Bluehost

Holds your files hostage

Been a loyal customer for 15 years and all of a sudden I get a 180% price increase. Was $180 per year, not they are asking for $488. $300 more than prices for new customers!!! Ask to transfer to another plan, they said I must pay for renewal and then manually transfer my files / domains. Unacceptable

Tech support help me solve both of my…

Tech support help me solve both of my problems quick and easy. I have been using them for over 10 years and will not change. Wish they were cheaper but the other hosting companies are around the same price and not providing the service as Bluehost.

Fixed quickly

Fixed quickly! The representative was polite, thorough, and he quickly fixed my issue.

Great support resolved my issue.

Suheb was very helpful

Suheb was very helpful, knowledgeable, and above all patient

Very responsive customer care service

Great customer support experience

I had to call support to get help with an email issue. Thankfully I was sble to pretty easily bypass the AI and get to a live person. She made getting the problem resolved so easy. She quickly understood what the issue was and got it taken care of. I was so happy there was no push back, hold ups or complications to getting my issue resolved. It was a pleasent experience and gave me added faith and confidence in using bluehost as a platform.

Setting up the Hermes agent on a VPS is…

Setting up the Hermes agent on a VPS is extremely difficult. There is a complete lack of documentation and no tutorials available, especially for Bluehost users. To make matters worse, their refund policy is incredibly rigid: I cancelled my monthly subscription on the exact same day I purchased it, yet I was still denied a refund. Very disappointing experience.

Bluehost was very responsive

Bluehost was very responsive, professional, courteous, and solved my website very fast.

I have been using bluhost for years

I have been using bluhost for years. their customer support is awsome .

Customer Service Props

I've been with Bluehost since before it was Bluehost (16 years). And their customer service has consistently been excellent. This most recent time I've had to contact them, Maddie knew exactly what to do and did it while I waited on the phone. Amazing!

Superb Customer Service

I am grateful for their excellent customer service.

Consistent five-star performance

I've had multiple opportunities (over the years) to work with Bluehost professionals migrating servers, resolving DNS issues, and helping to keep my site running well. Every single one of my experiences has been positive. The support staff is knowledgeable, courteous, professional, and helpful.

helpful client service

Avoid Bluehost: Unexpected Charges and No Support

I registered a domain with Bluehost in August. Several months later, I was unexpectedly charged for "CodeGuard Basic" at the end of December, a service I did not order and which was also charged outside of the regular payment cycle. I contacted Bluehost at the beginning of January and again in May, via both email and live chat, but none of my messages were ever answered, and the billing issue was never resolved. Only in next August, while requesting the deletion of my account and personal data, was I finally able to speak with support via live chat and close my account, but I never received a refund for the incorrect charge. I also found that many Bluehost reviews describe unexpected charges, auto-renewals, refund issues, and poor customer support, which matched my own experience and suggest a deeper pattern within this company. I DO NOT recommend Bluehost under any circumstances.

Aniruddha diagnosed the issue and fixed the permalinks quickly.

Aniruddha was very responsive and fixed my critical issue quickly.

Scammers

Happy for a long time, then website slow, they told me I had to buy services for a 1 year subscription, then when my website broke a month later and told me that it was the services I purchased and that I couldn't get my money back. Come to find out this is a common experience

Wow my tech support rep was totally…

Wow my tech support rep was totally awsome and fixed all my errors and helped me set things up in one shot!!!!

simply outstanding support

simply outstanding support, he was honest, upfront, and helpful, unlike others, who had zero knowledge. he deserves the best of best reward.

Bluehost markets a solution to a problem I am about to have

Bluehost sent marketing out for 50% off website security packages. I never needed website security for all the years I've used Bluehost as a service provider (over a decade) so I ignored the offer. Well shortly after the sale ran out on 7/31/26, my website ironically gets embedded with malware that "only Bluehost can remove" (I cannot even hire someone else to remove the malware). Then I have to pay for Bluehost software developers to remove the malware PLUS sign up for the yearly security package at FULL PRICE. Considering the circumstances, I think I should qualify for the 50% off but Bluehost Sales said NO. This whole situation doesn't sit well with me.