BenefitHub is the leading cloud-based marketplace and platform for discounts & perks and is fully customisable to meet the unique needs of organisations. Trusted by five of the top ten largest employers in the US, BenefitHub is deployed across more than 15,000 client organisations globally, serving over 14 million members. Through BenefitHub, members gain exclusive access to a diverse range of discounts, benefits, and perks, including millions of discounted event tickets, local deals and restaurant offerings. The marketplace includes over 300,000 vendor partnerships who enjoy privileged access to, and who connect with, our exclusive network of millions of engaged members.
Written by the business, not verified by us.
Is BenefitHub legit?
BenefitHub (www.benefithub.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff members for providing exceptional assistance and making the entire insurance quote process completely effortless and smooth. Many consumers deeply appreciate the professional guidance they receive, which consistently helps them secure significant financial savings on their monthly policies without any stress.
However, some people mentioned experiencing frustrating communication issues, noting that customer support representatives were unresponsive or completely unhelpful when resolving technical account problems. A few other people also felt that certain service procedures took far too long, while others encountered unexpected extra charges related to their bookings.
Auto-generated from all reviews of this business. For reference only.
I never received qr just a receipt. The receipt doesn’t tell you how to actually get your movie ticket. It just says you have purchased your movie ticket if any questions please contact the email benefit hub how do I get my actual ticket? How do I get the QR code to show somebody that I have the ticket all is showing me is just a receipt as different. I’m used to buying a ticket and it gives me the option to save it on my phone. They didn’t give me the option to save it on my phone so I just have a receipt from a third-party. It’s gonna be difficult.
Reply from BenefitHub2026-08-02
Firstly, we would like to sincerely apologize for the experience you've had.
As you'll see from our Trustpilot rating of 4.7, we take great pride in providing excellent service and customer support.
It's clear that something hasn't gone as expected in this instance, and we take matters like this very seriously. We would really appreciate if you could share some additional details, as your review doesn't include enough and specific information for us to investigate the issue thoroughly.
Could you please send us the following details to [email protected]?
Full Name:
Email Address registered with BenefitHub:
Voucher name:
Date of purchase:
Value of the voucher:
We are very keen to resolve this as quickly as possible. Once we receive the information above, we'll begin investigating immediately and work with the service provider to resolve the issue without any delay.
With a huge appreciation, I would want to give Yessenia 10 stars if it allows for such a great experience working with her for the past three days in getting quotes for my multiple auto insurance and home insurance, and got it done before my previous policy ended. Thanks a million!
Amy was very helpful, knowledgeable and her personality is amazing! Excellent customer service and communication!💯
I'm happy with the deal they got me👍
So the popcorn I ordered and paid for I couldn’t even use (wasted $$) because it was Regal and my tickets were AMC!
You shouldn’t have it right there with two different theaters! Such a rip off! Can I please get those popcorns refunded?? No regal close enough to me.
Thank you
Tami Friar 423-838-2706
Reply from BenefitHub2026-08-02
Firstly, we would like to sincerely apologize for the experience you've had.
As you'll see from our Trustpilot rating of 4.7, we take great pride in providing excellent service and customer support.
It's clear that something hasn't gone as expected in this instance, and we take matters like this very seriously. We tried calling you on the number you shared and reached the voicemail, we have sent you an email requesting some details for us to investigate the issue thoroughly.
We are very keen to resolve this as quickly as possible. Once we receive the information, we'll begin investigating immediately and work with the service provider to resolve the issue without any delay.
Wonderful customer service and experience. Nicci was extremely friendly and very invested in personally helping me with getting the best insurance deal for me. Nicci went above and beyond in searching many quotes and getting me the best deal. She saved me thousands of dollars!
I am delighted to have worked with Nicci; I would unhesitatingly recommend your services to my friends and family. Thanks to your professionalism, attentiveness, and patience, everything went smoothly. You answered all my questions and made the process simple and stress-free.
Alisha was so nice and helpful I appreciate her great Customer Service. I would definitely recommend her to anyone. Thank you for your assistance you made my day 😀
Bhavini was very kind & efficient. She ensured I was able to access my account. She offered additional assistance with updating
my username/email & password
Brian O'Brein was a great help to save me money on my car insurance. He has taken care of me the last couple of renewals and made the transition effortless for me. Customer service 10/10.
Reply from BenefitHub2026-08-04
Wonderful to hear, Tanisha! Thank you for taking the time to share your experience.
Maya Smith was the absolute best. Her kindness and patience made the process so easy. She helped me find the best solution for my family, and I am so grateful for her professionalism.
Reply from BenefitHub2026-08-04
Thank you so much for sharing your feedback, Jason. We'll be sure to pass it along to Maya.
Avrill was amazing. She took so much time to save me money and keep the same coverage I have
Provided options and completed everything in 1 call. Could not for a better experience!
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