Bake Me A Wish

Hi there Chiquita, Thank you for sharing your feedback. I am sorry to hear you were disappointed with the size of the cake. We understand how important it is for portions to meet expectations, especially for a celebration. All of our cake sizes are listed in the product descriptions to help customers choose what works best for their needs, and larger options such as 10‑inch and quarter‑sheet cakes are also available. That said, we understand that size perception can vary once the cake arrives, and we truly appreciate you taking the time to share your experience. If you would like to discuss this further or review available size options for a future order, our Customer Care team would be happy to help. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474 Provide your feedback on BizChat

Hi Roni, Thank you for sharing your experience. We are glad to hear ordering was easy and that the recommendation to schedule delivery a day early was helpful. Even with the carrier delay, it is wonderful to know your friend loved both the appearance and taste of the cake. We truly appreciate your thoughtful feedback. If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Hi Elaine, Thank you for your feedback. We are glad to hear the ordering, tracking, and delivery experience was seamless and appreciate you taking the time to share that with us. If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Hi Reenie, Thank you for sharing your experience. We are very sorry to hear about the delivery delay and understand how frustrating that must have been. Delivery timing is managed by the carrier, but we would appreciate the opportunity to review what happened and assist further. Please reach out to our Customer Care team so we can look into this with you. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Hi Jessica, Thank you so much for your wonderful review. We are delighted to hear your international order arrived quickly and that the recipient loved the cake. It means a lot to know we helped create a positive experience from abroad. If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Hi Dianne, Thank you for your kind feedback. We are so happy to hear the ordering process was easy and that the delivery arrived on time. It is wonderful to know the brownies were well received and helped make their day brighter. If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Hi Tracy, Thank you so much for choosing Bake Me A Wish to celebrate your best friend’s birthday. We are delighted to hear the surprise arrived right on time and in perfect condition. Knowing we could help make the day special truly means a lot to us. If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Hi Michael, Thank you for taking the time to share your feedback. We are so glad to hear that everything about your experience stood out for you. We truly appreciate you choosing Bake Me A Wish and are happy to help make gifting easy and enjoyable. Warm regards Bake Me A Wish Customer Care Team 888 YUR WISH [email protected] www.bakemeawish.com

Hi Jenny, Thank you for sharing this lovely feedback. We are so happy to hear your mother enjoyed the cheesecake and that it arrived properly chilled. It means a lot to know she loved the crust the balance of sweetness and the fresh berries. We are honored to be part of such a special moment. Warm regards, Bake Me A Wish Customer Care Team 888 YUR WISH [email protected] www.bakemeawish.com Follow us on social media for new products and special promotions.

Hello Joe, Thank you for sharing your great feedback. We are so happy to hear the packaging met your expectations, the cake arrived quickly, and everything came together just right. Knowing you plan to order from us again truly means a lot, and we appreciate you taking the time to let us know. If you happened to take a photo of the cake or the celebration, we would love to celebrate along with you on social media @bakemeawish. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Hello, Thank you for sharing your kind feedback. We are delighted to hear that Bake Me A Wish followed through every step of the way and that the cake arrived on time and tasted delicious. Delivering on our promises and helping make celebrations special is always our goal, and your words truly mean a great deal to us. If you happened to take a photo of the cake or the celebration, we would love to celebrate along with you on social media @bakemeawish. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Hi Ra, Thank you for taking the time to share your experience. We are truly sorry for the disappointment caused by the delayed delivery and the impact it had on your Easter celebration. We understand how important timely delivery is, especially for a holiday, and we regret that your order did not arrive as planned. While carrier delays are sometimes outside of our direct control, we know that does not lessen the frustration when a gift does not arrive on time. We appreciate that you allowed us to issue a full refund, and we are sorry that this experience did not meet your expectations. Your feedback has been shared with our team, as it helps us continue reviewing how we communicate delivery timing and resolution options. Thank you again for bringing this to our attention. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Hi Chasity, Thank you for bringing this to our attention. We are truly sorry to hear about the condition in which your order arrived. What you described is not the experience we want for any customer, especially with a large and important order. Damage during transit can be extremely upsetting, and we understand how disappointing it is to receive items that are not usable as intended. We appreciate you sharing this feedback and would welcome the opportunity to review the details of your order further. Please reach out directly to our Customer Care team so we can assist you and address this properly. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Hi Kimberly, Thank you for taking the time to share your concerns. We are very sorry to hear about the delivery issue with your order and understand how upsetting it is when a birthday gift does not arrive as expected. We know how frustrating it can be to experience a delay and to need assistance outside of business hours. Your feedback regarding weekend support and delivery communication is important, and it has been shared with our team for review. If you still need assistance regarding your order or refund, please reach out directly to our Customer Care team so we can make sure everything is resolved properly. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Hi Patricia, Thank you for reaching out and letting us know about the condition of the cake upon arrival. We are very sorry to hear that the icing shifted during transit. While we are glad the delivery arrived on the requested date, we understand how disappointing it is to receive a gift that does not arrive in perfect condition. We appreciate you sharing this feedback, as it helps us continue evaluating packaging performance during shipping. If you would like to discuss this further, our Customer Care team would be happy to assist. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Hi Misty, Thank you so much for your wonderful feedback. We are thrilled to hear that your gift arrived right on time, beautifully packaged, and delicious. It truly means a lot to us to know everything came together perfectly. If you captured a photo of the celebration, we would love for you to share it with us on social media. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Hi Lyn, Thank you for sharing such a thoughtful review. We understand how important first experiences can be, and we are so happy to hear that your husband’s birthday gift arrived on time and was truly enjoyed. Knowing he loved the rich chocolate flavor and moist cake makes our day. If you took a photo of the celebration or the cake, we would love for you to share it with us on social media. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Hi Ginelle, Thank you for your kind and detailed feedback. We are delighted to hear that your brother’s birthday cake arrived on time and was enjoyed by everyone. Being part of a special day, especially from a distance, means so much to us. If you happen to have a photo from the celebration, we would love for you to share it with us on social media. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Hello Crystal, Thank you so much for sharing your wonderful feedback. We are thrilled to hear that the Birthday Box arrived on time, was perfectly packed, and that everything looked beautiful. It truly makes our day to know your daughter loved it and that the treats were delicious. We appreciate you trusting Bake Me A Wish to be part of such a special celebration, and we are grateful for your kind words. If you captured a celebration photo, we would love to see it shared on social media. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474

Hello Jasmine, Thank you for taking the time to share your experience. We are truly sorry for the disappointment and distress this situation caused, especially given the importance of your sister’s 70th birthday. We understand how upsetting it must have been to learn of the delivery delay so close to the scheduled date and to feel left without options at that moment. This is never what we want to happen. We regret that the delivery did not occur as planned and that you were unable to reach us when you called. Our customer care office is not open on weekends, which is why your call was routed to a recording, and we understand how frustrating that felt under the circumstances. While the delay was related to carrier issues outside of our direct control, we fully recognize that this does not lessen the impact it had on you or your sister’s special day. We are glad we were able to provide a full refund, but we sincerely apologize that this experience prevented us from earning your trust. Your feedback is important to us, and we take situations like this seriously as we continue working to improve communication and delivery expectations for our customers. Thank you again for sharing your experience with us. Customer Care Bake Me A Wish! [email protected] 888‑987‑9474