The Experience
Professional organization. Quick results. Service was exceptionally pleasant, knowledgeable, and courteous.
Reply from Balance Credit2026-08-03
Thank you, Janet wooten. We're so glad our team was able to help!
About Balance Credit
Data updated- Website
- www.balancecredit.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 154 reviews
- Replies to negative
- 67% (4/6)
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About this business
Balance Credit is a leading online lender providing personal installment loans and credit services.Balance Credit (SunUp Financial, LLC) offers unsecured, personal installment loans and credit services to customers in need of a fast and convenient source of additional cash. Balance Credit is licensed and regulated in each U.S. state where it operates. Balance Credit’s mission is to provide consumers a fast, secure and simple way to apply for loans and credit services at its website, balancecredit.com.Apply Now
Written by the business, not verified by us.Is Balance Credit legit?
Balance Credit (www.balancecredit.com) has a 4.8 out of 5 rating on OK.one, based on 154 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 67% of negative reviews; Reviews mostly discuss User experience, Customer service, App. Last updated 2026-09-01.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online application process is remarkably quick, simple, and very easy to complete without having to deal with complicated paperwork or strict requirements. People also genuinely appreciate the fast deposit of funds directly into their personal bank accounts and describe the support team as extremely helpful. However, some reviewers were not happy with high interest rates and unexpected repayment costs experienced after settling their loans early. A few consumers also noted communication difficulties, mentioning ignored emails, dropped phone calls, and frustrating support responses regarding account issues.
Auto-generated from all reviews of this business. For reference only.What people say
It was just easy
Reply from Balance Credit2026-08-03
Thank you, Teri Gomez. We really appreciate the feedback!
Awesome place to get a loan
The process was straight forward and easy to complete no strings attached
Reply from Balance Credit2026-08-03
Thank you for the great review!
Happy with the fast service
Happy with the fast service, Thank you
Reply from Balance Credit2026-08-03
Thank you, kenneth kurkoski. We're so glad our team was able to help!
When between a rock and a hard place
Have mercy! Borrow 1400. -3375.09 Finance charge. LORD have mercy the amount I owe on 1400 dollar loan. -224000.9 annual percentage..I pay my debt.. but WILL NOT BE ROBBED LIKE THIS AGAIN..This is taking advantage of people between a rock and a hard place. Shame on yall!
Reply from Balance Credit2026-07-30
We are so sorry to hear about your recent experience with Balance Credit, Mary. We are always looking for ways to improve our service. If you would like to further discuss your concerns, please reach out to our Customer Support Team at 855-942-2526 so we may better assist you. Sincerely, The Balance Credit Team
Fast
Fast, understanding service rep. Kind, and explained terms well.
Reply from Balance Credit2026-07-30
Thank you, Kevin. We're so glad our team was able to help!
very easy to access very easy to choose…
very easy to access very easy to choose when you are stressed out needing to borrow money and everyone is telling you no it's great to hear that someone is giving you a chance application was easy to use thank you very much
Reply from Balance Credit2026-07-30
Rebecca, thank you for the review. We're so happy you were able to get the funds you needed!
It was very easy to navigate and get…
It was very easy to navigate and get approved.
Reply from Balance Credit2026-07-30
John, thank you for the review. We're so happy you were able to get the funds you needed!
Easy to understand
Reply from Balance Credit2026-07-30
Thank you for the great review, Cherie!
I was very satisfied no problems with…
I was very satisfied no problems with the application everything was self explained. Thank you again A Johnson
Reply from Balance Credit2026-07-30
Arlene, thank you for the feedback. We're so happy you had a great experience!
Fast and easy
Fast and easy, thanks
Reply from Balance Credit2026-07-30
Thank you, Javier. We really appreciate the feedback!
It was very easy seamless experience
It was very easy seamless experience! Thank you very much’
Reply from Balance Credit2026-07-30
Jill, thank you for the feedback. We're so happy you had a great experience!
Great loan for short term , or emergencies.
The application and payment details are right there with the quote. So you don't need to guess what the payments and terms are, and you can pay the loan off early and there are no penalties. This is exactly what I need.. win win situation.
Reply from Balance Credit2026-07-30
LeeAnn, thank you for the feedback. We're so glad you chose Balance Credit as your financial partner!
As easy as 123
Reply from Balance Credit2026-07-30
Thank you for the great review, Louis!
Fast and convenient
Reply from Balance Credit2026-07-30
Thank you, Lori. We really appreciate the feedback!
Easy to complete application.
Reply from Balance Credit2026-07-30
Thank you for the great review, Dan!
Fast and painless only problem I had…
Fast and painless only problem I had was the app that had to validate my bank account was acting up but your website was not a problem at all
Reply from Balance Credit2026-07-30
Thank you, Ricki. We really appreciate the feedback!
easy to apply
Reply from Balance Credit2026-07-30
Thank you for the great review, Pamela!
Loan
I am still waiting for my deposit but the the loan process was simple with no complications! These funds are assisting in my transition between moves.
Reply from Balance Credit2026-07-30
Thank you, Robin. We really appreciate the feedback!
Never been turned down
Never been turned down, when needed 24 July 20
Reply from Balance Credit2026-07-30
Thank you, Blaine. We really appreciate the feedback!
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