% back. Needless to say, I told them to keep their money, I would rather give them a review.
Reply from Woodartdeal Furniture 2025-12-31
Hi J H,
Thank you for your feedback. Our shelves are finished with a clear coat, which protects the wood while preserving its natural grain.
We’ve updated our mounting hardware to better suit wood studs and sent you the latest installation solution. Did you received it?
For further assistance, please contact [email protected]. We’ll do our best to help resolve this.
Thank you so much for your support!
Woodartdeal Team
This company is a Chinese scam. The description is misleading. The quality is garbage. Most importantly, they will never authorize a return. You are stuck with the garbage you purchased.
Reply from Woodartdeal Furniture 2026-08-17
Hi，
Thank you for your feedback. We note your concerns regarding product quality and our return policy. Regarding the return process, the relevant terms are clearly published on our official website, and customers may submit requests in accordance with the policy. Should you have any questions, please feel free to reach out to us at [email protected].
Best regards,
Woodartdeal Team
This company had advertise they were selling a genuine leather handmade woven chair. I contacted customer service to confirm the information. I was assured that it was genuine leather and the wood was handmade. They also advertised that they are located in the USA, but they are based in China.
The chair took over a month to arrive and when I opened the box it was clearly a factory manufactured chair made with PU leather (Plastic). When I contacted them to get my refund and return the chair, I received replies that were trying to stall me from getting my money back. They said they would send a return label, but they never sent me a shipping label or any refund. I had to get my bank involved to get my money back. I also plan on reporting this company. Please stay far away and don't buy anything from this company.
Reply from Woodartdeal Furniture 2026-08-17
Hi，
Thank you for your feedback. We note that you have communicated with our customer service team regarding your order, and the refund matter has been processed through your bank.
Product material and origin information are clearly stated on our official website. Should you have any further questions regarding the outcome, please feel free to reach out to us at [email protected].
Best regards,
Woodartdeal Team
It's been a month since I placed my order and there is absolutely no way for me to know when I can expect the package. I'll update my review if anything changes.
Reply from Woodartdeal Furniture 2026-08-17
Hi，
Thank you for your comment. We note your concern regarding the shipping status of your order. Real-time tracking information for all orders is available on our official order tracking page. Should you notice any discrepancies, please feel free to reach out to us at [email protected], and we will verify it for you.
Best regards,
Woodartdeal Team
I love my new dining table from Woodartdeal.com. It was hard to find a narrow table and found a 30"inch wide table that is lovely in color, walnut (72"x30)". Even the men in my family who usually don't comment expressed appreciation for it. Wood table fits perfect next to my brick wall, it is lovely and thick wood, nothing cheap about it. It is hardcore a beauty product.
I wanted to like this experience, but the communication was really slow. Customer service usually took about 72 hours to respond (sometimes even longer). My order came in about a week, but the legs were wrong. They did send the correct ones after I reached out, but it took another four weeks for them to arrive.
The product itself is fine
Reply from Woodartdeal Furniture 2026-08-17
Hi，
Thank you for your feedback. We note that you have communicated with our customer service team regarding the hardware issue with your order, and the replacement arrangement has been completed. Should you have any questions about the follow-up, please feel free to reach out to us at [email protected].
Best regards,
Woodartdeal Team
Ordered 2 (authentic) whiskey half table barrels. Says oil rubbed and real barrel wood.
The delivery was twice as long as they said in the beginning and before it was shipped I put a stop and cancelled the order.
I was unable to get PayPal to cancel it so waited for order.
Many weeks later they came. I opened one box only to find they are cheap press board so far from authentic wood. The metal is not same color or look, there is no oil rub etc.
This company is based in China and is difficult to converse with. Absolutely no contact from them since the beginning.
It is a poor quality and a complete rip off. I am now in the process
Buyer beware, do not purchase any items from this site.
Update after they responded back :
This company says they received no cancellation request. Huge Lie. I have 4 separate emails requesting cancellation. The first one was the day after I ordered and realized the delivery would take a month.
Their reply was items are already in route so I would have to return them after they arrived. The problem with this is even though their website states paid returns if damaged, they make you pay the return fee.
Overall this company is in CHINA. they didn’t accidentally ship the wrong item, they post a rustic item but send a TEMU type fake. The item they sent is something you could easily buy at the dollar store.
THES PROPLE ARE SCAMMERS FROM CHINA. PAYPAL WIULD NOT STEP IN EITHER, DO NOT USE THEM, YOU WILL GUARANTEED GET SCAMMED.
Reply from Woodartdeal Furniture 2026-08-17
Hi Dave，
Thank you for your feedback. We note that your order was eventually delivered and signed for, and our customer service team had not received any formal cancellation or return requests from you prior to that. Should you have any questions regarding the product, please feel free to reach out to us at [email protected], and we will verify the matter for you.
Best regards,
Woodartdeal Team
I would happily change my review if someone would get in touch. I’ve reached out once through facebook and once through email with no answer. The fedex numbers aren’t in FedEx system. I ordered two 60” shelves and a floating desk to the tune of over $500.
I had so much hope. My order was placed November 6th.
Reply from Woodartdeal Furniture 2025-12-04
Thank you for sharing your concern. We’ve tried to reply, but it seems our messages may have gone to your spam folder?
I just checked your order, and FedEx has already received your package. Your tracking number is 885869xxx029.
We’ve sent another email and text message with the updated details. Thank you for your patience!
Not live edge. It is a rubberwood plank that was unevenly stained. I could've bought a pine 2x6 and made the same crap. This is a classic Chinese ripoff of Americans...again. Do not trust this company or anything that comes from them.
Reply from Woodartdeal Furniture 2026-08-17
Hi Will，
Thank you for your feedback. Regarding the material and craftsmanship concerns you raised, we have documented your comments and will share them with the relevant teams. Should you have any further thoughts regarding the handling of your order, please feel free to reach out to us at [email protected].
Best regards,
Woodartdeal Team
Sure wish I would’ve investigated this company more. I have a feeling I’m gonna get a piece of crap. It’s been over a month so I know it’s gonna be a piece of crap.
Reply from Woodartdeal Furniture 2026-08-17
Hi，
Thank you for your feedback. We note that the after-sales issue regarding your order has been communicated with our customer service team and a mutual resolution has been reached. Should you have any questions about the follow-up arrangements, please feel free to reach out to us at [email protected].
Best regards,
Woodartdeal Team
Edit: They did reach out and offered to send a new shelf. I’ll update again once I get it! I’ll also add that they’ve been very responsive whenever I’ve had a question.
The shelves are not as advertised. I ordered two live edge shelves. They are both half an inch too short and not deep enough. Eg, one was supposed to be 24 inches long and 6 inches deep. It’s almost 23.5 inches long and barely 5 inches deep. It’s too much of a hassle to return them to China though.
Reply from Woodartdeal Furniture 2025-12-02
Hi April Lipscomb,
Please rest assured, I have spoken with the workshop, we’re overhauling our entire production process and the problem with your order will not happen again!
You’ll get an email from us with a real fix — not excuses!! We’re tightening up and improving our production and service teams over the next two days.
– Leo
Never received item I ordered. Couldn’t talk to anybody about it. Trying to track it down is nearly impossible.
Nope still didn’t get item or a response to my latest inquiry
Reply from Woodartdeal Furniture 2025-12-02
Hi Timothy Linck,
We're unable to locate your order with the reviewer name Timothy Linck. But we will never make excuses, now we ensure that all emails will be replied to within 12 hours on weekdays.
I assume you've already received your goods by now?
Please contact our customer service staff directly if you have any questions.
Thank you
Woodartdeal Team
Decent Quality at Fair Price, Just Takes Time, Read On
I ordered an industrial steel pipe bar table with a 2" wood top, it was exactly what I was looking for and the price was amazing. I don't think I realized this company was Chinese at first and I probably should have done more research before ordering. When I contacted the company via email to ask the status of my order I got a courteous reply stating the table had been hand made by a craftsman and was ready to be shipped. OK, that was more than likely a bot reply and this was when I realized where it was being made and shipped from. At this point I was genuinely worried and after reading a lot of reviews considered canceling. Anyway I did not cancel, tracking information was provided with the order and updated on almost a daily basis which was comforting. Low and behold, two months after ordering a very well packaged bar table arrived and to my huge relief it is actually very nice. Extremely well made and easy to put together. Now very happy with the product. By the way, I priced the materials alone to make this table myself and it would have cost at least twice what I paid for it to be made and shipped all the way from China. Amazing really.
I ordered a live edge floating table Oct 5th 2025. What arrived Nov 8th is a board and some screws. Its not live edge as advertised
The screws are not going to support/work in a house in the US. Maybe if it's installed in a block wall or something? Not want it was looking for. I'm asking for a refund and a return label. We'll see how it goes. I do not recommend purchasing from them again
Reply from Woodartdeal Furniture 2026-08-17
Hi，
Thank you for your feedback. We note that your order was delivered and signed for on November 8. Regarding the product and hardware, our customer service team has already been in touch with you regarding this matter. Should you have any questions about the current follow-up, please feel free to reach out to us at [email protected].
Best regards,
Woodartdeal Team
I ordered a side table and a tray. Tray arrived broken. Table had no hardware, missing 2nd shelf and metal decorative piece. Worthless. Said he would send new tray. Have not received tray or receipt of one on way. Said they would have to "investigate why pieces were missing". I am customer. This is not my problem. I paid for a table that is worthless and they won't honor their product or fix their mistake. They suck. Avoid!! Wish I could give zero stars
Reply from Woodartdeal Furniture 2026-08-17
Hi，
Thank you for your feedback. We note that you have been in communication with our customer service team regarding the missing parts and damage to your order, and the corresponding resolution is currently in progress. Should you have any questions about the status, please feel free to continue reaching out to us at [email protected], and we will follow up for you.
Best regards,
Woodartdeal Team
Don't waste your time! I ordered a bar table and it is not a live edge plank but a bunch of 1.75"x1.75"x55" strips bonded together. It is the most square and boring piece of wood, please don't bother. A plywood plank is more interesting and a lot cheaper. I fell for it so you don't have to.
Reply from Woodartdeal Furniture 2026-08-17
Hi Mindy，
Thank you for your feedback. Regarding the material and craftsmanship concerns you raised, we have documented your comments and will share them with the relevant teams for future reference. If you have any further thoughts regarding the handling of your order, please feel free to reach out to us at [email protected].
Best regards,
Woodartdeal Team
I ordered a half whiskey barrel end table. Website said authentic and unique. It was made of plain wood and metal half ring was silver galvanized metal. Not black as shown. Two of us could not assemble with cheap metal. Looks okay but not like Website pictures it.
The "handmade leather woven lounge chair" took one and a half months to be delivered. When it arrived, it looks cheap. Stained wood and fake leather. I asked to return the product and the company offered to reimburse me 35% of the order. The review I left on their website with real pictures of the product was removed and it is not available for new customers.
Reply from Woodartdeal Furniture 2026-08-17
Hi，
Thank you for your feedback. We note that you have communicated with our customer service team regarding the handling of your order, and discussions regarding a partial refund have taken place.
Regarding the review display issue you mentioned, all reviews shown on our site are verified to ensure the authenticity and validity of the information.
Should you have any new thoughts on the current outcome, please feel free to reach out to us at [email protected].
Best regards,
Woodartdeal Team
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