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Events & Entertainment

Baby K'tan

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101 reviews

4.2101 reviews
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About Baby K'tan

Data updated
Website
www.babyktan.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Replies to negative
71% (12/17)
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About this business

Baby K’tan provides families with functional and innovative products, designed to promote the natural bond between parent and baby. The award winning Newborn carrier, the Baby K’tan Baby Carrier, offers an innovative Ready-To-Wear patented design, allowing mom or dad to easily carry baby without any complicated wrapping or buckling. Simply slip on like a t-shirt for five ergonomic positions. ASTM compliant and approved Hip-Healthy by the International Hip Dysplasia Institute, the Baby K’tan Carrier provides parent and baby with a comfortable and secure hold that feels just like your favorite t-shirt. Adding to their line, Baby K’tan now boasts an array of exceptional diaper bags. Their Flex and Sojourn collection introduced earlier this year offers parents the adaptability, practicality, and innovative design needed for ease of use. Featuring 9 pockets, a removable zip-down padded changing station and a built-in insulated cooler, this line of bags is one parents will rely on while babies are small and love enough to keep carrying long after diaper days are gone.The Baby K'tan Baby Carrier has a patented double-loop design that functions as a sling, wrap and baby carrier, yet there is no wrapping, no buckling, and no adjusting any rings; simply slip it on like a T-shirt in three simple steps for a comfy, cozy and secure fit! The Baby K’tan Baby Carrier is recognized as a hip-healthy product by the Hip Dysplasia Institute when used as directed.Comfortably carry baby from birth to toddlerhood. The Baby K'tan Baby Carrier offers 5 different wearing positions for the various ages and stages of baby's development. Quickly switch between carrying positions without having to remove the baby carrier! The Baby K’tan Baby Carrier is recognized as a hip-healthy product by the Hip Dysplasia Institute when used as directed.Check out www.babyktan.com to learn more!

Written by the business, not verified by us.

Is Baby K'tan legit?

Baby K'tan (www.babyktan.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 76% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 71% of negative reviews. Last updated 2026-08-26.

What people say

Couldn't fullfil the order

Couldn't fullfil the order, after 2days contacted me to offer me alternative or refund. Fine, great customer service. After a week there was no shipping update, emailed to ask for an update, no reply. Phone them, no answer. Email asking for a refund the next day as zero contact, get that within 20 mins of asking. Why mess me about? Why not just say sorry we can't do the alternative either. Don't just ignore people. Just happy I got my money back straight away.

Great product

Very quick shipping. I didn’t trust the size chart at first, but it’s definitely correct. At first, baby did not like it one bit. But I followed the instructions and stayed calm and kept trying, now he falls asleep immediately on my chest (still doing hug position, last check he didn’t like kangaroo). This is a huge help. Thank you!

Horrible customer service

Horrible customer service. Ordered a S according to the size chart and it came in and was the wrong size, reached out 3 times to see if I could exchange it for a size bigger and I still haven’t heard an answer back since before Mother’s Day. A friend recommended and I am disappointed. I will not be recommending this brand.

Reply from Baby K'tan2023-06-16

Hi Teresa! We emailed you the instructions on 5/23/23 to make the exchange. I also, just resent them to you just incase. If you need anything else it will be our pleasure to help you.

Too involved

Too involved. The recommended sizes were not accurate, and then the exchange process was so obnoxious I just asked for a return

Reply from Baby K'tan2023-06-16

Hi Whitney! I'm sorry that the sizing tips didn't help you. We also recently improved our return process to offer free shipping labels and a faster turn around time. Currently, the way to receive a new carrier is to return the current one and order a new one.

Excellent product. Extraordinary customer service.

First off, the product is fantastic. Secondly, the customer service is extraordinary. I received a Baby K’Tan as a gift off my registry but my friend purchased the wrong color. When I wrote customer service to see if I could discreetly exchange it (without letting my friend know I was trading it in) they were incredibly gracious and allowed me to keep the gifted one and also sent the color I had wanted. Super impressed with this company!

Great for newborns and very comfortable for mom!

My baby and I love our baby ktan wrap! He was 6 lbs at birth so a soft wrap was the way to go till he gets big enough for a more structured carrier and the ktan is working fabulously! He goes right to sleep and I’m able to run my business with him as my sidekick (in the front of course!) Very easy to use/wear and has many position options. The website and instructions are so helpful with videos, tips and tricks to help you be successful in baby wearing!

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