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Money & Insurance

APMEX

ClaimedCollecting reviews

161 reviews

4.7161 reviews
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About APMEX

Data updated
Website
www.apmex.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
161 reviews
Replies to negative
100% (11/11)
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About this business

APMEX is one of the largest online retailers of precious metals, serving customers for more than 25 years.Our catalog includes more than 30,000 gold, silver, platinum and palladium products from mints around the world. Since our founding, we have processed over $20 billion in precious metals transactions.More than 1.8 million customers have trusted APMEX for their precious metals purchases, supported by a 4.9-star rating from over 220,000 verified customer reviews.In addition to offering a wide selection of products, APMEX provides educational resources through the Knowledge Center to help investors better understand precious metals and the factors that influence the market.Customers can shop a wide range of bullion, coins and collectibles on APMEX.com while accessing tools and resources designed to support informed precious metals ownership.

Written by the business, not verified by us.

Is APMEX legit?

APMEX (www.apmex.com) has a 4.7 out of 5 rating on OK.one, based on 161 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally diverse product selection, explaining that precious metal items arrive securely packaged and consistently match their high expectations. Reviewers often highlight the transparent pricing and intuitive website design, ensuring that finding products and navigating the purchasing process remains smooth and convenient. Consumers also appreciate receiving very helpful notifications and status updates throughout every single stage of the shipment and processing journey. However, some people mentioned issues with delivery times, pointing out that postal shipping services can occasionally cause unexpected logistical delays and slower transit.

Auto-generated from all reviews of this business. For reference only.

What people say

G
Guest · 1 review · Verified · Experienced 2026-08-02 ·

fast processing and consistant delivery

Reply from APMEX2026-08-05

Thank you for this. Fast processing and consistent delivery — no surprises, as it should be.

w
walterUnited States · 3 reviews · Verified · Experienced 2026-07-30 ·

Always a good experience

Always a good selection, easy ordering, Fair pricing, never had an issue with delivery.

Reply from APMEX2026-08-05

Selection, ordering, pricing, delivery — no weak link in that chain is exactly the goal. Thank you for the years of confirming it.

V
VASILIY KARAMALAKUnited States · 6 reviews · Verified · Experienced 2026-07-22 ·

very good service

Reply from APMEX2026-08-05

Good to see that you were happy with your experience. Thank you.

S
Salvador AguilarUnited States · 1 review · Verified · Experienced 2026-07-31 ·

EXECELENT SERVICE

Reply from APMEX2026-08-05

Thank you for the 5-Star reveiw.

A
Anand SethiUnited States · 2 reviews · Verified · Experienced 2026-08-01 ·

Easy Site easy site easy site

Reply from APMEX2026-08-05

We are glad to see that you found the site easy to navigate. Thank you for the review.

A
Andrew LipastiUnited States · 4 reviews · Verified · Experienced 2026-08-01 ·

Found a specific year Morgan Dollar

Have been shopping for a specific year Morgan Dollar and found one on APMEX in a nice MS64 state. A good shopping experience.

Reply from APMEX2026-08-05

Thank you for this. Finding the specific year and grade you were after is exactly what a good shopping experience should look like.

P
Paul LaneUnited States · 1 review · Verified · Experienced 2026-08-01 ·

Very Clear on pricing

Very Clear on pricing, and processing of order. Made Bullion Card credits readily available, no games. Top notch product 4 x 9 AG purity Kookabura at a discount.

Reply from APMEX2026-08-05

Thank you for this. Clear pricing, straightforward credits with The Bullion Card, and no games — that's the standard end to end.

H
HazyUnited States · 1 review · Verified · Experienced 2026-07-31 ·

My trust in APMEX continues to grow

Reply from APMEX2026-08-05

We are grateful to have earned your trust.

D
Debra NelsonUnited States · 1 review · Verified · Experienced 2026-07-24 ·

selection of product and helpful reps!

selection of product and helpful reps.

Reply from APMEX2026-08-05

Thank you for the review.

J
Jianguo WangUnited States · 1 review · Verified · Experienced 2026-08-01 ·

Everything is good.

Reply from APMEX2026-08-05

Thank you for the review.

G
GuyanUnited States · 2 reviews · Verified · Experienced 2026-07-24 ·

Fast shipping

Received merchandise on time

Reply from APMEX2026-08-05

Thank you for this. On time, as it should be.

J
John WaltersUnited States · 1 review · Verified · Experienced 2026-07-31 ·

easy checkout

Reply from APMEX2026-07-31

We appreciate your business and thank you for the review.

R
Robert ParksUnited States · 1 review · Verified · Experienced 2026-07-31 ·

Current account holder

Current account holder. Previous great service,

Reply from APMEX2026-08-05

Thank you for the continued account and for sticking with us.

M
Mark MarshallUnited States · 3 reviews · Verified · Experienced 2026-07-31 ·

Simple and quick

Reply from APMEX2026-08-05

Thank you for this. Simple and quick, as it should be.

J
JohnUnited States · 1 review · Experienced 2026-07-30 ·

I sold coins to them 3 times

I sold coins to them 3 times. The last time they "lost" a $4000 coin. It has taken weeks for them to even acknowledge the issue and they will not make it right. Fits with other reviews that are listed showing poor customer service and no regard for anyone's concern other than their own. They say in subsequent reply post today that they are sorry, yada yada, but I have contacted 2 more Reps today 8/3/26 and still they are unwilling to share video of receipt of items, their checkin policy and a reason why they show a different receipt date than Fedex does. They had a different person checked in this "lost coin" package and it shows flawed security and poor customer support as other similar posts have shown.

Reply from APMEX2026-08-03

Thanks for your review. We're sorry to hear about the delay in addressing your missing coin and that you feel this hasn't been handled with the urgency it deserves. Please reach out to our customer service team directly so we can escalate this and work toward a resolution. We appreciate your feedback - we're here to help. APMEX Customer Service

C
Conrad DayUnited States · 1 review · Verified · Experienced 2026-07-31 ·

Always good.

Reply from APMEX2026-08-05

Thank you for the review.

j
james biegerUnited States · 3 reviews · Verified · Experienced 2026-07-31 ·

Good selection.

Good selection. Website easy to use. Fast delivery. Good customer service.

Reply from APMEX2026-08-05

Thank you for this, great to see we delivered a good experience.

D
Dave BeckmanUnited States · 1 review · Verified · Experienced 2026-07-31 ·

I find it easy to shop a great variety

I find it easy to shop a great variety, and process an order. Reasonable pricing as well

Reply from APMEX2026-07-31

Thank you for the feedback. We look forward to working with you again in the future.

L
Lon HansonUnited States · 1 review · Verified · Experienced 2026-07-31 ·

I am a "road kill" on the information…

I am a "road kill" on the information highway. APMEX makes it so easy for me to make decisions in ordering. I get a sense of mutual trust with the company.

Reply from APMEX2026-08-05

Thank you for this. Mutual trust is the foundation we build every order on — glad the process makes decisions easier on your end too.

P
Patricia OrrUnited States · 8 reviews · Verified · Experienced 2026-07-06 ·

Been shopping for years with APMEX

Been shopping for years with APMEX. Love the company.

Reply from APMEX2026-08-05

Thank you for years of trust. That's exactly what we work to earn, order after order.