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Education & Training

BookRenter

Claimed

200 reviews

4.3200 reviews
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About BookRenter

Data updated
Website
www.bookrenter.com
Category
Education & Training
Location
United States
Status
Unclaimed
Replies to negative
35% (9/26)
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About this business

Save BIG with textbook rentals at BookRenter. Why buy? Textbook rental makes cents. With next day delivery, free return shipping & 5 rental periods, BookRenter is the Best Way to Rent Textbooks

Is BookRenter legit?

BookRenter (www.bookrenter.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Education & Training and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 35% of negative reviews. Last updated 2026-08-11.

What people say

Overcharged and refuse to refund

I purchased expedited 2-day shipping and it was sent regularly (received it an entire week later). When I contacted the customer service to request a refund they refused giving a million and one bogus excuses as to why the book came so late. When I told them their customer service was awful/wouldn't be back I was told "my opinion is respected". UNREAL. BEWARE!

Reply from BookRenter2016-07-19

We apologize for the confusion. The shipping methods listed on our website (https://www.bookrenter.com/shipping) are as follows: Standard Shipping takes up to 9 business days (3-7 business days + 2 business days processing) Express Shipping takes up to 4 business days (1-2 business days + 2 business days processing) Express Plus Shipping takes up to 3 business days (1 business day + 2 business days processing) Orders placed Monday-Friday before 10 a.m. Pacific Time have the current and next business day to process and ship. Orders placed after 10 a.m. Pacific Time will process and ship over the next two business days. Our published shipping timeframes are good faith estimates only based on our standard shipping methods. Although we desire to meet our published timelines, we can’t guarantee what day/date you will actually receive your order. If you need further assistance, please give us a call at 877-642-9313 or send us an email: https://bookrenter.zendesk.com/hc/en-us/requests/new Regards, BookRenter Customer Success Team

Great experience again!

Great prices - cheaper than Amazon this time - free shipping but I wish the shipping time was a little faster though. If Amazon has the same item for the same price or very close to the same price I'll choose Amazon Prime for the 2 day shipping!

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