The service man who set us up was very…
The service man who set us up was very friendly and helpful. It was very nice to be able to stay home to transfer our cell service to Boost.
Boost Mobile (www.boostmobile.com) has a 4.2 out of 5 rating on OK.one, based on 211 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The service man who set us up was very friendly and helpful. It was very nice to be able to stay home to transfer our cell service to Boost.
The boost associate , Juan, really helped me figure out what phone I wanted, and how to add a line. I like how he wrote it down on a sheet of paper so I can understand my options with the prices and everything, because I'm a visual learner and sometimes upgrading my cell phone is confusing. He's the best cell phone associate I've ever had. He explained it very well and he was very patient and knowledgeable. He answered all of my questions.
We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.
Customer service and the friendlessness of the personal
The Manager Lyndon, I believe is his name, was wonderful. He offered great support with purchasing a new phone and a reasonable plan! He went above and beyond to provide excellent customer service.
This is not the correct email for Timi. The new customer apparently gave incorrect email information. I called customer service twice to relay the error and was treated rudely. I’m not a customer, nor do I think I will become one since I experienced such awful interactions trying to alert Boost to the mistake. Best wishes on finding Timi — you should call him/her to get the correct email
We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.
Stay away. They take money from your account after you’ve cancelled your service. Be sure to erase all of your payment methods after cancellation. In answer to the below response, I did chat with boost mobile. They said they couldn't help me and couldn't refund me. I tried getting help and I was told no.
We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.
Pretty good company, a free glitched at first but everything seems to have smoothed out. No jacked up bills every month, no hidden fees. Adj’s there are pretty accommodating and helpful. Been with them 6 months roughly, prob will stay for a while.
Thank you Boost for anoth amazing ex[eirence, Sales Girl was very helpful extremely enjoyable experience. i got everything including phone case and glass included in my 110.00 price. wow.. 2 lines and new moto g 26 , glass, case , activation and new line service included. what a deal especially since prices like these are usually only for New Customers only Thank you. always highly recommend boost have been with you since you were Virgin Mobile back in the day!!
Great. I am very pleased with my new tablet. Such a wonderful deal and money saver.
I don't have boost mobile and I keep getting spammed by it. I have unsubscribed several times from the emails, and keep getting spammed. Since I can't reply to Boost's reply, I will just put it here. As much as I would love to say the reply was whole hearted, it is clearly a canned messaged. Because anyone who has tried to use the live chat can't do so without the email and phone number. I have the email cause Nathan doesn't know his own email, however I don't know the phone number as I am NOT Nathan. So... let's just stop the spam @Boost. Thanks.
We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.
Great works always get the best deals there good clean store
The young lady who helped me when way over her job to make sure I got what I wanted and help me by answering all my questions. She was turely a BLESSING to me
This email keeps coming to the wrong address my name is not Carlos and this is not my account please delete this information
We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.
My technician was awesome and swtich over was very easy thank you boost mobile.
I was charged too much for my son's phone to be activated I paid almost 200$ for 2 cases a screen protector and service
We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.
211 reviews matching