It took less than 5 minutes and I was…
It took less than 5 minutes and I was verified and the issue was resolved. I’m extremely satisfied with the service provided.
About Asurion
Data updated- Website
- www.asurion.com
- Category
- Electronics & Technology
- Location
- United States · Nashville, TN
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 96% (22/23)
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Is Asurion legit?
Asurion (www.asurion.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 96% of negative reviews. Last updated 2026-08-10.
What people say
TV SETUP…
The young man who hooked up the TV and then programed it was so good and very helpful.
Bought a NuWave Air Fryer 2 yrs ago Claim resolution fast and easy.
I bought an air fryer NuWave 2 years ago that stopped working correctly. I purchase Asurion warranty protection on all products over $100. Claims are quick and everything is resolved in minutes.
TERRIBLE company
TERRIBLE company. Highly recommend not going with their plans. It is nightmare to get anything repaired, they bounce you around, uBreakiFix by Asurion is a joke. 4 trips just this time to get the phone repaired. I would rather buy an overpriced phone each year than deal with them again. Corporate America needs to be brought to their knees and this company is a perfect example why. Never again.
Reply from Asurion2026-08-06
We are truly sorry to hear about the frustrating experience you've had with your phone repair and the multiple trips required. We understand your disappointment and regret that our service did not meet your expectations. Your feedback is important, and we will use it to improve our repair process. If you have any questions or concerns, please email us at [email protected]. Thank you.
DELIVERY DRIVER WAS GREAT
DELIVERY DRIVER WAS GREAT. MY WIFE RECEIVED AND ASKED ME TO MAKE SURE HE WAS NOTED IN THE SURVEY. HE WAS VERY HELPFUL AND COORDINATED WELL AROUND MY WIFES SCHEDULE! TY
To the love of my virtual life Miss Karen
Miss Karen was so delightful & I nearly cried when she fulfilled my request quicker than I could blink my wittle Chinese eyes. Give her a raise at once I tell you<3 thanks KAREN
Julio was so kind
Julio was so kind, patient, and solved my problem quickly.
Assyrian Guarantee is the best! I am so happy that I purchased the…
I am so happy that I purchased the warranty from Asurion. I was able to test run the item and see if it was any good which it wasn't. But you never know when you buy thing. Right?
Very easy to file a claim
Very easy to file a claim. No judgement or foolish questions.
Product Warranty that's Actually Worth Having
Easiest product warranty company to deal with. Best experience I've ever had with a warranty company. I love this company.
The chat person was helpful and fast
Thier agents are really polite amd…
Thier agents are really polite amd quick to approve a claim.
EXCELLENT CSR
EXCELLENT CSR The representative was extremely knowledgeable, efficient, and patient. He answered all questions.
My past experience with insurance companies
Seeing that I’ve made 74 rounds around the sun I’ve had my experiences with insurance companies. So far this has been extremely easy and satisfying. Still waiting for a decision for my claim, but the process in the customer service was remarkable.
Claimed a Printer Protection plan and…
Claimed a Printer Protection plan and was joyfully satisfied. Richie, the Chat Agent, was extremely helpful and made the experience easy. Very thankful.
Simple process of submitting a claim
Simple process of submitting a claim. Purchasing a product protection plan is highly recommended. The chat agent was extremely helpful.
Great Customer service.
The help was quick and easy. The assistant was polite and thorough. No problems or issues.
Did not have to jump hoops to file…
Did not have to jump hoops to file claim. It was easy and fast replacement.
Claim submissions
Process was simple, quick and efficient. Customer service rep was polite and informative. Claim submission and resolution completed quickly.
My experience was great
My experience was great! The process was easy and claim was resolved quickly.