Brian Grey was fantastic
Brian Grey is always very friendly and made changing insurances extremely easy. Got me some quite significant discounts and was very fast to respond to emails.
About BenefitHub
Data updated- Website
- www.benefithub.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 100% (9/9)
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About this business
BenefitHub is the leading cloud-based marketplace and platform for discounts & perks and is fully customisable to meet the unique needs of organisations. Trusted by five of the top ten largest employers in the US, BenefitHub is deployed across more than 15,000 client organisations globally, serving over 14 million members. Through BenefitHub, members gain exclusive access to a diverse range of discounts, benefits, and perks, including millions of discounted event tickets, local deals and restaurant offerings. The marketplace includes over 300,000 vendor partnerships who enjoy privileged access to, and who connect with, our exclusive network of millions of engaged members.
Written by the business, not verified by us.Is BenefitHub legit?
BenefitHub (www.benefithub.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff members for providing exceptional assistance and making the entire insurance quote process completely effortless and smooth. Many consumers deeply appreciate the professional guidance they receive, which consistently helps them secure significant financial savings on their monthly policies without any stress. However, some people mentioned experiencing frustrating communication issues, noting that customer support representatives were unresponsive or completely unhelpful when resolving technical account problems. A few other people also felt that certain service procedures took far too long, while others encountered unexpected extra charges related to their bookings.
Auto-generated from all reviews of this business. For reference only.What people say
Thank you for the savings my monthly…
Thank you for the savings my monthly savings about $200 a month thank you
Ben Feliciano was so helpful in finding…
Ben Feliciano was so helpful in finding me my best rate I could not be more happy with the results. I will be calling him again in a year and sharing his info with my colleagues!
Great benefits
Gayathri Devi had been a great help with my experienced in benefithub. Thank you! Great benefits with varied selection of retailers.
Easy and quick
Mr. Feliciano was great! He made it very easy to get the insurance I wanted quickly and easily. Thank you!
Great support from Nicci Lipsey on Auto…
Great support from Nicci Lipsey on Auto Insurance quote and signing process. Super fast and supporting on finding the best/cheaper alternative.
Very helpful
Very helpful, efficient and knowledgable.
The tickets don’t arrive promptly when…
The tickets don’t arrive promptly when you need them, either on the same day or the next day after purchase. I purchased tickets yesterday and needed them today at 12 p.m., but they haven’t arrived yet. This is causing delays and problems for the people involved in the trip. I sent an email to follow up, but I haven’t received a reply.
Reply from BenefitHub2026-07-27
We’re very sorry to hear about your bad experience. We request you to share more information on the issue so that we can investigate further, as your post doesn’t mention which supplier was involved. We’d really like the opportunity to look into this and support you. Please send the below details to [email protected]. Full Name: Email Address: Supplier name: Issue Summary:
Lana Lindow, “The Hidden Angel”😇
Lana Lindow in the Benefit Hub is an absolute jewel! She is one of the most patient and kindest people I have ever met in life. She handles the matter very professionally and courteously while being completely thorough with obtaining the information necessary to help the employee she is assistant Lana is a blessed addition to your company, and everyone in the world needs to know how AMAZING she is! When I called her with my auto insurance problems, she immediately took out time to listen to everything I was going through and did not stop until she ensure that I had my vehicle covered at an affordable price and that I understood exactly what I was getting. Lana should be recognized for her excellent customer service and ensuring customers actually get great value for their money.The only reason this review is a five star is because there were not 10 stars available!!!!! Signed, Kizzie S😊
Agent was very helpful and assisted in…
Agent was very helpful and assisted in saving us $2,280/year in auto insurance!
Eric was amazing helpful and guided me…
Eric was amazing helpful and guided me through all the options to select the best insurance for me.
Fernando somehow makes auto insurance fun!
Fernando is incredibly knowledgeable, helpful and sincere. I really thought this was going to be a painful process, but we somehow laughed the whole time?? And I got exactly what I needed in a policy! I'm really happy I switched insurance through this platform.
I have never had too wait so long for…
I have never had too wait so long for my tickets. This is a joke.
Reply from BenefitHub2026-07-26
We’re very sorry to hear about your bad experience. We request you to share more information on the issue so that we can investigate further, as your post doesn’t mention which supplier was involved. We’d really like the opportunity to look into this and support you. Please send the below details to [email protected]. Full Name: Email Address: Supplier name: Date of purchase: Value of the tickets: Issue Summary:
when I called no one called me back
when I called no one called me back. E mail work better. when you register did not understand why you year of birth is 2013. that was the reason I was having a problem. confusing
Reply from BenefitHub2026-07-27
We’re very sorry to hear about your experience. We have sent you an email requesting additional information so that we can investigate the issue further. Please respond to our email with the requested details, and our team will do its best to assist you as soon as possible. We’d really like the opportunity to look into this and support you. Thank you for your patience, and we look forward to hearing from you.
Movie Tickets
Great experience ordering my tickets online. It was simple and convenient! Will order tickets again in the future.
Nicci is fantastic professional and great human being
Nicci is fantastic. I have used her for about a year and in that time have dealt with my teenager wrecking a car, moving and adding multiple cars to the policy. The one thing that is the same each time is that I can count on Nicci. She is Responsive and on top of it and I leave each interaction comfortable that things are handled and happy with my insurance. She has all my policies including auto and renters. It’s an added bonus that she’s is a pleasure to talk to and seems to be a genuinely great human being. 10/10 definitely recommend
Refreshing to interact with an Agent…
Refreshing to interact with an Agent who was engaging, experienced and patient. Brain attended to our needs and questions timely and efficiently. THANKS
Great customer service
Fernando was responsive and helpful. The process to obtain insurance quotes for a new car was quick and smooth.
Speedy & quality service
Eric Lugo was very professional and…
Eric Lugo was very professional and answered all my questions
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