Diamond earrings
Ordered a pair of diamond earrings. They look amazing. Slight problems: (1) delivery date moved back twice, eventually delivered about 1 week later than originally estimated, (2) I accepted an offer from Blue Nile on my American Express Platinum card. In spite of meeting all requirements (as per AmEx agent), I have not received the credit from Blue Nile in the 5 weeks since placing the order. On March 26 Blue Nile replied to my review and stated that someone from Customer Service would contact me regarding my issue. No contact has been made as of today. Update: April 8, still no contact by Customer Service, I I finally received the value of the Blue Nile offer through my AmEx Platinum card. Better late than never.
Hi Haris! Thank you for your patience while we ensured your earrings looked amazing! We are so glad you love them, and our customer care team will follow up with you to offer further assistance.