Auto Credit Express is a leading provider of lender and dealer connections for people who need new and used car loans nationwide. We want to connect you with a local dealership that specializes in helping people with good credit, bad credit, low credit, no credit, or have been turned down in the past due to bankruptcy.
Written by the business, not verified by us.
Is Auto Credit Express legit?
Auto Credit Express (www.autocreditexpress.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-09-06.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and sales team go entirely out of their way to provide exceptionally professional, respectful, and friendly assistance throughout the entire visit. People often note that the overall purchasing process is remarkably smooth, incredibly quick, and completely stress-free from start to finish.
Though some reviewers were not happy with vehicles occasionally arriving with unexpected mechanical problems, faulty batteries, or persistent dashboard warning lights. A few other people also felt misled by unexpected financing runarounds, communication gaps, or unwanted dealership extras added to their final deals.
Auto-generated from all reviews of this business. For reference only.
This was the most seamless process in vehicle buying that I've had in years. Recently credit issues but was able to get approved for a car that I actually wanted (not bad). The price, well that kind of was expected with my current situation so I'm not upset.
Reply from Auto Credit Express2025-11-13
Hello,
That's terrific to hear! We're so glad to hear that you had a seamless experience at the dealership we connected you with. Congratulations on your car! Thank you for taking the time to leave a review. We appreciate it. Have a great day.
Sincerely,
Auto Credit Express
Well, I was in need of a car badly and without great credit and almost no money down.....I got financed....this was really unexpected and I can't explain how happy I am....
Reply from Auto Credit Express2025-12-04
Hello Umer,
That's great to hear, congratulations on your car! We're so pleased that we could connect you to the right dealership for the job. Our mission is to help, even if you're struggling with credit issues. Thank you for leaving a review to share your story. We appreciate it. Have a terrific day.
Sincerely,
Auto Credit Express
Blatant false advertising. Every quote sent was extremely high down payment. I received the same companies offering financing with Carvana. They just push your credit info to every institution that will accept it and cross their fingers. If I had $3000 down I can walk into almost any dealership.
Reply from Auto Credit Express2025-11-13
Hello Jacoby,
Auto Credit Express connects real car buyers to local dealerships every single day, and making the process of financing a car easier on consumers is what we're all about. We work to make the process of financing a car easier on consumers by matching them to local dealerships that are equipped to handle unique credit situations. While we do help consumers get matched to local car dealerships, loan approval is dependent on the qualifications of the dealer you're matched with and the lenders they work with. If you have any further questions or concerns, don't hesitate to reach out to our customer service team at 866-902-4403. Thanks, and have a good day.
Sincerely,
Auto Credit Express
Hello Martin,
Wonderful! That's what we like to hear about the dealerships in our network. We're so glad you found what you were looking for through the dealership we connected you with. Thanks for leaving a review. Have a great day.
Sincerely,
Auto Credit Express
The customer service was great. And they didn’t lie to me
Reply from Auto Credit Express2025-11-10
Hello Thomas,
Great to hear! It's our mission to connect car buyers to the dealership with the financing opportunities they need. So glad we could help. Thank you for taking the time to leave a review. We appreciate it. Have a wonderful day.
Sincerely,
Auto Credit Express
Service was awesome. Ashton and the whole team too.
Reply from Auto Credit Express2025-11-10
Hello Carla,
Wonderful! We're so happy to hear the team at the dealership we connected you with was awesome. Congrats, and thanks for leaving a review. We appreciate it. Have a stellar day.
Sincerely,
Auto Credit Express
Sales Representative was great and very helpful and made my buying process smooth and the car is spectacular and I look forward to continuing business with the dealership
Reply from Auto Credit Express2025-11-10
Hello Akira,
Terrific to hear! Congratulations on your car! We're glad to hear that you could finance through the dealership we connected you with. It's our mission to help car buyers by getting them in touch with the right dealer for the job. Thanks for leaving a review. We appreciate it. Have a great day.
Sincerely,
Auto Credit Express
They were very professional and courteous. Also, made me feel comfortable with the process. They had knowledge of what I was looking for, this made it easy for me to select a great vehicle.
Reply from Auto Credit Express2025-11-10
Hello Blake,
Terrific! Congratulations on your vehicle! At Auto Credit Express, it's our mission to connect car buyer with the right dealership for their car financing needs. We're so glad to hear that the team you worked with we professional and knowledgeable. Thanks for leaving a review. We appreciate it. Have a splendid day.
Sincerely,
Auto Credit Express
Hello Daniel,
Thanks for saying so! At Auto Credit Express, we're here to connect car buyers with the right dealer for their auto loan needs, even if they're struggling with credit. We're so pleased we could connect you to the right place. Congrats, and thank you for leaving a review. We appreciate it.
Sincerely,
Auto Credit Express
I was able to make a purchase even though my credit rating wasn’t so great
Reply from Auto Credit Express2025-11-05
Hello Justin,
Congratulations on your vehicle! We're so pleased that you were able to finance, even with trying credit. It's our mission to ensure buyers get connected to the right dealer for their financing needs. So glad to help. Thank you for leaving a review. We appreciate it. Have a terrific day.
Sincerely,
Auto Credit Express
Clive was the first person to approach us as other salespersons ignored us. He was friendly, professional, knowledgeable, respectful, old school, not pushy in any way. He didn't jerk us around he was upfront and fully prepared the vehicle as promised. Carlos in finance was also professional, fully explained all warranty options and made it a smooth transaction. Overall I'm impressed since there is an expectation of being scammed and on guard with most automotive sales.
Reply from Auto Credit Express2025-11-05
Hello Lynda,
That's terrific to hear! Congratulations on your vehicle! We are happy to have connected you with the right dealership for the job. Thanks for leaving a review to share your story. We appreciate it. Congrats again, and have a beautiful day.
Sincerely,
Auto Credit Express
They gave me a great deal and low down payment and was up front and quick service
Reply from Auto Credit Express2025-11-05
Hello Gabe,
Congratulations on your vehicle! We're so pleased to hear that the dealership we connected you with gave you good, quick service. It's our mission to ensure that car buyers get connected to the right dealer for the job. So glad we could! Thank you for leaving a review. We appreciate it. Have a good day.
Sincerely,
Auto Credit Express
The business contacted me, instead of me contacting them. This made it seem like they wanted my business and I was not bothering them.
Reply from Auto Credit Express2025-11-05
Hello Ronnie,
That's what we like to hear! We are so glad we could connect you to the right dealership for your car-buying needs. It's our mission to help even if you're struggling with credit issues. So glad we could. Have a splendid day.
Sincerely,
Auto Credit Express
The gentlemen that were there were very nice and helpful I would recommend this place and the people in it to everyone
Reply from Auto Credit Express2025-11-05
Hello Sandra,
That's terrific to hear! We welcome all recommendations for the dealers in our network! It's our mission to ensure car buyers get fit with the right dealer for the job. So glad to help. Thank you for leaving a review. We appreciate it.
Sincerely,
Auto Credit Express
MS.CECELIA MET ME HAS SOON AS I GOT THERE. SHE WAS VERY FRIENDLY AND HELPFUL WITH ALL MY QUESTIONS AND SHE MADE MY 1ST EXPERIENCE OF GETTING MY FIRST CAR OWN MY OWN GREAT....
THE COMPANY IS GREAT EVERYONE WELCOMED ME IN....
Reply from Auto Credit Express2025-10-30
Hello Elise,
That's wonderful to hear! We're so glad we were able to connect you to the right dealership for your financing needs! Congratulations on your first car purchase! Thank you so much for taking the time to leave a review and share your story. We appreciate it. Have a terrific day.
Sincerely,
Auto Credit Express
Hello Mike,
Thank you for leaving a review. At Auto Credit Express, we connect car buyer to dealerships that have the financing solutions they need, even if their credit isn't the best. Our network aims to get you into the auto loan you need through a local dealer. We're here to help. Thanks again, and have a nice day.
Sincerely,
Auto Credit Express
I was looking for a Chevrolet Trax and auto express approved my application and put me touch with a dealer and tested drive and then got my loan and my 2024 Chevrolet Trax and very happy with the hole experience. Need help call them.
Reply from Auto Credit Express2025-11-10
Hello Cynthia,
That's what we like to hear! We're so glad that our process put you in touch with the right dealer for the job! It's our mission to make financing a car easier for those struggling with credit. Glad to help. Thank you for leaving a review. We appreciate it. Have a terrific day.
Sincerely,
Auto Credit Express
I had a wonderful experience rozey and team helped me
Reply from Auto Credit Express2025-11-10
Hello LeShawn,
That's Terrific to hear! We're so glad that you had the right team to work with at the dealership we connected you with. It's our mission to make auto financing easier on those who are struggling with credit. So glad we could help. Thanks for leaving a review. Have a great day.
Sincerely,
Auto Credit Express
The dealer sold me a car with issues. I broke down the second day of having the vehicle. So now I have to pay the note and get the vehicle fixed! Not a good experience.
Reply from Auto Credit Express2025-10-30
Hello NH,
Thank you for bringing this issue to our attention. We're sorry to hear about your experience and regret any inconvenience it may have caused you. The experience you're describing doesn't reflect the type of service we strive to deliver here at Auto Credit Express. We have a commitment to helping consumers on their car-buying journey, and the dealerships we work with share this sentiment. If you have any other questions, concerns, or comments, at 866-902-4403. Thank you, and have a great day.
Sincerely,
Auto Credit Express
With Albany Subaru it was a great experience! They helped a lot and got me into a car….so I thought! Till this day I haven’t heard who I have the loan with, they haven’t paid off the trade-in, and to top it off my credit score went down almost 60 points!!!
Reply from Auto Credit Express2025-11-10
Hello Yesenia,
Wonderful! We're so glad to hear that we could connect you to the right dealership for your financing needs. Our mission is to help those with less-than-perfect credit get into the vehicle they need. Glad we could. Thanks for leaving a review. Have a wonderful day.
Sincerely,
Auto Credit Express
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