Pathetic
Pathetic. You people better learn from amazon how to track shipment and update customers. You are still not yet born, will take years to catch up amazon. God bless.
About AfterShip
Data updated- Website
- www.aftership.com
- Category
- Electronics & Technology
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 26 reviews
- Replies to negative
- 0% (0/145)
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About this business
AfterShip is a shipment tracking application and API for eCommerce retailers and buyers. Enter tracking numbers to view the shipment status. Get started for free!
Written by the business, not verified by us.Is AfterShip legit?
AfterShip (www.aftership.com) has a 3.4 out of 5 rating on OK.one, based on 371 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 36% give 1 star; The business has not yet replied to negative reviews; 26 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
We have been using Aftership for almost…
We have been using Aftership for almost 2 years now. In the last 3 months everything is broken. Updates not working with couriers. App/plugin doesn't sync anymore The worst is the customer service. Or, there is no customer service. - standard/default replies after 2-4-5 days of waiting - follow up and again 2-4-5 days of waiting They recently migrated to a new framework, and everything's broken + extra delays with customer service. The poorest customer service ever experienced and now it seems to become a paid service which stops working without notice and getting frustrating customers not knowing where their parcel is. Definitely we will soon stop these service.
Tragic
Tragic. Keeps saying i gave the wrong post code, even though I know the post code and can literally check it myself on facebook. Never again, i paid extra for express delivery and this is what i got.
Would not refund despite no service
I used this service for awhile. During that time it seemed to work alright. However, after I signed up for autopay, they started to take my money & stopped providing service. I contacted customer service and they wanted my passwords I use. I thought this was really fishy. Despite repeated attempts to contact them regarding the money they owe me, they will not respond or refund. Evidently, they will not do anything till I give them my passwords. Not sure if this company is on the up and up. They took my money, stopped service, and were not willing to refund payment.
Aftership continue to bill me even…
Aftership continue to bill me even though I requested cancellation over two weeks ago. Shocking! Had to use an unauthorized transaction claim against them to get my money back.
This company is a sham and as a…
This company is a sham and as a business you should not use them for your tracking requirements. They have a seriously buggy integration which will often incorrectly assign carriers (even when using the correct slug). This means those numbers cannot be tracked and therefore are useless. You still have to pay for these numbers even if there is no way they can be tracked. They can't be deleted and the agents will refuse to delete them for you. The cost for each of these is $0.08. If you import a big file of numbers and the stupid software allocates the wrong numbers then you have just paid a load of money for nothing ($800 in my case).
HORRIBLE
HORRIBLE. USE A DIFFERENT COMPANY IF POSSIBLE. My package has been lost for over a month and they are doing NOTHING about it. Sent me a couple links and they all bring me to the same useless page. This company is a joke and F**KING SUCKS. Do they even know what customer service is? This company is absolutely disgusting, appalling, horrific, how many other negative words are out there, they are fitting for them all. I wish i could leave a 0 star review.
Got my stuff fast..
Got my stuff fast... Recommended
good service
good service, only defect to improve the tracking is updated very late, unlike on the official website is delivered, while in the app is on delivery IOS APP IPHONE
It seems that some say it's good and …
It seems that some say it's good and many say don't bother. My experience is that it absolutely useless as it gave no information from my courier. All it said was waiting for information but the courier site direct had information. This type of service must work all of the time and unreliability will reflect also on the company that you buy from.
First and I hope last time I ever have to use this company
First time I've had to use this company and it will be the last I hope. No one has been in touch to explain why my parcel is sitting in a logistics center or why it's been there for over 10 days now. Hermes the shipping company are even less helpful. Situation is someone in Germany paid Hermes to deliver a parcel to the UK. They haven't and won't explain why. Are they keeping it? have they lost it? or have they stolen it?
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