Upgraded all day work chair.
Shipping was quick and communication was solid. Product was received and assembled with minimal fuss. The chair is VERY comfortable and a huge upgrade from past products used. Highly recommend for 8 hour days of work.
About AndaSeat
Data updated- Website
- www.andaseat.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 100% (27/27)
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About this business
In 2007, we started out with a name and belief inspired by the Spanish expression Anda which means “go on”,delivering the best chairs, desks, and accessories that exceed user expectations.Since then, we have kept pushing the boundaries in ergonomic design and innovation, to make ergonomic lifestyles accessible for everyone.With 17 years of thriving,we’ve grown into a world-leading seating solution brand.As an active force in the esports world, we’ve sponsored over 40 teams across more than 2,000 gaming events.We’ve also teamed up with FlyQuest, Top Esports, NRG, NIP, and other major names in gaming, pop culture, and beyond, presenting exclusive IP editions to fans around the world.With an unwavering commitment to innovation,we’re determined to deliver cutting-edge products with comfort-defining design and features.Stay ahead of the curve with us.Feel free to reach out to our headquarters for further assistance via https://www.andaseat.com/pages/contact-us
Written by the business, not verified by us.Is AndaSeat legit?
AndaSeat (www.andaseat.com) has a 3.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 69% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the exceptional build quality, deeply comfortable design, and the straightforward assembly process that makes setting up the furniture very simple. Consumers also appreciate the wonderful supportive lumbar features, great adjustability options, and impressively fast delivery times that exceed expectations. Some reviewers were not happy with customer service, noting unresponsive communication and frustrating experiences regarding warranty claims. Conversely, a small portion of people felt that certain components had manufacturing defects or arrived with minor damages that required extra attention. A few individuals additionally reported that specific parts like the armrests presented unexpected design limitations or stability concerns during daily use.
Auto-generated from all reviews of this business. For reference only.What people say
The chair was reasonably easy to…
The chair was reasonably easy to assemble. I would say for the price, take and run. I would have liked something a little softer. It is a fine chair where I can sit for hours and remain comfortable.
I have sent them multiple emails…
I have sent them multiple emails because there tilt mechanism broke I got one email back then ghosted terrible customer service would not recommend to anybody
Reply from AndaSeat2026-07-01
AndaSeat offers 3-Year Limited Warranty for all chairs and desks, Effective as of August 1, 2024. Orders placed on the official website before August 1, 2024 are still covered by the two-year warranty. We are sorry that your order has been out of the two-year warranty. See more details in our warranty policy. https://www.andaseat.com/pages/warranty We have already offered you a discounted price on the part you need, but you turned it down. We really want to help you solve this problem, but unfortunately, you don’t trust us and have refused our assistance.
Great chair very comfortable and…
Great chair very comfortable and supportive. Easy to assemble. Great customer service they extended the discount after I made purchase.
Absolutely fantastic chair
High-quality build
Very impressed with the quality of the materials. Made to last!
Awesome customer service and quick to…
Awesome customer service and quick to respond in email.
Built well, not comfy for me, can’t return?
The quality and construction of my X air Pro is great, no complaints and it looks nice. It just is not comfortable for my body shape though. I had high hopes given andaseat’s reputation with larger body frames. I am interested in a return but given the shipping costs as per the policy I feel stuck and now quite frustrated. What am I supposed to do when fedex quoted me over three thousand dollars if I were to ship it back.
Reply from AndaSeat2026-06-22
Dear Customer, AndaSeat offers 15-Day Return Policy for all chairs and desks. You must ship returning items back to us within 15 days from the date you receive your chair, based on tracking. Customers are responsible for shipping fees unless the refund is due to quality faults. Returns arising from factors other than quality issues also require that the chair has not been assembled, and once assembled, it cannot be returned. See more details in our return & warranty policy. https://www.andaseat.com/pages/return-exchange-policy
I GOT A HEADACHE TRYING TO LOCATE THE…
I GOT A HEADACHE TRYING TO LOCATE THE CABLE BALL IT ISNT EXPLAINED WELL TO WHERE I CAN LOCATE IT
Reply from AndaSeat2026-06-22
Dear Customer, We apologize for the inconvenience. You can find clear installation instructions in the manual, or you can contact us for assistance. Thank you for your support and understanding.
Our chair came damaged due to shipping…
Our chair came damaged due to shipping process but it was corrected immediately! The chair is so comfortable and I will definitely order from this company again and again due to customer service!! Everything from ordering to replacement and beyond was top notch!!!
Send me broken chair and have done…
Send me broken chair and have done nothing
Reply from AndaSeat2026-06-22
Dear Customer, We apologize for the inconvenience. As you can see in the screenshots sent to you, we responded to all of your emails promptly, but the emails couldn't be delivered to you. If you need further assistance, please reply to our support tickets. Thank you for your support and understanding.
Great Quality for price
The seat was very nice quality, it came moderately quickly and was easy to put together.
Worth Every Penny
I don’t usually write a lot of reviews, but for this desk I had to because I’m genuinely impressed. First off, the packaging was excellent, with plenty of padding and protection around all of the components to prevent damage during shipping. Unfortunately, a few parts of the outer box were slightly damaged, likely due to FedEx handling, but thanks to the careful packaging everything inside arrived in perfect condition. The desk itself looks fantastic, feels well-made, and the materials seem to be high quality. Assembly was straightforward and hassle-free, with no issues at all. Everything lined up properly, and the instructions were easy to follow. If you’re in the market for a great standing desk, this is definitely worth considering. Honestly, it feels like a solid alternative to a Secretlab desk at a more affordable price point. Based on my experience so far, I’m extremely happy with this purchase and would highly recommend it.
I had a small plastic piece to cover…
I had a small plastic piece to cover the head of some screws that was broken on delivery. I was told, I should of bought shipping insurance. As time went on a bolt holding the chair broke and I fall to the ground and one of the adjustment handles broke. Over a lengthy time the seat became very hard. The best part of this chair is the magnetic head rest.
Reply from AndaSeat2026-06-12
Dear customer, we have never received any communication from you. If you encounter any damaged, defective or missing parts, please try to describe your problem with photos/videos of the affected area and provide us with your order receipt. Our support specialists will do their best to assist you.
Love the seat
Love the seat, fits perfect and good quality without compromise.
Great quality.
Love the full color instructions. Hardware and material quality are great. The chair is a bit too firm for me.
4/5 stars Kaiser 3 Review
The chair was packed super well, and it was very easy to get it all set up. I wanted to give the chair a bit of use before a review, and so far it's pretty good. I like the tall back and the pillow that comes with it; the bottom is also super firm but also pretty comfortable. I also like the way the arms move. But now here are a few downsides for me. First, the chairs' bottom, while wide, has a front that is angled on the sides and straight at the very front. My only complaint there is my legs do not fit in the front side-by-side comfortably but rather sit slightly to the sides where it's not as deep. This can lead to some discomfort as all the pressure is then pretty much in the middle of my thighs. Also, the lumbar support dials, while they turn, don't seem to do much of anything. Now, those negatives aside, I do like the chair; even with it being as pricy as it is, I think it's a good value.
Reply from AndaSeat2026-06-08
Dear customer, we apologize for the less-than-ideal shopping experience. We have forwarded the issues you mentioned to our product and technical teams for verification and investigation. We greatly appreciate your valuable feedback and suggestions, which will play a constructive role in upgrading and optimizing our products. If you encounter any further issues while using our products, please feel free to contact us at any time. Thank you very much for your support and understanding!
I'll start with saying the chair is…
I'll start with saying the chair is comfortable to start on a good note. Big issue i experienced and I see.others having a massive issue with is the arm rest bolts... 2 of the 4 on each side(total of 4) had the material from the cover in the bolts bores.... which made assembly much longer and probably have altered future disassemble/assembly.
Reply from AndaSeat2026-06-04
Dear customer, sorry for the inconvenience. If you encounter any damaged, defective or missing parts, please try to describe your problem with photos/videos of the affected area. Our support specialists will do their best to assist you. Thanks.
Used to love it but...
I bought 2 Anda Seat gaming chairs in less than two years and I was very satisfied at first. Unfortunately both of them became "squeaky" pretty quickly. Everything has been done to fix that annoying sound including cleaning, loosening and tightening bolts, lubricating with the right products as recommended on the website... Nothing could fix it. The squeaking sound is coming from the base where the gas cylinder fits in. There is nothing to do except ordering both parts. Be aware of the fake lifetime warranty advertised. Read it carefully cuz they won't help you at all. Buy somewhere else if you want customer support.
Reply from AndaSeat2026-06-01
Dear Customer, We apologize for the misunderstanding. We have never advertised a fake lifetime warranty. As long as the product is within the warranty period, we will resolve any product issues you may have. To avoid further misunderstandings, we recommend that you carefully review our warranty policy. Thank you for your support and understanding.
The chair exceeded my expectations on…
The chair exceeded my expectations on quality and assembly. Absolutely love it. Shipping was slower than I would have liked, but not that big of a deal.