APMEX is one of the largest online retailers of precious metals, serving customers for more than 25 years.Our catalog includes more than 30,000 gold, silver, platinum and palladium products from mints around the world. Since our founding, we have processed over $20 billion in precious metals transactions.More than 1.8 million customers have trusted APMEX for their precious metals purchases, supported by a 4.9-star rating from over 220,000 verified customer reviews.In addition to offering a wide selection of products, APMEX provides educational resources through the Knowledge Center to help investors better understand precious metals and the factors that influence the market.Customers can shop a wide range of bullion, coins and collectibles on APMEX.com while accessing tools and resources designed to support informed precious metals ownership.
Written by the business, not verified by us.APMEX (www.apmex.com) has a 4.7 out of 5 rating on OK.one, based on 161 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally diverse product selection, explaining that precious metal items arrive securely packaged and consistently match their high expectations. Reviewers often highlight the transparent pricing and intuitive website design, ensuring that finding products and navigating the purchasing process remains smooth and convenient. Consumers also appreciate receiving very helpful notifications and status updates throughout every single stage of the shipment and processing journey. However, some people mentioned issues with delivery times, pointing out that postal shipping services can occasionally cause unexpected logistical delays and slower transit.
Auto-generated from all reviews of this business. For reference only.The quality of products I've ordered recently made me feel very pleased. All were packed with care. I always feel confident in my purchases from the fine staff and crew of APMEX
We really appreciate this! Knowing our products, packaging, and team gave you confidence in your purchases means a lot. Thank you for trusting APMEX.
Well informed on purchase processing and shipping.
We are excited to see that the team kept you up to date! Thank you for sharing a review!
Easy and quick. Thanks!
We appreciate your review! Thank you!
I like the selection and they ship quickly. However, APMEX is charging well above the spot price and then I had to pay $9.95 for shipping. I don't feel as though I got a good deal.
Thanks for your review, we're glad you're enjoying the selection and fast shipping. We understand the frustration around pricing — premiums over spot help cover minting, distribution, and market costs, but we hear that the added shipping fee made the overall value feel off. We'll share this feedback with our pricing team. We appreciate your feedback - we're here to help. APMEX Customer Service
Outstanding seller! The coins arrived exactly as described and were even better than I expected. They were securely packaged, shipped quickly, and arrived in perfect condition. Excellent communication throughout the transaction. I couldn't be happier with my purchase and would buy from this seller again without hesitation. Highly recommended to anyone looking for quality coins and a trustworthy dealer!
Thank you so much for this glowing review! We're thrilled the coins exceeded your expectations and that our packaging, shipping speed, and communication all came through. We truly appreciate the recommendation and look forward to your next order!
It is difficult to use rewards for purchases. It is also difficult to sign out.
Thanks for your review, we're sorry the rewards redemption process and signing out have been difficult to navigate — that's not the experience we want on our site. We'll pass this along to our web team so they can look into improving both. In the meantime, our sales team would be happy to help you redeem your rewards or place an order over the phone at 1-800-375-9006 (option 1). We appreciate your feedback - we're here to help. APMEX Customer Service
Their website was easy to navigate. I quickly found what I was looking for. I placed the order on the 19th and had my merchandise on the 24th. The price was acceptable. This is not my first time ordering nor my last.
Thank you for the kind words and for being a repeat customer! We're happy the site was easy to navigate and that your order arrived quickly. We look forward to serving you again!
Easy, convenient large variety of products.
Thanks for the great review! We're happy to hear our selection and convenience made for an easy experience.
APMEX makes it very easy to order precious metals. I have had no problems ordering or receiving my order.
This is what we love to see! Thank you for taking the time to send a review, we truly appreciate it!
fantastic and efficient web site. I would not buy anywhere else.
We love to hear this! Thank you for trusting us with your business and we appreciate your review!
good transaction, we'll see when I get it
We appreciate you shopping with us and please do let us know if you have any questions!
We appreciate the kind words! Thank you for choosing APMEX!
It’s always a simple easy transaction. I’ve never had an issue with APMEX. Great company
Happy to hear that everything went well! We genuinely appreciate your review!
The website is very easy to navigate, the payment tiers are well explained, the prices seem a bit high, but I have alternative sites to choose and find myself on Apmex, the payment system is flexible, and the packaging is discreet.
Thank you for choosing APMEX! We appreciate your business and look forward to working with you again in the future!
We appreciate your review! Thank you for shopping with us!
Thank you for your review! We appreciate you!
Thanks so much! Glad our selection and pricing hit the mark!
Usually APMEX does a great job. This time I ordered a 10 oz silver bar. They said it said it would come in protective packaging. It came in a bubble wrap sleeve. It should of been in something much better.
We appreciate the feedback and will look into this. If there is anything we can do, please give us a call.
Thank you for the review! We're glad we had what you needed and could get it to you quickly. We appreciate your business!
Support, especially support. Pricing and shipping makes ApMex is second to none.
Great to hear the team takes care of you! We appreciate the review!
161 reviews matching
