Shipping and service is a little slow
Shipping and service is a little slow. have yet to receive the laptop.
About Chuwi
Data updated- Website
- www.chuwi.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 60 reviews
- Replies to negative
- 16% (29/176)
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About this business
CHUWI is a famous China digital brand owned by CHUWI innovation and technology (Shenzhen) co., ltd. Established in 2004, now our company has more than 10 years history. We have been engaged in designing, developing and producing our own brand tablet pc...
Written by the business, not verified by us.Is Chuwi legit?
Chuwi (www.chuwi.com) has a 3.3 out of 5 rating on OK.one, based on 478 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 31% give 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally fast shipping times and secure packaging, noting that items consistently arrive promptly and in wonderful condition. Many buyers also highlight that the devices offer solid everyday performance, a great display quality, and impressive value for the price tag. Some reviewers were not happy with missing accessories or incomplete packages received upon delivery. Additionally, other customers noted frustrating experiences regarding poor support response times, delayed order tracking information, and unexpected hardware failures after short periods of use. A few people also felt that certain items failed prematurely or did not meet expectations.
Auto-generated from all reviews of this business. For reference only.What people say
In stock
In stock, good prices, fast and easy delivery and very proffesional communication.
Recently heard about CHUWI Gemibook Pro for the first time, then I purchased one. Here's my review of it.
I recently heard about the CHUWI Gemibook Pro, so after researching them I ordered one. It arrived here in New Zealand in less than a fortnight of purchasing it, wrapped properly for protection during transit. My new Gemibook Pro seems to be of high quality. Though time will tell as I use it in the coming months and the year. The price was also great considering the laptops specifications and capabilities. I intend to use my Gemibook Pro for Office Word. Overall, I am pleased with the laptop, and the express delivery.
It was a great experience as usual
It was a great experience as usual. My order arrived on time. So pleased with my order.
Everithing was fast an secure
Everithing was fast an secure. This was the 3rd time I bought something. Thank you
Fast shipping and great quality
Avoid Chuwi ! seems to be a scam company
Send back, in January 24, my CHUWI MINIBOOK X to CHUWI at an EU address, CHUWI sent it back to China and although I ask regularly, they ignore me or same answer "we have a lot of return, be patient" .. No remind proposal, they block you on social media They are dishonest .. avoid them
Minibook failed after 2 weeks
Minibook failed after 2 weeks I ordered a Minibook X in December. It failed after 2 weeks. Refused to boot 80% of the time. When I did get it to start up it would blue screen within a few minutes. Windows diagnostic reported power supply issues, so obviously a failure from the factory. All of this was documented and communicated to Chuwi support. The Chuwi warranty is worth less than nothing. After contacting Chuwi support they first wasted my time insisting I reinstall windows multiple times, providing an ISO at 5 kbps. If you are not technical enough to flash an ISO support presumably ends here. Some weeks later they requested I ship it back to them at my own expense. This cost another 80 euro. Despite the carrier assuring me it was delivered Chuwi say they have not received it and will not honour the warranty. End result 380 euro for a laptop that lasted all of two weeks. Terrible product, terrible company
Not answer me enquiry
The swift nature of the entire process
Laptop it good n fast
Laptop it good n fast. Hope of getting another model.
minibook x - very short life
I've bought 3 Chuwi products in the past 4 years, the latest being a Minibook X about 2 years ago. The Mini failed a few weeks ago - no power, nothing and it wasn't a battery failure. The only reply I got from Chuwi was that sorry, out of warranty, no help from us. I would have expected that they could offer to repair it for a fee but nada. Given the number of posts relating to this problem with the MiniBook, I doubt if my experience is unique. No more Chuwi for me.
Send wrong power supply for me
Fast shipping
Good featured brand within average price but needs to be bit careful about faulty items that should not be delivered!
Customer support are supportive but its a bit late you get reply from them!Its affordable product but delivered faulty sometimes.There is no warehouse in uk and it takes time to be delivered!But still i like they are providing good featured laptops with the price range worth it!Good job chuwi keep making durable and good products!!
Super fast delivery.
Super fast delivery. Brilliant product.
Tip Top ....
Very fast to arrive, safely packed.
The shipment to UK arrived more quickly than anticipated and with no delays on the way. I was very happy to get my item early, a pleasant surprise.
We have received the Mini Book X N100…
We have received the Mini Book X N100 10.51 " Grey but, The Screen Protector + Hi Pen H8 stylus is MISSING. This is a very bad experience for me. LaPhonso
Fast delivery.
Fast delivery. Easy to place order.
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