The whole process worked perfectly
The whole process worked perfectly. It would be helpful if the airlines also worked faster. This is not the case with LOT.
We help receive compensation up to €600 for a flight delay or cancellation or overbooking. Learn more to know if you are entitled to compensation
Compensair (www.compensair.com) has a 3.7 out of 5 rating on OK.one, based on 367 user reviews collected here. It is listed under Legal Services & Government and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 25% give 1 star; The business has replied to 72% of negative reviews; Reviews mostly discuss Refund, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly responsive support and professional team that manages travel disruption claims with remarkable efficiency. People note that the overall reimbursement process is extremely smooth, with clear and reassuring updates provided consistently throughout the procedure. However, some people mentioned experiencing lengthy delays, repetitive automated responses, and a frustrating lack of updates regarding the true status of their cases. Consumers also felt that the service fees charged upon successfully receiving a refund were significantly high. Reviewers noted that waiting for prolonged periods without proper progress reports caused unnecessary frustration.
Auto-generated from all reviews of this business. For reference only.The whole process worked perfectly. It would be helpful if the airlines also worked faster. This is not the case with LOT.
Great service. They make all for you. Seriuos work. you have to wait few mounths to recieve the compensation. Good service,I recommend.
Thank You for all support, very good job Compensair,
I couldn't believe it until I received an email to send my account details. It took long but was derived at the end of the period stated. My appreciation to compensair because I least expect it at the time fund was received. Also, your means of reaching you on the social applications is so swift and reply are appropriately done. Kuduos!
Good deal, Took long time but that finished)) received a compensation. Thank you
Long time expected since 5 month, but now is succsesful received. Thanks!!! Good luck.
According to their homepage a case should take up to 20 weeks... 33 weeks have passed until now... The current status (updated after 32 weeks) says "We have filed a claim to a consumer protection agency. The agency's decision may take from 6 to 12 months"... I don't believe in getting any money back with compensair.
367 reviews matching