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Shopping & Fashion

Boston Proper

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100 reviews

3.9100 reviews
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About Boston Proper

Data updated
Website
www.bostonproper.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
43 reviews
Replies to negative
0% (0/24)
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About this business

Women's Fashion Apparel, Shoes & Accessories

Is Boston Proper legit?

Boston Proper (www.bostonproper.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the beautiful style, premium fabrics, and overall excellent quality of the apparel. Many consumers also mention that the garments fit well, look wonderful, and arrive very quickly. Shoppers appreciate the trendy designs and find it easy to place orders through the online platform. However, some reviewers were not happy with unexpected fees charged when trying to return items. Some people also noted frustrating problems with defective merchandise, such as broken zippers or fabrics coming apart prematurely. Additionally, a few buyers experienced inconvenient delivery delays or issues regarding backordered items.

Auto-generated from all reviews of this business. For reference only.

What people say

Have Not Received my First Time Order!

I placed an order (first time ordering) on 7/30/2025. I received my order confirmation via email and estimated arrive date of August 2, 2025. I have not received my order, nor have I heard from Boston Proper concerning any delays. When I used the tracking number it shows deliver of August 2, 2025, however it shows “undelivered”. I have reached out via email and hope to hear from them soon and hopefully they will respond with a solution.

The customer service lady today was…perfect and excellent.

The customer service lady today was very helpful indeed and understood completely what my concerns were. She did a fantastic job and also upsold me for a dress I have been thinking about… my order # 1993805 ; And In these tough economic times the code FINALE enabled me to purchase it today . Thank you for the excellent customer service. Natalie in Florida

Love Boston Proper Selection and Quality

I like shopping at Boston Proper, they have a great selection of merchandise. Their products have gotten better over the past few years with quality. I find most of the prices fair with today’s market. There are some full priced that are a little high. Sales are always good. Quick shipping too.

A Boston Proper look works every time at every event

I mean, come on… Who doesn't love Boston Proper? Wherever I go when I'm wearing anything from Boston Proper I'm not only complimented, but often asked where I have purchased such a fine looking outfit of quality. Never disappoints! Five stars!⭐️⭐️⭐️⭐️⭐️

So far, so good. Ask me after I receive my merchandise!

I would like to be asked to take survey after merchandise arrives. I see ads for Boston Proper regularly and I love the clothes I see. This is first time placing order and I had question for customer service. I did not get agent's name but she really was super nice and helpful. Just waiting to see if the clothes look as nice in real life as they do in pictures!

BP always has great sales

BP always has great sales! I was trying to cross-compare with some other websites, but BP beat all the other prices. I'm glad they have items you can handwash as I ordered a top with hardware that will go great with a couple of skirts I already have for a special occasion. I found something with a knee length hem line too, so I could wear it to work with a nice jacket. I'm so glad I opened my email today from BP!

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