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Electronics & Technology

WPS Office

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524 reviews

3.1524 reviews
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About WPS Office

Data updated
Website
wps.com
Category
Electronics & Technology
Location
Singapore
Status
Unclaimed
Last 12 months
131 reviews
Replies to negative
9% (20/224)
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About this business

WPS Office is a lightweight, feature-rich comprehensive office suite with high compatibility. As a handy and professional office software, WPS Office allows you to edit files in Writer, Presentation, Spreadsheet, and PDF to improve your work efficiency. WPS Office is available on multiple platforms, including Windows, macOS, Linux, Android, and iOS. You can work anytime and anywhere on your mobile phone or computer. Work-study-life balance is no longer a far-fetched dream but at your fingertips.

Written by the business, not verified by us.

Is WPS Office legit?

WPS Office (wps.com) has a 3.1 out of 5 rating on OK.one, based on 524 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 38% give 1 star; The business has replied to 9% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were let down by their experience overall. Consumers expressed deep dissatisfaction because unexpected subscription fees, sudden paywalls, and updates caused issues with file access. Reviewers also noted that the application overrides default settings, changes icons, and installs itself without clear notice. Many people experienced severe issues with customer support and found the overall software behavior intrusive and unacceptable. Some people were satisfied with the application, mentioning it is easy to use, helps format documents well, and serves as a practical tool. Others pointed out that the software worked well for free over long periods without any unexpected payment demands.

Auto-generated from all reviews of this business. For reference only.

What people say

WPS Office behaves like a virus

WPS Office has a virus like behavior. It installs itself through a click of a link in an email sent to unsuspecting victims. I helped someone get rid of it, and it wasn't easy. It didn't only took over the system and made sure Microsoft Office can't be the default software opening Work, Excel etc., but it was also impossible to remove through usual methods. It was so aggressive, that after finally uninstalling it, it took many hours to restore the default office icons. All office files had white page like icons, because WPS changed the default path in the registry to icons for office files. Just like a virus would be designed. Oct. 13 update post WPS response: I have contacted support, and received almost a robotic response, as if everything I explained was completely overlooked. I'm a professional computer technician and can assure you I can delete a software in the standard fashion. My client received the following notification in their email (I spaced the link so it won't work): "Please check the attachment Shared from WPS Office: https:// kso. page. link/ wps" Clicking on the link caused WPS to install itself violently, and take over the defaults set by the user. Just like a virus would.

Reply from WPS Office2023-10-09

Dear Yuval, Thank you for sharing your feedback on Trustpilot regarding your experience with WPS Office. We take all feedback seriously and apologize for any inconvenience you may have encountered. We assure you that WPS Office does not have any virus-like behavior and does not install itself through email links. Our software is designed to be downloaded and installed directly from our official website or trusted app stores. However, we understand the frustration you faced with configuring Microsoft Office as the default software for opening Word, Excel, and other files. We apologize for any inconvenience caused. Changing default software settings is typically done by the user during the installation process, and we regret if this was not clear or if it caused any difficulties for you. Regarding the difficulty in uninstalling WPS Office, we apologize for any inconvenience caused. Our software can be uninstalled using the standard methods provided by your operating system. If you encountered any issues during the uninstallation process, we encourage you to reach out to our dedicated support team at [email protected]. They will be more than willing to assist you and guide you through the uninstallation process. Restoring the default office icons can be done by resetting the file associations on your computer. This can usually be done through the Control Panel or Settings menu of your operating system. If you need assistance with this process, our support team will be happy to guide you. We value your feedback and want to ensure that your experience with WPS Office is positive. We appreciate your patience and understanding in this matter. Please do not hesitate to contact our support team at [email protected] for further assistance or clarification. Best regards, WPS Office Support Team

If you are running Windows on your…

If you are running Windows on your laptop, WPS will take over control and you cannot use excel or other Microsoft software, and you cannot uninstall. WPS is the worst spam I have seen. Don't let it into your computer. 😝

Reply from WPS Office2023-08-08

hello, WPS office cannot preempt the application order of your computer, you can set it yourself: Please click Windows Setting > Apps > Default Apps > Choose default apps by file types, find out Office file format such as doc., then you can choose Office as the default app.

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