7-Eleven (www.7-eleven.com) has a 2.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 62% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.
What reviewers say
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Most reviewers were unhappy with their experience overall, expressing deep frustration with daily visits. Consumers frequently noted that food items like hot dogs and cheese were often completely stale, incorrect, or entirely sold out during morning hours. People also complained heavily about long wait times at registers, unhelpful store employees, and very rude customer service interactions.
Some reviewers were happy with friendly staff members who provided helpful, courteous, and efficient service at specific clean store locations. A few other people also felt that the businesses offered a pleasant atmosphere, fresh coffee, and tasty beverages like cold slurpees.
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7-Eleven is a convenient store to grab quick food and drinks, but I often find it disappointing during peak hours.
In the morning and at lunchtime, many food items are already sold out, leave me very few options for food. It is frustrating when I'am in a hurry and can’t find what I want.
I really hope the store can restock food more often throughout the day, especially during busy times, so that customers have more choices.
It was around 3, after school, i had jus picked up the kids and we headed in for a slurpee, thats when a horde of young boys come in demanding free slurpees? the cashier said no and they grabbed all the stale food and started hurdling them at her.
I told them to get lost but they scared my kids off, a man on a bike comes in and he grabs all the young buys and throws them outside, I tell my kids to come back inside and we quickly grab a slurpee, they start filling up their cups, but it wont stop, the slurpee keeps on coming, two minutes later it seems like i giant pink, blue and brown slurpee had taken over the shop, the cashier was mad at the kids from earlier, and they come back into the shop and start wreaking havoc with the lollies.
She grabs a giant vape, takes a puff and blows it at the boys, the giant slurpee blobs starts melting, along with the kids running away on their bikes.
I grab my kids, throw them in the car, and take their slurpees. Never visiting again, Cola flavour slurpee was nice tho
As a rule, the Seven Eleven website is reliable. Lately my I delivery orders have been changed and the replacements I receive are useless to me. For example, today I ordered string cheese because I prefer fresh cheese similar to mozzarella or farmer cheese. I wanted that snack because the batch I made was not to my liking. I received packs of Monterey and American cheese. I have plenty of American cheese in the refrigerator as well as a gallon if whole milk which I will use to make fresh mozzarella later
This is the second time that I have received the wrong cheese. The clerk that prepared the delivery does not realize that Monterey/Cheddar tastes nothing like mozzarella cheese.