The guy working
The guy working, the counter was great to work with We definitely refer anybody go there And was painless
About Boost Mobile
Data updated- Website
- www.boostmobile.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 211 reviews
- Replies to negative
- 100% (34/34)
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Is Boost Mobile legit?
Boost Mobile (www.boostmobile.com) has a 4.2 out of 5 rating on OK.one, based on 211 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
She was very patient and knowledgeable
She was very knowledgeable and helped me tremendously with the transition. Definitely will refer her to others. I switched from T-Mobile because the signal just wasn’t there and it became so frustrating. Thank you
Boost on Division street in Spokane, Washington State at your store…
My services was very good at your store which was so close where I lived. Too Awesome 👌 👏 👍 The guy was so helpful with me with all the things I had to do of transferring from my Infinity to Boost. The biggest surprise for me was the connection of service that I have. I don't have to go out on my balcony in the winter time cuz my connection was cutting out. What a huge relief for me!! Thanks for my apartment friend telling me about your company!!
My RCS Chat doesn't work
My RCS Chat doesn't work. Its normal connecting
Reply from Boost Mobile2026-08-03
We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.
miserable experience- bought a phone…
miserable experience- bought a phone 170.00 told i couldn't change the number, spam calls constantly. Waited almost a month without using the phone, charged 65.00 for a new number and change service plan, billed 72.00 for a month of service on the old account the day before the phone was stolen and the lady at boost said I was burnt . Pretty grim customer service. I went somewhere else for replacement phone and service
Reply from Boost Mobile2026-08-03
We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.
Andrea (the Mgr) attended me right…
Andrea (the Mgr) attended me right away. She was well versed in the equipment I needed. She suggested different pieces of equipment such as Bluetooth, screen protector, a case, protection for the phone, guarantee. A complete package and not once did I felt pressured. Very knowledgeable and easy to talk to. I would recommend her anytime.
Great service
Service was great. Friendly staff Knowledgable. Good pricing. Selection of phones a bit limited
Happy eyes 😍😍😍
Excellent service
He was most helpfull and quick to…
He was most helpfull and quick to answer my questions. If I had known it was this easy. I would have switched carriers long ago.
Gia was the best
Gia was the best! Very knowledgeable
Monica at the Versailles Boost is a…
Monica at the Versailles Boost is a "gem" Don't like that i have to pay taxes separately on the plans now. That makes you just like the others And it also makes your $25 forever statement untrue.
Smooth transaction.
Fast and professional
50/50
My experience in the store with the representative was great he was 100% positive he was helpful he transferred as much over for me making it a lot easier. My only complaint and problem is I came back to boost Mobile because I thought the internet the quality of it had gotten better and I'm finding myself having some of the same issues I had before I left 6 years ago to go back to you at cellular which is when I'm at my RV site I'm not getting clear calls I'm not getting clear reception to go out to make phone calls it's stating that I'm not having Internet sometimes when I'm on the phone with people it's making noise and they going in and out where I can't get clear reception so I'm in between now if I'm going to stay with boost Mobile
The service is working fine specially in my classroom that doesn’t have a window
The service is working fine
I was given a free phone and normally…
I was given a free phone and normally these free phone always have some issue with them being why, they're free. I had this experience in the past with free phones. And, the phone text messages are coming in late or text messages are coming in out of order even though they weren't sent by the sender at that time
Reply from Boost Mobile2026-08-03
We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.
The person that help me was great
The person that help me was great . I don't understand why my bill is more than what they keep showing on TV. They keep showing 15 dollars for ever.Please tell me why.
They took the time to give me what I…
They took the time to give me what I needed
Switching to Boost Mobile
Had to switch from Carolina West Wireless since Verizon bought them out. Family members said go to Next Step Wireless and Mr. Lane Rector was such an important part he has a wealth of information glad I went and so far glad I chose Boost