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Vehicles & Transportation

Auto Credit Express

ClaimedCollecting reviews

200 reviews

4.6200 reviews
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About Auto Credit Express

Data updated
Website
www.autocreditexpress.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
93% (13/14)
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About this business

Auto Credit Express is a leading provider of lender and dealer connections for people who need new and used car loans nationwide. We want to connect you with a local dealership that specializes in helping people with good credit, bad credit, low credit, no credit, or have been turned down in the past due to bankruptcy.

Written by the business, not verified by us.

Is Auto Credit Express legit?

Auto Credit Express (www.autocreditexpress.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and sales team go entirely out of their way to provide exceptionally professional, respectful, and friendly assistance throughout the entire visit. People often note that the overall purchasing process is remarkably smooth, incredibly quick, and completely stress-free from start to finish. Though some reviewers were not happy with vehicles occasionally arriving with unexpected mechanical problems, faulty batteries, or persistent dashboard warning lights. A few other people also felt misled by unexpected financing runarounds, communication gaps, or unwanted dealership extras added to their final deals.

Auto-generated from all reviews of this business. For reference only.

What people say

Blessing

Thank you everything with smooth! The people at Hyundai was great! GOD BLESS

Reply from Auto Credit Express2025-09-25

Hello Lex, We're so thrilled to hear that you had such a smooth experience at the dealership we connected you with. It's our mission to connect car buyers to the right dealership for their car-buying needs, and it sounds like we did! Thank you for taking the time to leave a review and share your story. We appreciate it. Have a terrific day. Sincerely, Auto Credit Express

F150 Purchase

Brett was helpful and helped me through the whole process. Very knowledgeable and professional

Reply from Auto Credit Express2025-09-25

Hello Vaughn, That's terrific to hear! Congratulations on your truck. We're so thrilled that the dealership we connected you with was knowledgeable and professional. Thank you for leaving a review. We appreciate it. Have a nice day. Sincerely, Auto Credit Express

Simple

Simple, straight forward, and timely!!

Reply from Auto Credit Express2025-09-25

Hello Frank, Terrific! Those are the things we like to hear from our customers. At Auto Credit Express, it's our mission to ensure car buyers get connected to the right dealership for the job. So glad we could help. Congratulations on your vehicle, and have a beautiful day. Sincerely, Auto Credit Express

Aaron Ford, Ana, Albert and Ray THANK YOU!

Entire process was easy earlier than I imagined by the time I went in the dealership all my information was already in the system. Hardest part was choosing a car, after test driving, signing process was in and out! Props to finance department, who were equally and incredibly fast! Thanks everyone at Aaron Ford, I am grateful for your business.

Reply from Auto Credit Express2025-09-25

Hello Gabriel, That's amazing to hear! We're so pleased that we could match you to the right dealership for your needs. Congratulations on your vehicle. We're so thrilled that it worked out for you with our process. Thanks for leaving a review and sharing your story. We appreciate it. Have a super day. Sincerely, Auto Credit Express

Jessie was awesome

Jessie was awesome. They had the right car for me and made a deal I could afford.

Reply from Auto Credit Express2025-09-25

Hello Dennis, That's terrific to hear. We're so glad that you were able to find the deal that met your needs at the dealership we connected you with. Congratulations on your car. Thank you for leaving a review to share your story. We appreciate it. Have an excellent day. Sincerely, Auto Credit Express

It was easier then I thought

Reply from Auto Credit Express2025-09-25

Hello Jackie, That's what we like to hear! We're so glad that you found the process easy. At Auto Credit Express, it's our job to ensure car buyers get connected to the right dealership for the job. So glad we could! Thank you for taking the time to leave a review. We appreciate it. Have a terrific day. Sincerely, Auto Credit Express

Hal Brown was such a wonderful help in…

Hal Brown was such a wonderful help in finding the right car for me. Whatever he is getting paid, he needs a raise.

Reply from Auto Credit Express2025-09-25

Hello Parris, That's great to hear! We're so thankful that you found the dealership we matched you with to be wonderful. It's our mission to make sure car buyers have an easier experience when they have our help. Congratulations on your car, and thank you for taking the time to leave a review. We appreciate it. Have a great day. Sincerely, Auto Credit Express

This really helped me a lot!

This really helped me a lot!! Thank you so much!!

Reply from Auto Credit Express2025-09-25

Hello Corey, You're welcome! It's our job to help those who are struggling with credit issues by connecting them to the right dealership for the job. Thanks for leaving a review to share your story. We appreciate it. Have a wonderful day. Sincerely, Auto Credit Express

I am fixing my own car putting a ne…

I am fixing my own car putting a ne air conditioner and the front end fixed of the car . I blow a tire out that damaged my front end. That will be less then a new car. I had this Honda CRV since 2005 ad itagreat car. That’s why I want to fix it up

Reply from Auto Credit Express2025-09-25

Hello Emma, Thank you for leaving us a review. We appreciate it. At Auto Credit Express, our mission is to connect car buyers who are struggling with credit issues to a local dealership that meets their needs. If you need any further assistance, you can contact our customer care team at 866-902-4403. Thank you, and have a great day. Sincerely, Auto Credit Express

They were kind curtious and took care…

They were kind curtious and took care of everything

Reply from Auto Credit Express2025-09-17

Hello Craig, That's great to hear! Congratulations on your vehicle! We're so glad the dealership and its personnel were kind and courteous. Thank you for leaving a review. We appreciate it. Have a terrific day. Sincerely, Auto Credit Express

I would invite anyone to buy a car from…

I would invite anyone to buy a car from city auto. A really nice vehicle.

Reply from Auto Credit Express2025-09-17

Hello Shawn, That's awesome to hear! We're so glad that you found success with the dealership we connected you with. Congratulations on your vehicle. Thanks for the recommendation, we appreciate it. Have a good day. Sincerely, Auto Credit Express

Total scam

Total scam! Fill out your personal information then they make you sign up for a credit check which will continue to bill you monthly. Then you’ll get HUNDREDS of calls from auto dealers, credit repair companies and not once getting the pre approval and shop for a car. WASTE

Reply from Auto Credit Express2025-09-17

Hello Vinny, We're so sorry to hear that you feel this way. Auto Credit Express is a real service that connects car buyers to dealerships that have the financing opportunities you need. We are not a lender. Our service does provide you with opportunities for partner services, such as credit repair, but these are not mandatory and do not impact your request. We believe borrowers should know their credit situation before they go into an auto loan, so that they can make the most of the experience. If you have any further questions or concerns, feel free to reach out to our customer service team at 866-902-4403. Thank you for the feedback, and we hope that you have a good day. Sincerely, Auto Credit Express

Melvin was wonderful to work with

Melvin was wonderful to work with. He was very professional and knowledgeable about the vehicle I was looking at. The finance guy was also very professional and pleasant to work with. I would HIGHLY recommend this dealership to anyone.

Reply from Auto Credit Express2025-09-10

Hello Youtwo, Thanks for saying so! We're so glad that the personnel at the dealership were wonderful to work with. Congrats on your vehicle, and thank you for leaving a review to share your story. We appreciate it. Have a terrific day. Sincerely, Auto Credit Express

They brought the vehicles to me to test…

They brought the vehicles to me to test drive.

Reply from Auto Credit Express2025-09-17

Hello Marilyn, That's wonderful to hear! We're so glad that you experienced that level of service at the dealership we connected you with. It's our mission to match car buyers to the right dealer for their financing needs. Thank you for taking the time to leave a review. We appreciate it. Have a great day. Sincerely, Auto Credit Express

It was a pleasant Experience from start…

It was a pleasant Experience from start to finish. I would actually consider Mossy Volkswagen for my next car based on my interaction with Laura and Dallas!

Reply from Auto Credit Express2025-09-17

Hello John, Terrific! We're so glad that the dealership we matched you with gave you such a pleasant experience. It's our pleasure to connect car buyers to the right dealership for the job. Thanks for leaving a review. We appreciate it. Have a nice day. Sincerely, Auto Credit Express

Dennis rolled up his sleeves and was…

Dennis rolled up his sleeves and was relentless in his efforts to get me financed! Can’t thank him enough, I had a great experience…

Reply from Auto Credit Express2025-09-10

Hello Eric, Terrific! Congratulations on your financing! We're so glad that you found the service at the dealership we connected you with to be great! Congrats again, and thank you for leaving a review. Have a nice day. Sincerely, Auto Credit Express

Nissan Altima, Walla Walla style.

What made my experience great was Jose. His knowledge and expertise as a salesman and his gentle finesse and getting you through figures that were scary at first but he knows how to crunch the numbers and he makes you feel good with the outcome and your experience. They go the extra mile

Reply from Auto Credit Express2025-09-10

Hello Alfred, Wonderful! That's so good to hear! Congratulations on your vehicle. We're so glad that you found the service great at the dealership we connected you with. Thank you so much for leaving a review and sharing your story. We appreciate it. Have a great day. Sincerely, Auto Credit Express

Don't give up.....

I was turned down by so many car dealerships, just when I was about to give up, I saw auto credit express and I applied. I took a chance and went to Gossett Mitsubishi and they sent me home in a brand new car.

Reply from Auto Credit Express2025-09-10

Hello Ms. YL, Congratulations on your vehicle! We're so pleased to hear that we were able to end your frustrating search by connecting you to the right dealership. It's our mission to help, ever those who are struggling with credit issues. So glad we could. Thanks for leaving a review and sharing your story. Have a great day! Sincerely, Auto Credit Express

My experience with Temecula Nissan was…

My experience with Temecula Nissan was nothing less than stellar! Omar, my salesman, was so knowledgeable, kind and helpful! He listened to my questions, and was genuinely concerned about what would be the best car for me! The Finance Manager, Andres, was wonderful- very friendly and personable, he also was professional and knows his job well! It was a joyful experience when making a car purchase can often be stressful and daunting…they came through for me in every way! The head sales manager even offered me dinner as my time there was heading into the dinner hour! 😊I highly recommend this dealership to anyone looking for a new vehicle…lots of options and a fantastic dealership overall!

Reply from Auto Credit Express2025-09-10

Hello Valerie, That's terrific to hear! We're so happy that you found spectacular service at the dealership we connected you with. Congratulations on your vehicle! Thanks for taking the time to leave a review and share your story. We appreciate it. Have a stellar day. Sincerely, Auto Credit Express

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