Arrived undamaged, unbothered, as described.
My purchase arrived as described in a reasonable amount of time. I recieved a great chair at a great price, super stoked.
About AndaSeat
Data updated- Website
- www.andaseat.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 100% (27/27)
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About this business
In 2007, we started out with a name and belief inspired by the Spanish expression Anda which means “go on”,delivering the best chairs, desks, and accessories that exceed user expectations.Since then, we have kept pushing the boundaries in ergonomic design and innovation, to make ergonomic lifestyles accessible for everyone.With 17 years of thriving,we’ve grown into a world-leading seating solution brand.As an active force in the esports world, we’ve sponsored over 40 teams across more than 2,000 gaming events.We’ve also teamed up with FlyQuest, Top Esports, NRG, NIP, and other major names in gaming, pop culture, and beyond, presenting exclusive IP editions to fans around the world.With an unwavering commitment to innovation,we’re determined to deliver cutting-edge products with comfort-defining design and features.Stay ahead of the curve with us.Feel free to reach out to our headquarters for further assistance via https://www.andaseat.com/pages/contact-us
Written by the business, not verified by us.Is AndaSeat legit?
AndaSeat (www.andaseat.com) has a 3.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 69% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the exceptional build quality, deeply comfortable design, and the straightforward assembly process that makes setting up the furniture very simple. Consumers also appreciate the wonderful supportive lumbar features, great adjustability options, and impressively fast delivery times that exceed expectations. Some reviewers were not happy with customer service, noting unresponsive communication and frustrating experiences regarding warranty claims. Conversely, a small portion of people felt that certain components had manufacturing defects or arrived with minor damages that required extra attention. A few individuals additionally reported that specific parts like the armrests presented unexpected design limitations or stability concerns during daily use.
Auto-generated from all reviews of this business. For reference only.What people say
Purchased the Anda Seat Kaiser 2 XL…
Purchased the Anda Seat Kaiser 2 XL Gaming Chair as it matched my size and build, I am 6ft 1 and weigh in at around 110kg (about 242.51 lb.). Had the chair for nearly 2 years and no issues very comfortable! I spend a lot of time on the computer. Just before the warranty expired, the tilt mechanism failed, and the chair would no longer stay upright. Contacted Andaseat directly via email they were very helpful and organized FOC replacement parts delivered straight to my door! Very quick delivery! Very helpful customer service. chair is back to being good as new. I rarely leave a review for any company, but I was astounded by their service, and product support would highly recommend them!
10\10
10\10. Amazing quality.
Wonderful chair, everyone in the office is jealous
So far the chair is exactly what I wanted. Purchase was smooth.
My honest review
I initially had a problem with my order because one part of the chair arrived defective, which was frustrating. However, the support team reached out, took responsibility, and worked with me to resolve the issue by arranging a replacement. I appreciate their effort to make things right and improve my experience. Customer service matters a lot, and I’m happy to see the company stepping in to help resolve the problem professionally. Thank you, and I look forward to receiving the replacement.
Reply from AndaSeat2026-05-26
Dear Customer, We deeply apologize for the inconvenience you've experienced with our product. We have arranged shipment for a replacement chair for you. Thanks for your support and understanding. Let us know if you need more help.
Instructions were clear
Instructions were clear, build was easy, and the seat itself is very nice.
The second saddest day of my life…
Ordered the Kaiser 3E, loved it, forgot to add the pillow. It was a sad day. Until they sent me a free pillow AFTER I recieved the chair. Great work guys. Also the chair is mighty comfy.
My chair arrived on time and without…
My chair arrived on time and without damage. The box it was shipped in was of excellent quality and packed perfectly. I'm impressed with the construction and materials of the chair, superior quality compared to my last. Very satisfied. Looking forward to years of comfort.
Worth the Price!
The quality of the chair is fantastic for the price point. The instructions and assembly was a breeze to read and get the chair put together! The chair is comfy and very adjustable to find just the right seating and comfort I was looking for in a chair!
Awesome chair
Awesome chair, very comfortable and looks great.
The seat is mostly great
The seat is mostly great, comfy cushions, size is good, most controls are good. The biggest problem i have is with the chair lowered all the way down, and the arm rest all of the way down it does not fit under my desk which is a standard pc desk from newegg. The second problem is the lumbar is bottom 5 vertebrae,i can almost get it down from my thoracic vertebrae but not even close to where i need it comfortable which is basically the bottom 12 to 16 inches of the back rest.
Reply from AndaSeat2026-05-22
Dear customer, we apologize for the unpleasant experience. We would like to recommend the AndaSeat Xtreme Series Ergonomic Gaming Desk for you, which works best when paired with a chair. Thank you for your valuable feedback. We will continue to develop new and improved products to meet the diverse needs of our users.
Frustrated but support came through
After waiting weeks for my chair to arrive, it was completely the wrong chair. A lime green chair. In working with your support department it was a 24 hour turn around on all our communications as it seems they are not based in the US and are somewhere on the other side of the world. They did get, what I hope is the correct chair sent out quickly after a couple of communications though, which I appreciate.
Reply from AndaSeat2026-05-25
Dear customer, we sincerely apologize for the inconvenience this has caused. We have strictly instructed our freight forwarder to verify that all labels are correct before dispatching any shipments, and we will do our utmost to prevent such incidents from occurring again. Once again, we apologize for any inconvenience this may have caused and thank you for your understanding and support.
Actually worth your while
The quality of the product you will receive is amazing and genuine. The package is super secure and assembly is as easy as can be. Thank you for a wonderful 1st impression anda seat you are an amazing company 🙏.
Good chair
The chair arrived in perfect shape and was easy to put together.
Comfy chair with great customer service
The chair got to me at a reasonable time. Only down side is the backrest was damaged when I got it. However dealing with customer service was amazing. They were able to send a new backrest out ASAP. I would recommend for a good quality chair and great customer service!
Kaiser 3e chair
Received my Kaiser 3e chair today. Shipping was fast, only 3 business days. Easy to assemble, only took 15 minutes. Chair seems to be built well and is comfortable for me. i'm 5'10 225 and the XL is a perfect fit for me.
All around great chair
All around, very fast shipping and ease of ordering process. The X air is a great chair for my gaming, and it's very comfy.
slow processing of shipping
slow processing of shipping, slow shipping. wrong chair arrived. slow customer service. Have no idea if the chair is any good because I have not gotten the one I ordered yet.
Reply from AndaSeat2026-05-19
Dear customer, you reported the case to us on Tuesday, 5/12/26 and we have arranged shipment for your replacement chair on Tuesday, 5/12/26. It is on the way and expected to deliver on Tuesday Estimated between 1:00 PM - 5:00 PM. https://www.fedex.com/fedextrack/?trknbr=871734373727&trkqual=12030~871734373727~FDEG Thanks for your patience. Let us know if you need more help.
The product is great and so is the experience
The booking process was easy, the packing was great, the instructions were very helpful. The product looks solid and meets the expectation