Excellent
Good experience
Reply from CheapOair.com2026-07-21
Thank you for your feedback! We're happy to hear you had a good experience and look forward to assisting with your future travel needs.
About CheapOair.com
Data updated- Website
- www.cheapoair.com
- Category
- Travel & Vacation
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 203 reviews
- Replies to negative
- 98% (50/51)
Do you own CheapOair.com? Claim this profile for free and start replying to reviews.
Is CheapOair.com legit?
CheapOair.com (www.cheapoair.com) has a 3.8 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
What people say
Scam fee
Scam fee! I made a booking online and then received a call from a man named Tony who kept trying to talk me into an upgrade I had told him 4 times I did not want to upgrade at all, and he kept talking even after I said I had to go, so I hung up, then I see the charge on my card when I called customer service they transferred me to billing who then hung up on me before doing anything to help me, when I called back again same thing, this is feeling very much like a scam!
Reply from CheapOair.com2026-07-21
Unable to validate reservation for review. Our billing team can be reached directly at 212-478-0335 or email [email protected] for assistance.
Very Straight Forward easy and well…
Very Straight Forward easy and well worth it.
Reply from CheapOair.com2026-07-21
We are so pleased to hear that you found our service straightforward and well worth it. Your positive feedback is greatly appreciated!
Madical
Good customer service
Reply from CheapOair.com2026-07-21
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
The service was good
Reply from CheapOair.com2026-07-21
We appreciate your feedback and are glad to hear that you had a good experience with our service. Thank you for sharing your positive comments.
Very nice person
Reply from CheapOair.com2026-07-21
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
My name is Sharon
My name is Sharon. This is my first time booking flight to go out of town, but customer representative was very very very nice. Customer server was excellent. I really appreciate her patient with me and I would like to say thank you so much to her.
Reply from CheapOair.com2026-07-21
We are so glad to hear about your positive first-time booking experience! It's wonderful to know that our representative provided excellent service and demonstrated such patience. We truly appreciate you sharing your kind words.
was transferred too many times to…
was transferred too many times to another department/expert and didn't really get a satisfactory answer at the end
Reply from CheapOair.com2026-07-20
We’re very sorry to hear about your interaction with our support team. That’s not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at [email protected] to include your booking number so we can look into this and follow up properly. We value your input and are always striving to improve.
Easy and quick
Very easy and quick
Reply from CheapOair.com2026-07-21
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our service to be both easy and quick.
Online Chat is time consuming
Chatting with an online agent is difficulat and takes too much time to resolve an issue
Reply from CheapOair.com2026-07-20
Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet your expectations — that’s never what we aim for. If you're open to it, please contact us at [email protected] along with your booking number so we can better understand what happened and work on a solution. We value your input and are always striving to improve.
First I have received that my flight…
First I have received that my flight got cancelled, which is because of the KLM airlines. However, the agent booked a re- routing ticket but the agent didn’t mention that there is layover of 18 hours in London and I accepted it. Now, no clue how the company would handle my compensation of travel during this trip.
Reply from CheapOair.com2026-07-20
Please contact Cheapoair for assistance. There may not have been another flight option for KLM airlines to your final destination. Please reach our support team at 646-738-4820 or chat with an agent here: cheapoair.com/customersupport so that we can look into your concerns.
his service was amazing
his service was amazing. he is so smart.
Reply from CheapOair.com2026-07-20
We appreciate your wonderful feedback! We are so glad to hear that our service was amazing and that you found our team to be smart and helpful.
This is a scam
This is a scam, the worst. Give you a flight you think is the dates you ask for . Dates different and you can't cancel and credit can only be used by them. Then over charge you for the flight you actually needed....smh.....run....don't do it to yourself....spread the word
Reply from CheapOair.com2026-07-20
Unable to validate reservation for review. Sounds as though you purchased an 'alternate' date option that is offered on website for a lower fare and these flight option are highlighted in GREEN. We are sorry that you missed it. Changes to the dates can only be made within 24hours. After 24 hours airline fare rules apply. Ticket are non-refundable so therefor the only option to to change the date for the applicable dates of travel (additional difference in airfare will apply) or cancelled the tickets and hold for future credit per airlines rules. We regret your experience was not satisfactory.
Good
Fair service.
Reply from CheapOair.com2026-07-20
Thank you for your feedback! We're happy to hear you had a good experience and look forward to assisting with your future travel needs.
Persons
Persons, very useful and help to the best of their ability, very good personality. And very kind
Reply from CheapOair.com2026-07-20
Thank you for your wonderful feedback. We are delighted to hear that our team provided such helpful and kind service.
Good
Very good experience
Reply from CheapOair.com2026-07-20
Thank you for your feedback! We're happy to hear you had a good experience and look forward to assisting with your future travel needs.
Excellent Service
Reply from CheapOair.com2026-07-20
Thank you for your feedback! We're happy to hear you had an excellent experience and look forward to assisting with your future travel needs.
they think of everything
They think of things involving my trip that I had not thought about. So helpful.
Reply from CheapOair.com2026-07-20
We're so glad we could anticipate your needs and enhance your trip planning! We appreciate your kind words.
Excellent customer service
Excellent customer service! Nice to talk to a PERSON rather than to AI
Reply from CheapOair.com2026-07-20
We're so glad to hear you had such a positive experience with our customer service team! It's wonderful to know that you appreciated speaking with a person.
Excellent Service
Reply from CheapOair.com2026-07-20
Thank you for your feedback! We're happy to hear you had an excellent experience with our service and look forward to assisting with your future travel needs.