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Electronics & Technology

Chuwi

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478 reviews

3.3478 reviews
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About Chuwi

Data updated
Website
www.chuwi.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
16% (29/176)
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About this business

CHUWI is a famous China digital brand owned by CHUWI innovation and technology (Shenzhen) co., ltd. Established in 2004, now our company has more than 10 years history. We have been engaged in designing, developing and producing our own brand tablet pc...

Written by the business, not verified by us.

Is Chuwi legit?

Chuwi (www.chuwi.com) has a 3.3 out of 5 rating on OK.one, based on 478 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 31% give 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally fast shipping times and secure packaging, noting that items consistently arrive promptly and in wonderful condition. Many buyers also highlight that the devices offer solid everyday performance, a great display quality, and impressive value for the price tag. Some reviewers were not happy with missing accessories or incomplete packages received upon delivery. Additionally, other customers noted frustrating experiences regarding poor support response times, delayed order tracking information, and unexpected hardware failures after short periods of use. A few people also felt that certain items failed prematurely or did not meet expectations.

Auto-generated from all reviews of this business. For reference only.

What people say

Firstly I would like to compliment…

Firstly I would like to compliment Chuwi on customer service which is absolutely faultless also on the fast delivery, I honestly cannot recall any other company I have previously purchased from that as only taken the money from my bank account the day after the item as arrived, at the time of writing I have only unpacked the laptop and my wife and I are very impressed wih quality of workmanship and are looking forward in the coming days to one of our sons connecting it and transfering the information over from our soon to be obsolete laptop, so thank you for a pleasant experience

CHUWI INNOVATIONS LARKBOOK 13.3" TOUCH-SCREEN – ARRIVED WITHOUT TOUCHSCREEN AND NOW NO SCREEN AT ALL

I bought a CHUWI LARKBOOK 13.3" TOUCH-SCREEN from seller chuwi2018 on eBay. It arrived without a touchscreen, even though it was clearly advertised as such. I trusted the seller's version, thinking maybe I was confused. I wasn’t. I didn’t really use it much — and not for work, thankfully. But after just 6 months, now the screen doesn’t turn on at all. The support has been slow and vague, and I regret having left a good review. Not sure what kind of “innovation” this is supposed to be, but it’s not working.

Do not use DHL.

The service was terrible. They charged me twice for shipping even though I was eligible for free shipping. It's a scam on DHL's part. I understand it's more DHL's fault, but they didn't help me at all. And for clarification, customs didn't charge me any taxes; it was all the responsibility of the delivery company. Do not use DHL.

DHL Service

DHL Service: Although updates were provided but service not so good compared with other shipper which inform not just that the product have been picked up but where is the package, prior to delivery. Only received package was picked up on May-03 and then delivery date as May-09, mentioned yesterday. Between May-03 to May-08: No news. It happens because DHL is American.

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