CHUWI is a famous China digital brand owned by CHUWI innovation and technology (Shenzhen) co., ltd. Established in 2004, now our company has more than 10 years history. We have been engaged in designing, developing and producing our own brand tablet pc...
Written by the business, not verified by us.Chuwi (www.chuwi.com) has a 3.3 out of 5 rating on OK.one, based on 478 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 31% give 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally fast shipping times and secure packaging, noting that items consistently arrive promptly and in wonderful condition. Many buyers also highlight that the devices offer solid everyday performance, a great display quality, and impressive value for the price tag. Some reviewers were not happy with missing accessories or incomplete packages received upon delivery. Additionally, other customers noted frustrating experiences regarding poor support response times, delayed order tracking information, and unexpected hardware failures after short periods of use. A few people also felt that certain items failed prematurely or did not meet expectations.
Auto-generated from all reviews of this business. For reference only.Not okay with ordering products and then being stuck with a long holiday and the shipping issue, there was a change, even though the first announcement was February 14, then it was changed to February 17, another 3 days late. Probably won't order from the main page again, better to order from the app of your own country, the price is not much different. Order from the page because I didn't know it was sold on other apps.
I had been going back and forth on what laptop to use for Uni and decided to give the Chuwi Corebook X a shot. Haven't been using it for long, but I'm already very impressed with the product. I was also very surprised by the size of the track pad. It's significantly larger than any laptop I've used. Overall, very impressed and am looking forward to using this for a long while :)
Ordered Hi10 X! + keyboard + kickstand but only received the Hi X! tablet without the keyboard or kickstand
Fast shipping, nice small form factor, good product quality and quick response from customer support queries. However, product can be further improved to include support for Windows Hello login, TF/SD card slot and support and compatibility for common stylus pens.
the Hipen H7 i received, doesn´t work. I tried many ways to make it work
Mmmmm I think the delivery is very quickly
In the end I decided to replace CHUWI AEROBOOK PLUS. The new computer will certainly not be a chuwi. It is the one that lasted the least and gave me the most problems. I just bought the discovery that it had a processor that has been out of production for several years. Problems with the USB ports, the screen panel that is disassembled and broken, excessive heat when using 3D applications, problems with the ssd memory, the battery charger that is broken, poor reception of weak wifi signals and at last black screen. I don't understand how chuwi can have the courage to call new computers on sale "pro" when they have cheap processors.
Customer service is unresponsive: sent several emails and got no response
Excellent buying experience. Good contact with the company. Delivered earlier than predicted. This tablet is superb value for money!
Realy quick response, fast return of funds for a product I purchased in error. Fast shipment and the use of FEDEX is really good. My first order is a positive experience. I first know of CHUWI products when I purchase a CHUWI tablet at a KERO store in Luanda Angola. I am so impressed that I would like to be a CHUWI rep in Brasil.
Return & Warranty &Service are not working. they are scamming on it.
shipment was promptly dispatched, the price is affordable, and the first-time purchaser discount is appreciated
CHUWi is not answering even after sollecitating by over 20 mails, the aftersale service is not reliabale, My mini pc 5th generation went with a black screen under guarantee time and after nearly 4 months still NOT get any item back send for repair to the indicated Service Center in Germany, What we learned, NEVER CHUWI again At the end, you are loosing money and can t use the item, in the mean time I had to buy a new pc and this time it cames from Lenovo/HP= this is working better
The purchase and delivery experience went better than expected. The computer was shipped and delivered in a very timely manner.
The computer I bought worked for about 15 minutes, after Windows setup and updates, it rebooted and I never had an image on my monitor ever since. I contacted support, They have a terrible response time, waited over three weeks for someone to tell me to send the computer in for repairs. I sent them the computer, to the address in Germany they told me, and since then I never heard from them again. I know the item got delivered because I have a tracking number, but after several inquiries on the status of my request, still no answer. I would not recommend this company at all. I paid almost 500 euros for an item I had to send in for repairs after 15 minutes of use, and never heard from it ever since. They are scammers, do not buy their products.
I have bought a laptop, it started to have problems after few months, now after 1 year it is completely broken down due to an hardware issue. In the mean really bad experience with the assistance.
My complaint email about a USB hub missing from delivery were unanswered. Chuwi don't supply PC's with UK keyboards which prevented me buying any more PCs from them.
Everything. The product. The price and the speed of delivery. Well done!
Excellent website, made it very easy to place an order. Despatch was very quick, frequent updates were provided.
If you buy a tablet with Android, be aware that Chuwi is not providing any updates or security updates. I think this is unacceptable and even not legal in Europe.
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