Bluehost

Very slow support have zero knowledge…

Very slow support have zero knowledge about issues and always down the ssl on websites when you connect the support wait for 10 minutes to answers and also remove the options of autossl from cpanel

Good service

Good Customer support

Good Customer support, Fast and stable hosting

I needed to downgrade my hosting…

I needed to downgrade my hosting services as I no longer do website development and no longer need a professional account. The Bluehost representative was extremely helpful and got my new account set up and migrated in only a few minutes. It was an extremely easy and pleasant experience.

Extremely helpful

Extremely helpful, short wait period, clear instructions.

Typical blame the users network and browser

Your tech rep was a little too quick to blame my local network and browser cache as the source of the problem when it was obviously a server-side issue. I held my ground, and he reinstalled the SSL certificate, which resolved the problem.

the support sucks

the support sucks, no solution, slow attention YOUR HINDI SUPPORT DON'T WORK IS WORST THAT YOU AI ASSITANT. 8 day without solution, waiting. for nothing. AVOID BLUEHOST

Difficult to understand the person

Difficult to understand the person. Slow process. You should hire people who can speak fluent English. Very frustrating. And the noise in the background made the conversation difficult. People calling from the USA should be routed to people who can speak English.

They shut down my business website…

They shut down my business website without a single warning, and it is still down. I went to my site one morning and found a suspension page where my store used to be. No email, no alert, no phone call. Nothing beforehand. After an hour on the phone, I was told a card payment had failed back in February. Six months earlier. Here is the part I cannot get past: in my own account on their website, that charge shows as successful. The invoice is right there, marked paid. So their own system tells me one thing while their support team tells me another, and my site is the one paying for the difference. UPDATE: I want to correct one thing. I did receive a final notice email about a failed payment. My original review said I received nothing, and that was wrong. What I stand by: when I logged in to act on that notice, my account showed nothing pending, no balance due, and no way to resubmit payment. Every invoice displayed as payment completed. Bluehost has escalated the case and has restored my content.

Shreyas was fabulous

Shreyas was fabulous. I love Bluehost!

Bluehost is no longer Bluehost! Welcome to "Newfold"

Bluehost is no longer Bluehost, that's the first thing you should know. Bluehost once was an excellent ISP and web hosting provider, but an international conglomerate name "Endurance International Group" (also known as "Newfold Digital") bought Bluehost and have transformed it into a mediocre (at best) web host solution... I speak from experience with both Bluehost and now its overlord "Endurance International Group." The erstwhile company once known as Bluehost was a reputable organization with great technical support. I was a happy customer of theirs for over 20 years, and my work on the web went smoothly with their services. Enter "Newfold Digital" and it's a whole new experience (or lack thereof). Sure, they pretend to be Bluehost, but their support is nowhere near the quality of the company they bought, and I have experience countless problems with my service since they took over the company... Apparently Newfold provides off-shored operations that are profit-driven and they don't seem to care for their millions of customers they "inherited" from their buy out acquisition. As mentioned above, I have been a Bluehost customer for over 20 years but ever since "Endurance International Group / Newfold" took over, I have had server outages, bot attacks, and missing content from my sites, and other inexplicable problems that are still unresolved after months of trying to resolves matters... Whenever I reach out for support, I am first given "level 1" responders who are gatekeepers and who obviously do not understand the issues. To get real support you have to pay them a $150 surcharge to your already expensive hosting charges -- but even then their competence is limited and the outcomes have been invariably frustrating. All this forebodes trouble for both Endurance International Group and their subsidiary Newfold Digital. They obviously do not know what they are doing and eventually the whole world will know they are no opportunists who are business only to make a buck. I miss the old days....

Bluehost fixed my WP scheduling issue

I started with Bluehost AI, which determined I needed a live person to resolve my issue of posts not going live as scheduled.

Be very careful with Bluehost's new…

Be very careful with Bluehost's new renewal policies. After years of maintaining a Hosting Plus plan, we were unpleasantly surprised to find they've decided to dismantle their services without prior or transparent notice. Upon renewing our hosting, they blocked the use of traditional business email (cPanel/Webmail), demanding an additional payment of $107.88 per year under the pretext of a new "tiered structure" (cPanel Email Premium). In practice, if you don't pay this new mandatory fee, your emails simply stop working. Critical points to consider before signing up or renewing with Bluehost: They removed the traditional email service included in the plan and made it a separate, mandatory paid product. There was no clear notification that would have allowed us to make decisions in advance; the payment requirement appears only at the time of hosting renewal. Live support is limited to repeating pre-written scripts, ignoring direct questions about free accounts, and offering "50% off as a courtesy" "as a gesture of goodwill"—a temporary fix to cover up an abusive and unjustified charge. It's unacceptable that they treat their loyal, recurring customers this way. Paying over $100 for email on shared hosting with features that competitors offer built-in is absurd. It's definitely time to migrate all our services to ethical and transparent providers... I just hope they don't try to charge me extra for leaving too. I don't recommend Bluehost under any circumstances; stay as far away as possible. In my opinion, their new model is a SCAM.

Make Sure your auto-review button is turned OFF after the iniital design Pro trial ends. There is NO refund or credit

Nov2025 I was given a 3 month trial for Design Pro. It was a trial and person who sold me the trial did not take off the auto renew, which is what I did not sign up for. As a result I was charged $165.00 monthy from Nov 2025 to August 2026. I contacted the design pro team and was told that since I paid the $165.00 I can not get the refund for the entire time (Nov 2025-Aug 2026; $1,650). I never used the design pro for the 10 months I was charged for.

Professional Support

The support agents I interacted with understood my issue and were patient as there were things I needed to fix on my end before they could fully resolve the issue. They were clear about their requirements, which helped make it smoother. They were professional at all times, and it was good working with them. It took almost a day to resolve the entire issue, but the handoff was excellent, and I never had to repeat myself.

I've spent the last decade building…

I've spent the last decade building websites and hosting them on Bluehost with all the bells and whistles. I had my account set on an annual plan with auto-renewal. At some point, I got a new debit card and forgot to update the payment method in my account (my bad). But tell me why these folks deleted all my websites that cost thousands of dollars to build, and they weren't recoverable. THEN, when I tried to retrieve my domain, they held it hostage and are trying to charge me $100 to release it. I can't believe this! I'm devastated!

Good hosting company, extra effort setting up

I was excited to migrate from my previous hosting company to Bluehost. A bit more expensive to migrate my site and email than I expected, but yearly hosting plan was reasonable. I knocked of 2-stars because it took 4 days and 2-hours on Chat to finally get my site up and running. The Chat representative Prathamesh was very helpful and understood my needs to finally get my sit moved over. So far the site is faster and more stable that my name.com hosting company and like the Bluehost site and cPanel.

Peach was very patient and helpful in…

Peach was very patient and helpful in getting my website email to show up on my new phone.

Our MX records changed for the second…

Our MX records changed for the second time in 2 years for no reason due to a "syncing issue" at Bluehost. Beyond lame... but they always have been.

The Bluehost representative was very…

The Bluehost representative was very helpful and understanding and help me immensely. Thank you very much. D.W. mcDonald