APMEX is one of the largest online retailers of precious metals, serving customers for more than 25 years.Our catalog includes more than 30,000 gold, silver, platinum and palladium products from mints around the world. Since our founding, we have processed over $20 billion in precious metals transactions.More than 1.8 million customers have trusted APMEX for their precious metals purchases, supported by a 4.9-star rating from over 220,000 verified customer reviews.In addition to offering a wide selection of products, APMEX provides educational resources through the Knowledge Center to help investors better understand precious metals and the factors that influence the market.Customers can shop a wide range of bullion, coins and collectibles on APMEX.com while accessing tools and resources designed to support informed precious metals ownership.
Written by the business, not verified by us.APMEX (www.apmex.com) has a 4.7 out of 5 rating on OK.one, based on 161 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally diverse product selection, explaining that precious metal items arrive securely packaged and consistently match their high expectations. Reviewers often highlight the transparent pricing and intuitive website design, ensuring that finding products and navigating the purchasing process remains smooth and convenient. Consumers also appreciate receiving very helpful notifications and status updates throughout every single stage of the shipment and processing journey. However, some people mentioned issues with delivery times, pointing out that postal shipping services can occasionally cause unexpected logistical delays and slower transit.
Auto-generated from all reviews of this business. For reference only.APMEX is an excellent company; most of my business, I do with them. Great selection, and great customer service.
Thank you for making us most of your business — selection and service are the two things we work hardest to keep solid.
I was surprised when I found out that you had some U.S. uncirculated mint sets for various years. I gift all my children, grand children and great grand children Birth year sets of coins. I found more sets that I did not have so I bought them for my family today. I was surprised when I had to pay taxes of the sets. The prices for the sets were good. Plus I always trust APMEX for shipping and handling.
What an amazing tradition! Thank you for shopping with us and we look forward to working with you again in the future!
No surprises! Every purchase is exactly as expected with helpful updates on the status of shipments. Prices are industry competitive. All shipments are packaged to protect the contents. Support staff are knowledgable and very helpful.
We really appreciate you taking the time to share this! Knowing that our packaging, pricing, and communication are hitting the mark means a lot, and we'll make sure our support team hears your kind words. Thanks for being a valued APMEX customer!
I paid for an ounce of gold via paper check. The check took so long to get to you were to clear you that I ended up paying by ACH. Then you failed to detect that the order had already been filled and double charged me which took about 10 days to straighten out so you had my $4000 for 10 days actually probably closer to two or three weeks and my gold still has not shipped.
Thanks for your review. We understand this has been a stressful experience, and we want to help clarify the timeline: your paper check was received and cashed the same day you switched your payment method to eCheck, and only 4 days have passed since that change. Your refund for the duplicate charge was processed today, and your gold is on track to ship within 6 business days of the eCheck payment clearing. Thank you for your patience through this, and please don't hesitate to reach out if you have any questions in the meantime. We appreciate your feedback - we're here to help. APMEX Customer Service
I shopped the Vintage Summer Savings Deals and appreciate the sale prices. Shopping on the APMEX website is a nice experience, its easy to shop around for the desired product.
Our team works hard to make sure the experience is top notch! Thank you for your review!
I am still a big fan and a regular buyer . Still , I wonder why delivery has slowed markedly . When I was first buying from APMEX if I made a purchase in the morning it was commonly received the next day . much slower now . I am in Tulsa .
We truly appreciate your business and will look into the shipping issue. Thank you for sharing your feedback!
First the bad. At times I pay more compared to another days price (yes, prices fluctuate and I try in one sentence to explain). This is my choice to buy. I have never had a bad experience with APMEX and I use them to this day. I trust them and that means a lot.
We appreciate you taking the time to share this. Prices do shift with the market throughout the day, but we're glad that's never gotten in the way of a good experience with us. Trust is everything in this business, and we're grateful you've placed yours in APMEX!
Easy transaction. Safe, fast shipping. Great selection.
Thank you for your support! We appreciate the review!
I buy all my precious metals from Apmex. This package was delivered with care and arrived on the day I was told it would be delivered.
We are grateful for your loyalty and look forward to working with you again! Thank you for such a wonderful review!
APMEX always offers interesting items to purchase and their customer service and prompt shipping is great!
This is exactly what we like to see! Thank you for choosing APMEX!
We appreciate the review! Thank you!
Excellent products & online system processing, however even though being a honorable secure customer, the holding of funds is too long. Shipping should be immediate as funds are cleared.
Thanks for your review, we're glad you're happy with the products and our online ordering system. We understand the frustration with the hold time on funds before shipping — as a loyal, trusted customer, we hear that it feels like an unnecessary delay, and we'll share this feedback with our team for review. We appreciate your feedback - we're here to help. APMEX Customer Service
Whenever I purchase Gold or Silver I prefer doing business with Apex. They are courteous, verify the order, and advise when it will be delivered.
We are thrilled to see that the whole team delivered for a great experience! Thank you for sharing a review!
Great to see everything went well! Thanks for the review.
Fast ordering process Complete information including “update” and deal notifications.
We are happy to hear you stayed informed! Thank you for choosing APMEX!
Great company!
Thank you for the review! We appreciate you!
I placed an order to use my Bullion Card points; however, at checkout, after selecting my Bullion card as the method of payment, there was no way to apply my points. I had to edit and re-edit the order which presented a different screen that had an "apply points" link in the tiniest font on the page. Can't you make it easier to apply card points?
Thanks for your review. We're sorry the Bullion Card points weren't easier to find and apply at checkout. We'll share this feedback with our web team so they can look into making that option more visible. We appreciate your feedback - we're here to help. APMEX Customer Service
I received what I expected.
We appreciate your business and thank you for the review!
I sent back an ATB Block Island Silver coin that had spots and you sent me another one that has spots. It cost me $15 to send the first one it back to you because you wanted it double boxed! In addition, I acquired them using a Bullion card!
Thanks for your review, we're sorry the replacement Block Island coin arrived with spots as well, and that the return process required costly double-boxing. That's not the outcome we want, especially on a Bullion Card purchase. Please reach out to our customer service team so we can make this right. We appreciate your feedback - we're here to help. APMEX Customer Service
Thank you so much for the 5-star review! We really appreciate your support and trust in APMEX.
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