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Electronics & Technology

Boost Mobile

211 reviews

4.2211 reviews
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About Boost Mobile

Data updated
Website
www.boostmobile.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
211 reviews
Replies to negative
100% (34/34)
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Is Boost Mobile legit?

Boost Mobile (www.boostmobile.com) has a 4.2 out of 5 rating on OK.one, based on 211 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Gary A · 7 reviews · Verified · Experienced 2026-08-06 ·

Boost has been the best phone Service…

Boost has been the best phone service I’ve ever had. Even tho there are places there’s no service, but it Great otherwise. I’ve enjoyed the service for some time now. Keep doing the great job you’re doing.

L
Lawrence NORMAN · 2 reviews · Verified · Experienced 2026-05-31 ·

Feedback

Your rate for unlimited everything is the best rate I have seen from any carrier.

K
KIRRA · 2 reviews · Verified · Experienced 2026-08-07 ·

Kirra

Kirra, John, & Alex are amazing in WoodRiver, IL.

A
Anonymous · 5 reviews · Verified · Experienced 2026-08-01 ·

Good customer service

Good customer service. Always accurate

B
Borhan Ali · 2 reviews · Verified · Experienced 2026-08-03 ·

The service was excellent

The service was excellent, and the staff were very knowledgeable about their work.

R
Rene Gonzalez · 4 reviews · Verified · Experienced 2026-01-05 ·

Boost Mobile

Boost Mobile! You Rock! Great Personal 💻 ATTENDING Great 🤜📱🤛 SERVICES 📱⭐⭐⭐⭐⭐📱

S
SAMUEL · 1 review · Verified · Experienced 2026-03-10 ·

Didn't accept my debit card

Reply from Boost Mobile2026-08-06

We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.

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Corey Knauss · 3 reviews · Verified · Experienced 2026-03-29 ·

They have good services that allow me to have continuous service without any interruptions.

They allow me to change my due date so that I can pay my bill when I am able even though I have time that I can't pay it on time.

C
Cindy · 2 reviews · Verified · Experienced 2026-02-22 ·

Love it

Love it , Love it , love it. Calls don't drop. I always have service, unlike the company I switched to. Great customer service.

B
BILLY · 1 review · Verified · Experienced 2026-07-23 ·

I hope I never have to walk in a Boost…

I hope I never have to walk in a Boost mobile store again, they screwed up my porting out of my validation phone number for many things. I lost the number completely and I paid $74.52 for this privilege. The charge was for service setup, Sim card and first month's payment, none of which worked , I never got service, had to get a new phone , new service from another Boost store and later I found a transaction pending for the original charge. It was a Sunday when I noticed it and could not stop it, my financial institution is looking into the charge . I'm not holding my breath. I spent hours on the phone for eight days and finally I have to cancel that service which I never received. THINK TWICE ABOUT USING THEIR SERVICE. They never offered me a refund !

Reply from Boost Mobile2026-08-06

We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.

T
Taunya S Price · 4 reviews · Verified · Experienced 2026-08-06 ·

Long time customer.. would definitely recommend

I've been with these guys for years I've never had a problem always get my upgrades great prices prepay auto pay great customer service easy mobile app all the above

T
THEODORE · 1 review · Verified · Experienced 2026-07-17 ·

They were very helpful not trying to…

They were very helpful not trying to sell me something I didn't need getting me the best phone for my line of work at the best price

S
Senata Waters · 4 reviews · Verified · Experienced 2026-03-30 ·

I didn't sign a contract yet

I didn't sign a contract yet, they are holding my phones hostage. When you leave a service you should be able to transfer to any company of your choice without any problems or inconveniences. I can't even use my primary phone's Hotspot since Boost phone service. I have been with Boost off and on since 2005.

Reply from Boost Mobile2026-08-06

We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.

J
JERRY · 1 review · Verified · Experienced 2026-07-17 ·

Soon as I came in I was greeted and…

Soon as I came in I was greeted and plans were run down to me and I was all set up within 45 minutes.

A
ADRIANA · 1 review · Verified · Experienced 2026-08-03 ·

The service is very good

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ROBBIE · 1 review · Verified · Experienced 2026-07-21 ·

Customer service was great and…

Customer service was great and processing was excellent

T
TENA · 1 review · Verified · Experienced 2026-07-24 ·

The friendly and helpful nature of your…

The friendly and helpful nature of your phone tech/sales clerk.

L
Luz-Marie · 1 review · Verified · Experienced 2026-08-05 ·

Tech illiterate ,Jason was extremely…

Tech illiterate ,Jason was extremely perceptive to my needs,basically need phone for basic needs,like staying off the grid..THANK U..

C
Cliff Kohr · 2 reviews · Experienced 2026-08-05 ·

Switch using an eSim

Tried to switch to boost mobile using an eSim. When using there website it said my phone was compatible, but it never said it wasn't compatible with an eSim. I signed up, they took my money. When I went to activate using the app as they instructed, the app kept telling me my iccid number was wrong. I called and they told me my phone is not available on there service to use an eSim. I went to another carrier and signed up with them using an eSim with no issues. I called boost mobile back to cancel my order and was told I have to wait three days to do so. The other company I signed up with did not take my money until I activated my phone, but boost mobile has already taken it and I can't even attempt to get it back for 3 days. If this is how they operate, I say stay away, far away.

Reply from Boost Mobile2026-08-05

We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.

J
JERRY · 1 review · Verified · Experienced 2026-08-03 ·

Just terrible was told by 3 different…

Just terrible was told by 3 different people different things

Reply from Boost Mobile2026-08-04

We are so sorry to hear that. This is not the experience we want you to have when using our service, and we apologize for any inconvenience you may have had. Since we are unable to provide direct support here, please contact us through live chat at boostmobile.com, or through any of our social media channels. We appreciate your understanding and look forward to resolving any concerns you may have.