Bella Barnett (www.bellabarnett.com) has a 4.8 out of 5 rating on OK.one, based on 110 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-30.
I give Kristy 10 stars. How amazing was her help in giving me a refund so that I can purchase another item immediately. I will always buy from Bella Barnett! Thank you!
Reply from Bella Barnett2026-07-16
Dear Customer,
Thank you so much for your glowing 10-star praise for Kristy!
We are absolutely delighted that she arranged your refund smoothly for you to reorder your desired item right away. We will definitely share your lovely compliment with Kristy.
It means everything to us that you will keep shopping with Bella Barnett, and we will keep delivering great service for you.
Thank you for choosing Bella Barnett!
Warm regards,
Bella Barnett Customer Support Team
Dress quality is great and customer service is excellent. They answer any questions you have and are very responsive. Can’t wait to order more !
Reply from Bella Barnett2026-07-10
Thank you so much for your lovely review!
We're so happy to hear that you love the dress quality and had a great experience with our customer service team. Your support means a lot to us, and we can’t wait to welcome you back for your next order!
Warm regards,
Bella Barnett Customer Support Team
I had an amazing experience shopping with Bella Barnett. The clothing is beautiful, elegant, and exactly as described. What truly stood out was the exceptional customer service provided by Cristy. She was professional, patient, responsive, and genuinely cared about making sure my issue was resolved. She went above and beyond to ensure I was completely satisfied, making the entire experience smooth and stress-free.
Excellent products and outstanding customer care. Thank you, Cristy, for your kindness and dedication. I will definitely be shopping with Bella Barnett again and highly recommend them!
Reply from Bella Barnett2026-07-10
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you had such a great shopping experience with Bella Barnett and that you love our clothing. We’re also so happy to know that Cristy provided professional, patient, and caring support throughout the process.
Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!
Warm regards,
Bella Barnett Customer Support Team
Thank you so much Bella Barney for the customer service help
Thank you so much Bella Barney for the the after sales stuff that helped me to solve my delivery problem and even give a full refund for the delay and the finally the dress delivered and I’m very happy with the good quality..
Reply from Bella Barnett2026-07-10
Thank you so much for your kind review!
We're glad our customer service team could help resolve your delivery issue and arrange the refund for the delay. We're also happy to hear that your dress finally arrived and that you’re pleased with the quality.
Your understanding and support mean a lot to us!
Warm regards,
Bella Barnett Customer Support Team
I ordered a size M dress and it happened to be too small, I emailed Bella Barnett about it and they gave me a gift card worth 130% of my initial order to buy any items of my choice. That’s epic if you asked me, really appreciate it Bella Barnett.
Thanks
Reply from Bella Barnett2026-07-08
Thank you so much for your wonderful review!
We’re sorry to hear that the size M dress was too small, but we’re so happy our team was able to offer a solution that worked well for you. We truly appreciate your understanding and kind words.
Thank you for choosing Bella Barnett — we hope you find something you love with your gift card!
I am a huge Bella Barnett fan! Their clothes have amazing quality and I receive so many compliments when I wear them!
I happened to order two dresses in the wrong size and they emailed me back within a few hours with a certificate to purchase another dress. I’ve never seen customer service like this and truly appreciated it!!
Reply from Bella Barnett2026-07-08
Thank you so much for your amazing review!
We’re so happy to hear that you’re a Bella Barnett fan and that you love the quality of our clothes. It means so much to know you receive compliments when wearing our pieces!
We’re also glad our team was able to assist you quickly with the size issue and provide a certificate for your next purchase. Your kind words about our customer service truly mean a lot to us.
Thank you for your continued support — we can’t wait to welcome you back again soon!
I am very disappointed with this purchase. The quality of the dress was far below my expectations. The stones were extremely large and looked nothing like what I expected from the photos. The overall workmanship and appearance felt cheap and poorly made.
To make matters worse, the return process was frustrating and the return policy was not customer-friendly. Instead of helping resolve the issue, the experience left me feeling stuck with a product I was unhappy with.
Unfortunately, based on both the quality of the dress and the poor return experience, I would not purchase from this company again and would not recommend it to others.
Hutuny Diamond Setting Long Sleeve Bandage Maxi Dress
L
$132.90 X 1
Reply from Bella Barnett2026-07-16
Dear Customer,
We are truly sorry to hear you are extremely disappointed with your Hutuny Diamond Setting Long Sleeve Bandage Maxi Dress and your overall shopping experience with us. We sincerely apologize that the dress quality, stone details and workmanship failed to match your expectations, as well as the frustrating, inconvenient return process you went through. It is our responsibility to deliver satisfying products and smooth customer service, and we clearly let you down this time.
To fully investigate your order and work out a proper resolution for you, could you kindly share your order number and the email address linked to your purchase? We will review your case carefully and get back to you promptly.
We apologize again for all the unpleasantness and trouble this order has brought you.
Warm regards,
Bella Barnett Customer Support Team
Ordered a gorgeous dress that just didn’t suit me. The return process was quick and easy. I heard back in less than a day.
Reply from Bella Barnett2026-07-10
Thank you so much for your kind review!
We’re glad to hear that you found the dress gorgeous, even though it wasn’t the perfect fit for you. We’re also happy our team could make the return process quick and easy.
We truly appreciate your support!
Warm regards,
Bella Barnett Customer Support Team
Amazing customer service with my representative Evelyn. She was kind, courteous, and patient and made my return process smooth. I am so appreciative of her and Bella Barnett!
Reply from Bella Barnett2026-07-10
Thank you so much for your lovely review!
We’re so happy to hear that Evelyn provided kind, courteous, and patient service, and that she made your return process smooth. We truly appreciate your support and kind words!
Warm regards,
Bella Barnett Customer Support Team
The dress is exceptionally beautiful and customer service is amazing!
The dress is exceptionally beautiful! The quality is yop notch!
I also had a wonderful experience with Kristy- I had issues with the sizing but she made the process of receiving the right size very seamless! It was such an excellent customer service experience I will not forget in a while. I will recommend this website again and again. Thank you again, Kristy!!!
Reply from Bella Barnett2026-07-10
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you love the dress and its quality. We’re also so happy to know that Kristy was able to help you with the sizing issue and make the exchange process smooth and seamless.
Your kind recommendation means a lot to us, and we truly appreciate your support!
Warm regards,
Bella Barnett Customer Support Team
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