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Electronics & Technology

Boost Mobile

211 reviews

4.2211 reviews
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About Boost Mobile

Data updated
Website
www.boostmobile.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
211 reviews
Replies to negative
100% (34/34)
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Is Boost Mobile legit?

Boost Mobile (www.boostmobile.com) has a 4.2 out of 5 rating on OK.one, based on 211 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

Bought a phone from boost now I have to…

Bought a phone from boost now I have to go 30 Min away to go to an Apple Store bc of the phone, so my teen son still has no phone

Reply from Boost Mobile2026-08-03

We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.

Great service , helpful representative, wonderful price

The guy at the boost mobile store was super helpful and friendly he made sure I got the best deal by adding a line to my plan for my daughter phone super happy with the price and the service will be bringing my other daughter to change her phone plan

I never signed up

I never signed up, someone used my email address and now I'm being bombarded with spam! Maybe they'll see this and take action!!!

Reply from Boost Mobile2026-08-03

We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.

I had charges I didn’t agree too

I had charges I didn’t agree too. Poor business model that’s for sure. Still waiting on my refund. I am making BBB report if I don’t get my money back

Reply from Boost Mobile2026-08-03

We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.

Was supposed to be on a 10 dollar 1st…

Was supposed to be on a 10 dollar 1st month and 25 after but ended up spending 120.00 for two lines

Reply from Boost Mobile2026-08-03

We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.

Nice upgrade for your phones

The woman who worked at the store was very helpful and nice. She really represents the company in a great manner. We both are happy with our new phones. The service seems to be reliable and these phones have alot faster response time. The monthly fee is about the same we were paying with Cricket. We have better phones and added features. We both would recommend this company to others.