APMEX is one of the largest online retailers of precious metals, serving customers for more than 25 years.Our catalog includes more than 30,000 gold, silver, platinum and palladium products from mints around the world. Since our founding, we have processed over $20 billion in precious metals transactions.More than 1.8 million customers have trusted APMEX for their precious metals purchases, supported by a 4.9-star rating from over 220,000 verified customer reviews.In addition to offering a wide selection of products, APMEX provides educational resources through the Knowledge Center to help investors better understand precious metals and the factors that influence the market.Customers can shop a wide range of bullion, coins and collectibles on APMEX.com while accessing tools and resources designed to support informed precious metals ownership.
Written by the business, not verified by us.APMEX (www.apmex.com) has a 4.7 out of 5 rating on OK.one, based on 161 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally diverse product selection, explaining that precious metal items arrive securely packaged and consistently match their high expectations. Reviewers often highlight the transparent pricing and intuitive website design, ensuring that finding products and navigating the purchasing process remains smooth and convenient. Consumers also appreciate receiving very helpful notifications and status updates throughout every single stage of the shipment and processing journey. However, some people mentioned issues with delivery times, pointing out that postal shipping services can occasionally cause unexpected logistical delays and slower transit.
Auto-generated from all reviews of this business. For reference only.There is never a bad day to buy silver the random pick for bars is always fun to see what will arrive and they always come packed with care by people who you can tell love there job
Thanks for your review. It's great to hear the random pick keeps things fun and that the care in packing really comes through — we'll be sure to pass along your kind words to the team. We appreciate your feedback - we're here to help. APMEX Customer Service
I have been shopping with apmex or a while now and have been pleased with the product. I am not pleased that you send the product through the USPS because it almost always gets lost in the Louisville Ky location and it takes a couple of weeks to get anything. Other than that I am pleased.
Thanks for your review. We're glad you've been happy with the products overall, but we're sorry that shipments routed through USPS in Louisville have repeatedly gotten delayed or lost, adding weeks to delivery — that's frustrating, especially as a returning customer. We'll share this feedback with our shipping team to look into the issue with that location. We appreciate your feedback - we're here to help. APMEX Customer Service
The company gives honest and professional service and stands behind their products. The products are all high quality.
Thank you for this. Honest service and standing behind what we sell — that's the standard, and quality is what makes it possible to hold.
You want me to change bullion dealers do this again I will switch
Received suspicious emails after placing order asking for private information to be entered into another site self-veri.com When calling in to inquire about the order, received rude attitude and then dropped call. Crazy how a customer gets treated after spending a bunch of $
Thanks for your review. We're concerned to hear about the suspicious emails you received, and we'd encourage you to avoid engaging with them. We're also sorry for the experience you had when you tried to get answers; that's not acceptable. Please reach out to our customer service team directly so we can look into both concerns. We appreciate your feedback - we're here to help. APMEX Customer Service
Very nice coins securely packaged and delivered on time. Great company!
Thank you for this. Secure packaging and on-time delivery — glad both landed the way they should.
On my previous purchase of a 1976 gold Krugerrand, the sleeve was opened on the bottom and a side. I originally found the coin bundled in the paper invoice. When I inserted it back into the plastic holder, it slipped out on to the table. I taped the bottom but the noticed one of the sides was opened too.
Thanks for your review. We're sorry to hear this — that's not the packaging standard we aim for. Please reach out to our customer service team so we can look into this and make sure your coin is properly protected going forward. We appreciate your feedback - we're here to help. APMEX Customer Service
Low premium on a highly recognizable coin
Thank you for this. Keeping premiums low on recognizable coins like this is exactly where we thrive.
We are glad to hear our service makes the difference.
Fast, safe delivery. Item packaged very securely.
Thank you for noting that. Fast and secure, every shipment — that's the standard we hold.
able to filter in stock, BU
Thank you for the feedback! We appreciate your business and for sharing a review!
Apmex gives you a great product and prompt service.
Thank you for this. Product and promptness — the two things we measure ourselves against on every order.
Charged sales tax for coin. Colorado does not charge sales tax for this type of transaction. Repeated calls to the service center were met with obstructive and obstinate replies.
Thanks for your review. While Colorado itself does not charge sales tax on this type of transaction, some cities within the state do apply their own local tax, which may explain the charge. That said, we're sorry that repeated calls to our service center didn't get you a helpful or respectful response — that's not the level of service we expect from our team. Please reach out to us directly so we can review the tax charge on your order and address the service issue you experienced. We appreciate your feedback - we're here to help. APMEX Customer Service
I have been a customer since 2005. APMEX has always been a company that I can trust to do whatever they say.
Richard, thank you so much for your loyalty and for trusting us over the past 21 years. We appreciate your business and love seeing your review!
Easy, informative and up to date inventory #'s and a simple people centric experience. You guys do a great job!!!
Great to see that you had a good experience! Thank you for the compliments and for sharing a review!
I do a lot of research on my cell, but when it comes time to make a purchase I ALWAYS use my desktop, and APMEX is there when I need 'em Thank You
Thank you for sharing that feedback! We are grateful for the review and for shopping with APMEX!
Quality products website is easy to navigate and I trust the company
Thank you for this. Quality, an easy-to-navigate site, and trust — that's the combination we work to earn.
Ease of expedient and reliable purchase of coins
This is exactly what we want to see! Thank you for sharing a review.
This company has more product then other web sites.
We aim to have a wide variety! Thank you for your business and review!
We are glad to hear that the process was easy. Thank you for the review.
161 reviews matching
