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Travel & Vacation

CheapOair.com

203 reviews

3.8203 reviews
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About CheapOair.com

Data updated
Website
www.cheapoair.com
Category
Travel & Vacation
Location
United States · New York
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
98% (50/51)
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Is CheapOair.com legit?

CheapOair.com (www.cheapoair.com) has a 3.8 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-10.

What people say

S
Sharon · 1 review · Verified · Experienced 2026-07-23 ·

Excellent customer service

Reply from CheapOair.com2026-07-23

Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.

M
Michelle · 1 review · Verified · Experienced 2026-07-23 ·

helpful and patient with changing dates…

helpful and patient with changing dates and layover times.

Reply from CheapOair.com2026-07-23

We're happy to hear we could assist with your date and layover changes. Your positive feedback is greatly appreciated!

C
Christiane Crawford · 2 reviews · Verified · Experienced 2026-07-23 ·

Can’t check in using your website

Despite sending an email saying you can check in for your flight using CheapOair website, you can’t. It’s just a bunch of upselling BS. Stop asking me to review the website everytime I click on the website.

Reply from CheapOair.com2026-07-23

Thank you for bringing this to our attention. We regret any frustration you may be experiencing with check-in services. Please contact us so that we may look into your concerns. We value your input and always striving to improve.

S
Sally · 1 review · Verified · Experienced 2026-07-23 ·

love cheap air!

love cheap air!! Reasonable pricing.

Reply from CheapOair.com2026-07-23

We appreciate your wonderful feedback! We are so happy to hear that our pricing was reasonable and met your expectations. Thank you for your time.

M
Martin · 1 review · Verified · Experienced 2026-07-21 ·

It was easy to do all the process.

Reply from CheapOair.com2026-07-22

We appreciate your feedback and are so glad to hear that you found the entire process to be easy. Thank you for your review.

F
Faith esther · 1 review · Verified · Experienced 2026-07-20 ·

She was very patient and helpful

Reply from CheapOair.com2026-07-22

We are delighted to hear that you found our team member to be very patient and helpful during your experience. Thank you for your positive feedback!

S
Sunanda · 1 review · Verified · Experienced 2026-07-22 ·

Great peson help me

Great peson help me. Very kind & helpful this person.

Reply from CheapOair.com2026-07-22

We appreciate you sharing your feedback. We are so happy to hear that our team member was kind and helpful.

B
Bobbie Dean · 1 review · Verified · Experienced 2026-07-22 ·

Didn’t help for my points and every…

Didn’t help for my points and every customer service different service not nice at all.

Reply from CheapOair.com2026-07-22

We’re really sorry to hear about your experience and appreciate you bringing it to our attention. This is not the kind of feedback we like to receive. In order to earn and redeem mileage points, you must be logged into your CLUBMILES account. We regret your experience did not met your expectations and we value your input and are always striving to improve.

D
Dorothee · 1 review · Verified · Experienced 2026-07-22 ·

good communication

good communication. good recommendations

Reply from CheapOair.com2026-07-23

We are so pleased to hear that our communication and recommendations were helpful to you. Thank you for your wonderful feedback!

Z
Zuhair · 1 review · Verified · Experienced 2026-07-22 ·

Great service and experience

Reply from CheapOair.com2026-07-23

We are so happy you enjoyed your experience. We appreciate your kind words and are glad you enjoyed our great service.

A
Alexandrina Rotaru · 2 reviews · Verified · Experienced 2026-07-22 ·

Great booking experience!

Fast, cheap and complete service! I am a fidel customer, and never dissapointed! Thank you!

Reply from CheapOair.com2026-07-22

We are so glad to hear that you consistently receive fast, cheap, and complete service from us. We truly appreciate your loyalty!

J
John Parnell · 1 review · Experienced 2026-07-20 ·

Thus company is a total fraud

This company is a total fraud. They steal from you by placing non refundable charges on your credit card. Never do business with them.

Reply from CheapOair.com2026-07-22

Unable to validate a reservation for review. Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet your expectations — that’s never what we aim for. If you're open to it, please contact us at [email protected] along with your booking number so we can better understand what happened and work on a solution. We value your input and are always striving to improve.

c
customer · 4 reviews · Verified · Experienced 2026-07-22 ·

Make booking easier

Make booking easier, add wheel chair assistance to addons . Instead of hiding it to the last confirm.

Reply from CheapOair.com2026-07-22

We appreciate your feedback regarding requesting the placement of wheelchair assistance options. Wheelchair requests can be added online, under OPTIONAL SERVICES located right below the name field. If you would like to ensure your wheelchair request has been added successfully, please contact the agency or the airlines direct. We will be happy to help.

V
Violeta · 1 review · Verified · Experienced 2026-07-22 ·

Ease of use link and promptness in…

Ease of use link and promptness in completing transaction.

Reply from CheapOair.com2026-07-22

We're so glad you found our process easy and efficient. Your positive feedback on our transaction speed is truly appreciated!

R
Ramón · 1 review · Verified · Experienced 2026-07-22 ·

Easy to purchase

It was easy to access and do very nice! Good price

Reply from CheapOair.com2026-07-23

We're so glad to hear that you found our service easy to access and that you were pleased with the price! Your positive feedback is truly appreciated.

T
Thomas aquinox Amaefule · 1 review · Verified · Experienced 2026-07-20 ·

They are very helpful when booking…

They are very helpful when booking flights and ensure the right thing is done. They also give updates and remove unnecessary guess work especially with the introduction of AI.

Reply from CheapOair.com2026-07-21

We're so pleased to hear that our team was helpful in booking your flights and ensuring everything was handled correctly. It's wonderful to know that our updates and use of AI made the process smoother for you.

D
Danny · 1 review · Verified · Experienced 2026-07-20 ·

The discounts I received were generous…

The discounts I received were generous which I enjoy having..thank you.

Reply from CheapOair.com2026-07-21

We're so glad you enjoyed the discounts! We appreciate your positive feedback.

M
Marcine · 1 review · Verified · Experienced 2026-05-18 ·

Customer service was on top of things

Reply from CheapOair.com2026-07-21

Thank you for your wonderful feedback! We are so pleased to hear that our customer service was on top of things for you.

F
Freddy Almendariz · 2 reviews · Verified · Experienced 2026-07-20 ·

Easy to find flights

Reply from CheapOair.com2026-07-21

We are pleased to know that you found it easy to locate flights. We appreciate your positive feedback!

L
Leandra · 1 review · Verified · Experienced 2026-07-21 ·

great service

Reply from CheapOair.com2026-07-21

Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.