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Travel & Vacation

CheapOair.com

203 reviews

3.8203 reviews
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About CheapOair.com

Data updated
Website
www.cheapoair.com
Category
Travel & Vacation
Location
United States · New York
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
98% (50/51)
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Is CheapOair.com legit?

CheapOair.com (www.cheapoair.com) has a 3.8 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-10.

What people say

I
Ilejah Crabbe · 3 reviews · Verified · Experienced 2026-08-06 ·

Great prices for last minute deals

Great prices for last minute deals! Thanks

Reply from CheapOair.com2026-08-06

We're so glad you found great last-minute deals with us! We appreciate your positive feedback.

A
Abdul · 1 review · Verified · Experienced 2026-08-06 ·

Customer representative has been awesome

Reply from CheapOair.com2026-08-06

We are happy to hear that our customer representative provided you with such an awesome experience. Thank you for your positive feedback.

C
Clay Langdon · 2 reviews · Verified · Experienced 2026-08-06 ·

Access was easy

Reply from CheapOair.com2026-08-07

Thank you for your feedback! We're happy to hear you had an easy experience and look forward to assisting with your future travel needs.

K
Kurt · 1 review · Verified · Experienced 2026-08-06 ·

After I booked and paid they replied…

After I booked and paid they replied there'd be another $19 fee and to use a link. I hate this stuff

Reply from CheapOair.com2026-08-06

Thank you for your feedback. We value your input and will use it to improve our services.

S
Sabina · 1 review · Verified · Experienced 2026-08-06 ·

Best place to purchase flight tickets

Reply from CheapOair.com2026-08-06

We're so pleased to hear that you consider us the best place to purchase flight tickets. Thank you for sharing your positive experience with us!

E
Edward · 1 review · Verified · Experienced 2026-08-06 ·

Good job

It was short in duration, information was clearly presented. Total charges were clearly indicated.

Reply from CheapOair.com2026-08-06

We're glad to hear that the information was clear and the charges were transparent. We appreciate your positive feedback!

R
Rebecca Blizzard · 1 review · Verified · Experienced 2026-08-05 ·

Great sit to use

I have never had a problem with the Cheap-O Air website. They show many routes and different prices to choose from and keep on sending email reminders for the flight chosen. I keep coming back to this site. It's the best, in my opinion.

Reply from CheapOair.com2026-08-05

We are so happy to hear that our website has consistently met your travel needs! It's wonderful to know that our wide selection of routes and prices, along with our email reminders, contribute to your positive experience. We truly appreciate your continued loyalty and kind words.

N
Noreen Gentleman · 10 reviews · Experienced 2026-08-05 ·

I always use this site when

I always use this site when, I book tickets to see my son. Always found it useful and easy to use..Not this time. As a person named Donna posted earlier, I found the app to have the same problems,constantly bombarded with add ons and other nonsense,and my paltry little discount for being a 1st time app user wasn't taken off. I found it really annoying to constantly having to deal with nonsense, when I was trying to concentrate on my booking. Also the company is around long enough it should be set up to deal in Euros and not just dollars. The App was slower than molasses in a freezer, and took forever to get the booking completed. Less of the bs add on nonsense and just concentrate on good ticket and pricing service.

Reply from CheapOair.com2026-08-05

We are truly sorry to hear that your recent experience with our app was frustrating and did not meet your expectations. We understand your concerns regarding the add-ons, the discount not being applied, the slow performance, and the currency options. We are constantly working to improve our services and your feedback is invaluable in helping us identify areas for improvement.

T
Tracy · 1 review · Verified · Experienced 2026-08-04 ·

The online experience was very easy to…

The online experience was very easy to follow

Reply from CheapOair.com2026-08-05

We appreciate your feedback and are so happy that you found our online experience easy to follow. Thank you for taking the time to leave a review.

B
Ben. Sheerman · 2 reviews · Verified · Experienced 2026-08-05 ·

Quick and easy to use

Reply from CheapOair.com2026-08-05

We're glad to hear that you found our service quick and easy to use. We appreciate your positive feedback.

B
Bonnie · 1 review · Verified · Experienced 2026-08-05 ·

Unpleasant Experience

I am displeased with the ordering system. I entered the passengers' information correctly, the system automatically entered middle names for two of the passengers. I did not catch the error before I Submit Payment. I called CheapOair immediately on receipt of the confirmation email, I was informed that the correction fee is $15/pp and have to submit documents to the airline for correction which would take some time. Or to cancel the tickets for $50/pp each. I couldn't cancel just the two erroneous tickets but the whole order of 4 tickets. It is outrageous as I did not enter those incorrect middle names. I ended up paying for the fees, and by the time I rebook the tickets, the ticket price had gone up. I got double whammy!

Reply from CheapOair.com2026-08-05

We have reviewed the reservation and see that this was booked online. Once the booking is confirmed and submitted the website does not change any information. Our agents have assisted this reviewer regarding their concern.

S
Sampson · 1 review · Verified · Experienced 2026-08-05 ·

Proactiveness

The constant update of my trip

Reply from CheapOair.com2026-08-05

We're glad you appreciated the consistent updates about your trip. We aim to keep our customers well-informed.

L
LaPrei Lewis · 2 reviews · Verified · Experienced 2026-08-05 ·

SATISFIED!!!

I have used them several times, and I am always satisfied with their prices.

Reply from CheapOair.com2026-08-05

We're so happy to hear that you consistently find our prices satisfying! Your positive feedback is greatly appreciated, and we look forward to serving you again.

J
Jin · 1 review · Verified · Experienced 2026-08-05 ·

good service

Reply from CheapOair.com2026-08-05

Thank you for your feedback! We're happy to hear you had a good experience and look forward to assisting with your future travel needs.

G
GeneralD · 4 reviews · Verified · Experienced 2026-08-05 ·

too much advertising for extras and do…

too much advertising for extras and do not like feature to book the flight and then choose seats after paying.

Reply from CheapOair.com2026-08-06

Thank you for taking the time to share your feedback. We understand your concerns regarding the advertising for additional services and the process of selecting seats after booking. We appreciate you bringing this to our attention.

T
Tatiana Best · 1 review · Verified · Experienced 2026-08-05 ·

good

THANKS VERY MUCH

Reply from CheapOair.com2026-08-05

Thank you for your feedback! We're happy to hear you had a good experience and look forward to assisting with your future travel needs.

A
Alexander · 1 review · Verified · Experienced 2026-08-05 ·

Good

Very good 👍🏽👍🏽

Reply from CheapOair.com2026-08-05

Thank you for your feedback! We're happy to hear you had a very good experience and look forward to assisting with your future travel needs.

J
Joseph · 1 review · Verified · Experienced 2026-08-05 ·

i got the fliughts i needed

Reply from CheapOair.com2026-08-05

We're so glad we could help you find the flights you needed! We appreciate your positive feedback.

N
Nathan · 2 reviews · Verified · Experienced 2026-08-05 ·

Everything went well

Everything went well, I was served with great service.. Thank you

Reply from CheapOair.com2026-08-06

We are so glad to hear that you received great service and that everything went well. Thank you for your kind words!

c
customer · 2 reviews · Verified · Experienced 2026-07-17 ·

horrible customer service

horrible customer service, half forth coming with information

Reply from CheapOair.com2026-08-04

Thank you for taking the time to share your feedback. In order to address your concerns, we need to know what the issue is. We’re sorry to hear your experience didn’t meet your expectations — that’s never what we aim for. If you're open to it, please contact us at [email protected] along with your booking number so we can better understand what happened and work on a solution. We value your input and are always striving to improve.