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Food, Beverages & Tobacco

Bake Me A Wish

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201 reviews

3.7201 reviews
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About Bake Me A Wish

Data updated
Website
www.bakemeawish.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
147 reviews
Replies to negative
98% (56/57)
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About this business

For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!

Is Bake Me A Wish legit?

Bake Me A Wish (www.bakemeawish.com) has a 3.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers consistently appreciate the extremely wide selection of available products and mention that placing an online order through the company website is always simple, smooth, and quick. Consumers frequently note that the delicious baked goods arrive promptly on scheduled dates, always looking very beautiful and tasting exceptionally fresh. However, some people mentioned that their urgent orders occasionally arrived late or experienced frustrating shipping and unexpected delivery delays. Reviewers also noted that ordered items sometimes arrived physically damaged, dealing with crushed frosting or poor presentation issues upon opening the delivery box.

Auto-generated from all reviews of this business. For reference only.

What people say

R
Robert K.United States · 3 reviews · Experienced 2026-06-21 ·

Cheesecake arrived two days later than…

Cheesecake arrived two days later than original delivery date. The cheesecake was hot and had to throw it out. Looked like it had been thrown around. No fault of the bakery. The bakery issued me store credit even though it wasn’t their fault. Will definitely order again.

Reply from Bake Me A Wish2026-06-23

Hi Robert, Thank you for sharing your experience. We understand how disappointing it is when a delivery arrives late, especially with a perishable item, and we’re sorry the cheesecake could not be enjoyed. We’re glad we were able to provide store credit and truly appreciate your understanding. We look forward to the opportunity to serve you again. Customer Care Bake Me A Wish! hjgkcxbzv

T
T brianmUnited States · 24 reviews · Experienced 2026-05-30 ·

I ordered 3 weeks early

I ordered 3 weeks early. They ruined a birthday and didnt care to email me UNTIL the last minute to say sorry its not in stock. Can we send something else . Then when I filed a complaint, they closed my account with them. DO NOT BUY FROM THIS HORRIBLE COMPANY EVER , YOUR NOT SORRY YOU CLOSED MY ACCOUNT WHEN I FILED COMPLAINT YOU CLOSED MY ACCOUNT, THATS HORRIBLE SERVICE,.DONT LIE YALL LITERALLY CLOSED MY ACCOUNT AFTER I FILED THE COMPLAINT, WHEN I TRIED TO LOGIN ,.IT SAID MY ACCOUNT CLOSED ,.THEN REOPEN MY ACCOUNT NOW

Reply from Bake Me A Wish2026-06-22

Hi, We’re very sorry to hear about your experience and understand how upsetting it is when a birthday gift does not go as planned, especially after ordering well in advance. We regret the frustration caused when your original selection became unavailable so close to the occasion. We would like the opportunity to review your account status and assist further. Please reach out to us directly so we can look into this and help determine next steps. We appreciate you sharing your concerns and hope to have the chance to assist. Customer Care Bake Me A Wish!

QUnited States · 1 review · Experienced 2026-05-23 ·

I was happy to find out that the pie…

I was happy to find out that the pie was delivered next day as requested, although the UPS driver did not bring it to the door but left the box at the bottom of the driveway at the receiver's mailbox...what a fool. Perhaps they couldn't see there was something edible in the box or just didn't want to make the trek up the hill. That's not a strike on your pie, but the delivery person. Although the recipient acknowledged the pie, I don't believe it was eaten bc it apparently is made with seed oils and this person has engaged in the social media campaigns that seed oils are not healthy. That was sad to hear that it wasn't even enjoyed, especially for the price I paid for the pie + delivery. It sounded like it was going to be delicious.

Reply from Bake Me A Wish2026-06-22

Hi there, Thank you for your feedback. We’re glad to hear the pie arrived on the requested delivery date and appreciate you sharing your experience. We’re sorry to hear the package was not left at the recipient’s door as expected. We understand how frustrating that can be, especially when sending a thoughtful gift. While we know preferences and dietary choices can vary from person to person, we appreciate you choosing Bake Me A Wish and giving us the opportunity to be part of the occasion. Thank you again for taking the time to share your thoughts. Customer Care Bake Me A Wish!

carolUnited States · 2 reviews · Experienced 2026-06-18 ·

The cake wasnt as big i thought it…

The cake wasnt as big i thought it would be for the price.

Reply from Bake Me A Wish2026-06-19

Hi Carol, Thank you for your feedback. We understand your concerns regarding size and value perception and are sorry to hear the cake was smaller than you expected. We always want our products to meet expectations and appreciate you taking the time to share your experience. Your comments help us better understand how customers feel about our offerings. Customer Care Bake Me A Wish!

Adrienne Cregar JandlerUnited States · 2 reviews · Experienced 2026-06-11 ·

Excellent product, even better service

Bake Me A Wish is fantastic. We have used them for several years, for everything from birthday cakes for remote team members, to client gifts, post-surgery 'get well' surprises and more. They've got a wide range of products available (something for everyone) and seem to be one of the few companies that can truly deliver baked goods reliably on an overnight basis. They stand behind their product and we have been very pleased every time. Can't recommend them highly enough.

Reply from Bake Me A Wish2026-06-19

Hi Adrienne, Thank you for your incredibly kind words and continued support over the years. We’re honored to be your go‑to for everything from team celebrations to thoughtful client and personal gifts. It means so much to hear that our variety, reliability, and service have consistently met your expectations. We truly appreciate your trust and recommendation and look forward to continuing to help you celebrate and care for others through thoughtful gifting. If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish. Customer Care Bake Me A Wish!

Cheryl GreenwoodUnited States · 1 review · Experienced 2026-06-12 ·

My son lives in another state and he is…

My son lives in another state and he is on hospice and I couldn't be with him on his birthday. German chocolate is his favorite cake. He was surprised and told me the cake was delicious. He said he ate the whole cake in matter of a few days. So glad I choose your bakery. Thank you for making his day special.

Reply from Bake Me A Wish2026-06-19

Hi Cheryl, Thank you so much for sharing this with us. We’re truly honored that you chose Bake Me A Wish for such a meaningful birthday, especially when you couldn’t be there in person. Knowing that the German Chocolate Cake brought your son joy and comfort, and that he truly enjoyed it, means more to us than we can say. We’re grateful to have played a small part in making his day special and appreciate you trusting us with something so important. Customer Care Bake Me A Wish!

m
mollie larsonUnited States · 4 reviews · Experienced 2026-06-19 ·

The cupcakes that were sent to us via…

The cupcakes that were sent to us via anniversary present or milted. They were not even recognizable due to hot weather and the dry ice melting.

Reply from Bake Me A Wish2026-06-22

Hi Mollie, We’re very sorry to hear that the cupcakes arrived melted and did not meet expectations. Presentation and quality are extremely important to us, and we understand how disappointing it is when a gift does not arrive in acceptable condition. We appreciate you bringing this to our attention and apologize for the frustration this caused. We do not see any orders under your name, so please reach out to us with your order number so we can resolve this. Customer Care Bake Me A Wish!

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lainieUnited States · 2 reviews · Experienced 2026-06-17 ·

Fast & easy ordering

Fast & easy ordering. Quick delivery on the date selected. Well packaged with care.

Reply from Bake Me A Wish2026-06-18

Hi Lainie, Thank you for your kind feedback. We're so happy to hear that the ordering process was fast and easy and that your gift arrived on the selected date. It's also wonderful to know everything was carefully packaged and delivered with the quality and attention we strive for. We truly appreciate your support and are honored to be part of your special occasions. If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish. Customer Care Bake Me A Wish!

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EdUnited Kingdom · 2 reviews · Experienced 2026-06-13 ·

Avoid at all cost

Avoid at all cost! Tried to use them for my friend's birthday. They never delivered the cake, customer services ignored all my emails and I had to contact them on social media to get through to them. They offered me a refund and discount code for another purchase. They won't take your money but they won't deliver your cake at all - use it only if you don't plan for the cake to be there for a specific date. Terrible service throughout

Reply from Bake Me A Wish2026-06-17

Hi Ed, We’re very sorry to hear about your experience and understand how frustrating it must have been, especially for such an important occasion. We understand how important timely delivery is for special occasions, and we regret the delay that impacted your order. We’re glad we were able to connect with you and provide a resolution. We truly appreciate your patience while this was addressed. We do hope you will consider giving us another opportunity to make things right using the discount provided. We would love the chance to deliver the experience you originally expected. Customer Care Bake Me A Wish!

DaigaIreland · 11 reviews · Experienced 2026-06-13 ·

They are the best!

Super fast delivery, I ordered this cake for a friend to their hotel. They delivered it fast and in a great state! The cake tasted wonderful. I would buy again and would highly recommend to anyone 😊

Reply from Bake Me A Wish2026-06-15

Hi Daiga Thank you for your wonderful feedback. We’re so happy to hear the cake arrived quickly, in great condition, and that it tasted wonderful. It’s great to know it made such a positive impression. If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish. We truly appreciate your support and recommendation. Customer Care Bake Me A Wish!

Erin SisleyUnited States · 1 review · Experienced 2026-06-13 ·

Do not order from this company

Do not order from this company. My order was supposed to be here overnight. Was delayed. Came a day late. Use bag completely melted. Cake non edible what so ever. This was a gift for my husband. Here is what we got.

Reply from Bake Me A Wish2026-06-15

Hi Erin We are truly sorry to hear about your experience and understand how disappointing this must have been, especially as it was intended as a gift. Presentation and quality are extremely important to us, and we regret that the cake arrived in this condition. We have reached out to you via email with a resolution. Please review and respond so we can make this right. Customer Care Bake Me A Wish!

L
LAURIEUnited States · 2 reviews · Experienced 2026-06-09 ·

Absolutely fantastic!

My friend was going through a rough patch and stated on her birthday she wanted a german chocolate cake and couldn’t find one anywhere. I googled and yours was the only shop that looked promising. It was so easy to order. The order arrived as scheduled. She stated it was packages great. Cake looked and tasted amazing and fresh. Will definitely order again!

Reply from Bake Me A Wish2026-06-10

Hi Laurie Thank you so much for sharing this wonderful feedback. We’re truly honored to have been part of such a meaningful birthday moment, and we’re so happy to hear the German Chocolate Cake arrived on time, was packaged well, and tasted fresh and delicious. It means a lot to know it helped bring some joy during a difficult time. If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish. Thanks again for choosing Bake Me A Wish! Customer Care Bake Me A Wish!

KrissypoohsUnited States · 1 review · Experienced 2026-05-30 ·

Would not try again

I ordered the chocolate torte cake and paid for the 2nd day Saturday delivery. It showed up the following Monday completely melted and unedible . What I was most surprised about though was how small the cake was! Thank goodness I paid with PayPal and was able to get my money back without the hassle of trying to contact someone in their customer service

Reply from Bake Me A Wish2026-06-08

Hi Krissypoohs We are truly sorry to hear your Chocolate Mousse Torte Cake arrived melted and did not meet expectations. We also understand your disappointment regarding the size. We do offer a 100% satisfaction guarantee and would have absolutely worked to resolve this for you directly. In the future, we kindly ask that customers contact us before opening a PayPal dispute so we have the opportunity to make things right first. Customer Care Bake Me A Wish!

SZUnited States · 7 reviews · Experienced 2026-05-21 ·

Great product and excellent customer…

Great product and excellent customer service. Thanks.

Reply from Bake Me A Wish2026-05-26

Hi there, Thank you for your kind words. We are so glad to hear you enjoyed the product and had a great experience with our customer service. We truly appreciate you choosing Bake Me A Wish and look forward to helping you celebrate again. If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish. Customer Care Bake Me A Wish!

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SherriCUnited States · 2 reviews · Experienced 2026-05-12 ·

Customer Service Exceeded Expectations

Update on recent review: Customer service reached out to me. They were very understanding & more than willing to address my concerns. I’m very happy with the outcome & look forward to giving Bake Me A Wish another try. Not impressed with my first order. The limoncello cake did not match the description. The lemon filling was sparse compared to pictures on the website. There was an additional filling or somehow the crumb topping ingredients were baked inside the cake throughout. I’m really not sure. The amount of crumb topping on the outside of the cake was ridiculous. Huge chunks that overpowered the lemon by a long shot. Nothing like their picture. I ordered a Limoncello cake not a crumb cake. I can overlook the cake looking wonky as heck from shipping but this was a gift and would have preferred it to look a little more professional. I reached out to the company about my concerns but didn’t receive a response.

Reply from Bake Me A Wish2026-05-19

Hi Sherri, Thank you for taking the time to share such detailed feedback. I am truly sorry this was your first experience with us, and that the Limoncello Cake did not meet your expectations, especially in both flavor balance and presentation for a gift. We understand your concerns around the filling, the crumb topping, and how the cake differed from what you expected. This is not the experience we want to provide. We have reached out to you directly with options for resolution and would appreciate the opportunity to make this right. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

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Jeff GrahamUnited States · 1 review · Experienced 2026-05-16 ·

They just got home in Belmont

They just got home in Belmont, NC and the UPS driver met them in the driveway.

Reply from Bake Me A Wish2026-05-18

Hi Jeff, Thank you for the update. We are glad to hear they received the delivery and that everything arrived safely once they got home. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

J MOUnited States · 2 reviews · Experienced 2026-05-09 ·

The top of the cake was squished

The top of the cake was squished. No way to fix it

Reply from Bake Me A Wish2026-05-12

Hi J, Thank you for letting us know. I am very sorry the cake arrived with the top squished and that it could not be fixed. I understand how disappointing that is, especially when presentation matters so much. This is not the experience we want for our customers. If you have not already connected with us, our Customer Care team would be glad to review this and help with next steps. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Jason TurleyUnited States · 1 review · Experienced 2026-05-09 ·

Received Wrong Cake!

Placed my first order with Bake Me A Wish, and it will be my last. Thought a cake would be a different choice, other than, say, Cheryl's. Did I mention this was for Mother's Day? Ordered a 10" Cannoli Cake for $55. My wife loves cannolis, so......! Received the cake on time, but why was there a nutritional insert for Carrot Cake. I didn't order Carrot Cake. Where is the Cannoli Cake I ordered for Mother's Day? Oh, and of course customer service is M-F. Too much money for a cake I didn't want. Booo Bake Me A Wish. More like Give Me A Break!

Reply from Bake Me A Wish2026-05-11

Hi Jason, Thank you for sharing this, and I am very sorry for the frustration and disappointment surrounding your Mother’s Day order. I understand how upsetting this must have been, especially given the occasion and the care you put into choosing a cake your wife would love. I want to clarify and also acknowledge where the experience fell short. The nutritional insert you received for a different cake understandably caused confusion and concern. Even when the cake itself arrives on time, documentation errors can undermine trust and take away from the moment you were trying to create. We take feedback like this seriously, and we would like the opportunity to review your order details and address this properly with you. Our Customer Care team is available to help and can walk through what was sent, what was ordered, and next steps. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Matt GaudetUnited States · 1 review · Experienced 2026-05-08 ·

Mom is very happy!

Delivered on date requested. Dry ice still intact. Mom said it tastes delicious!

Reply from Bake Me A Wish2026-05-11

Hi Matt, Thank you so much for sharing this. We are thrilled to hear your mom was happy and that everything arrived right on time. Knowing the dry ice was intact and that she found the cake delicious means a lot, especially for such a meaningful occasion. We truly appreciate you trusting us with your Mother’s Day gift. If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

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JillUnited States · 3 reviews · Experienced 2026-05-06 ·

Great communication

Im happy to have all updates from company. The container shipped in great. Kept item cold- ice was still frozen. Loved the cake- excellent.

Reply from Bake Me A Wish2026-05-07

Hi Jill, Thank you so much for your wonderful feedback. We are happy to hear the communication was clear, the packaging kept everything properly chilled, and that the cake was enjoyed. It means a lot to know the entire experience came together so well. If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

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