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Electronics & Technology

Boost Mobile

211 reviews

4.2211 reviews
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About Boost Mobile

Data updated
Website
www.boostmobile.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
211 reviews
Replies to negative
100% (34/34)
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Is Boost Mobile legit?

Boost Mobile (www.boostmobile.com) has a 4.2 out of 5 rating on OK.one, based on 211 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Debbie Surratt · 2 reviews · Verified · Experienced 2026-07-17 ·

The service man who set us up was very…

The service man who set us up was very friendly and helpful. It was very nice to be able to stay home to transfer our cell service to Boost.

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Leatrice Kay · 3 reviews · Verified · Experienced 2026-07-26 ·

The boost associate

The boost associate , Juan, really helped me figure out what phone I wanted, and how to add a line. I like how he wrote it down on a sheet of paper so I can understand my options with the prices and everything, because I'm a visual learner and sometimes upgrading my cell phone is confusing. He's the best cell phone associate I've ever had. He explained it very well and he was very patient and knowledgeable. He answered all of my questions.

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Sharissa Stanley · 2 reviews · Verified · Experienced 2026-03-14 ·

Didn't get service

Reply from Boost Mobile2026-08-01

We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.

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Patricia Alexander · 4 reviews · Verified · Experienced 2026-07-18 ·

Customer service and the friendlessness…

Customer service and the friendlessness of the personal

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JACQUELINE · 1 review · Verified · Experienced 2026-07-25 ·

The Manager Lyndon

The Manager Lyndon, I believe is his name, was wonderful. He offered great support with purchasing a new phone and a reasonable plan! He went above and beyond to provide excellent customer service.

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Jason · 1 review · Verified · Experienced 2026-07-31 ·

Professional full service

This is not the correct email for Timi

This is not the correct email for Timi. The new customer apparently gave incorrect email information. I called customer service twice to relay the error and was treated rudely. I’m not a customer, nor do I think I will become one since I experienced such awful interactions trying to alert Boost to the mistake. Best wishes on finding Timi — you should call him/her to get the correct email

Reply from Boost Mobile2026-08-01

We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.

Stay away

Stay away. They take money from your account after you’ve cancelled your service. Be sure to erase all of your payment methods after cancellation. In answer to the below response, I did chat with boost mobile. They said they couldn't help me and couldn't refund me. I tried getting help and I was told no.

Reply from Boost Mobile2026-08-01

We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.

Thank you Boost for anoth amazing…

Thank you Boost for anoth amazing ex[eirence, Sales Girl was very helpful extremely enjoyable experience. i got everything including phone case and glass included in my 110.00 price. wow.. 2 lines and new moto g 26 , glass, case , activation and new line service included. what a deal especially since prices like these are usually only for New Customers only Thank you. always highly recommend boost have been with you since you were Virgin Mobile back in the day!!

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TARA · 1 review · Verified · Experienced 2026-07-17 ·

Great

Great. I am very pleased with my new tablet. Such a wonderful deal and money saver.

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JOSHUA · 1 review · Verified · Experienced 2026-07-20 ·

Nik was amazing!

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NOT NATHAN dont know his email · 1 review · Verified · Experienced 2026-07-30 ·

I don't have boost mobile and I keep…

I don't have boost mobile and I keep getting spammed by it. I have unsubscribed several times from the emails, and keep getting spammed. Since I can't reply to Boost's reply, I will just put it here. As much as I would love to say the reply was whole hearted, it is clearly a canned messaged. Because anyone who has tried to use the live chat can't do so without the email and phone number. I have the email cause Nathan doesn't know his own email, however I don't know the phone number as I am NOT Nathan. So... let's just stop the spam @Boost. Thanks.

Reply from Boost Mobile2026-07-31

We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.

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Christopher Young · 1 review · Verified · Experienced 2025-10-20 ·

Dey are a excellent phone company

A
ALEXANDER · 1 review · Verified · Experienced 2026-07-31 ·

Happy with service

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LAURA · 1 review · Verified · Experienced 2026-07-21 ·

Great worker always get the best deals…

Great works always get the best deals there good clean store

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DEANIE · 1 review · Verified · Experienced 2026-07-16 ·

The young lady who helped me when way…

The young lady who helped me when way over her job to make sure I got what I wanted and help me by answering all my questions. She was turely a BLESSING to me

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CARLOS · 1 review · Verified · Experienced 2026-07-31 ·

This email keeps coming to the wrong…

This email keeps coming to the wrong address my name is not Carlos and this is not my account please delete this information

Reply from Boost Mobile2026-07-31

We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.

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DIANE · 1 review · Verified · Experienced 2026-07-17 ·

My technician was awesome and swtich…

My technician was awesome and swtich over was very easy thank you boost mobile.

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customer Courtney · 2 reviews · Verified · Experienced 2026-07-14 ·

I was charged too much for my son's…

I was charged too much for my son's phone to be activated I paid almost 200$ for 2 cases a screen protector and service

Reply from Boost Mobile2026-07-31

We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.