Concordia Supply is a church supplies distributor. We specialize in the areas of Vacation Bible School, Church Bulletins, letterheads, and envelopes, Sunday School Curriculum, communion supplies, and other church supplies.
Is Concordia Supply legit?
Concordia Supply (www.concordiasupply.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 77% of negative reviews. Last updated 2026-08-11.
The supplies were fine, but it took too long to receive my order.
Reply from Concordia Supply2023-03-09
Ms. Malone,
Your order was shipped in 2 different shipments. The Fellowship Cups shipped right away but the bulletins took longer than normal. We apologize for the delay in receiving this portion of your order. Our bulletin warehouse was closed a few days due to an ice storm and it took a while for them to get catch up. We appreciate your business and understanding.
Thank you and God bless,
Rochelle
Customer Service
The items purchased were beautiful, of great quality and came faster than expected. We did have one question about the items and called customer service. They didn’t sound very convincing with their answers, but it has been resolved.
Was looking for a bulletin that would go in line with what our seniors chose for their graduation verse. There was the perfect bulletin available, and it even had the bible verse!
I have received second note of delay with my order
Reply from Concordia Supply2023-03-15
Dear customer, please receive our apologies with the delay of this order. The TrueVince product is made fresh to order and our production is taking five weeks. According to our records your order will be shipping in the next three business days.We thank you for your business
There was a delay in my shipment of communion supplies, but Rochelle worked diligently to make sure I had a suitable substitute in time for our Sunday service and she covered the expedited shipping. It is nice to find a company with great customer service!
I still have not gotten this latest order that I ordered a month ago. Up until this point, I have never had an issue. So my experience was positive until now. I know the communion cups are in high demand, so hopefully this won't be a recurring issue, especially now that I signed up for the auto ship service.
Reply from Concordia Supply2023-03-09
Mr. Brubaker,
Thank you for ordering our TrueVine cups since 2021. Production got behind starting in Dec. Our warehouse is now working 24/7 to process orders in a more timely manner. Your order shipped today and is scheduled to deliver on Mon, March 13. We greatly appreciate your continued business and patience! Thank you.
In His Service,
Rochelle
Customer Service
Wait for fulfilling an order is not dependable and charges happen quickly
order was charged but filling in not very dependable and takes too long getting shipped
Reply from Concordia Supply2023-03-08
Jimmy,
We can see you've been ordering our TrueVine cups since April 2021. Orders have always been shipped in a more timely manner. You have received updates explaining the delays for this past shipment. Our warehouse is now working around the clock to get orders processed. Your order is shipping today and you should have received UPS tracking. We apologize you did not receive your order as promised and appreciate your grace. Thank you and God bless!
Blessings,
Rochelle
Customer Service
I put in my order on the 21st and when I checked its status on Monday of this week almost two weeks later, it was still pending on fulfillment. The biggest issue we seem to have with our orders it the time it takes to fill them. I know the company is working as hard as it can and we are understanding of that.
Reply from Concordia Supply2023-03-09
Hi Liz,
Thank you for your understanding. Our warehouse is working extra hours to process orders. The TrueVine prefilled cups have become very popular. With each order made-to-order and is fresh, it is taking longer than normal. When you placed your order on Feb 21 there was a notation in red to let you know this order's estimated delivery date is between March 21-24. We appreciate your business and patience!
Thank you and God bless,
Rochelle
Customer Service
It's hard to say. We are still waiting for our order to arrive.
Reply from Concordia Supply2023-03-09
Dear customer, we thank you for your review. Our apologies for the delay on your order. We are working on your order and should be receiving this order by the end of next week. Thank you for your business. Sincerely Hilda
Delivery time was changed AFTER I ordered. Didn’t get it by the promised date. Still haven’t received the order.
Reply from Concordia Supply2023-03-07
Dear customer, thank you for your review. We apologize for the delay of your order. We are experiencing a delay with the TrueVine product. Our records shows that your order is in the process of being shipped. We thank you for your business. Hilda
We ordered the end of January and received the day after we had planned on celebrating the Lord's Supper (on March 5), so we had to reschedule. We have 1,000 people we plan on serving each time. Hopefully, the cups we ordered to use the week of April 2 will arrive before April 2.
Reply from Concordia Supply2023-03-08
First Baptist Church,
We apologize for the longer than normal delivery time of your TrueVine prefilled communion cups. Our warehouse is doing their best to get orders processed in a timely manner. Unfortunately, due to staffing shortages, bad weather that caused our warehouse to close for a few days to ensure employee safety, and large number of orders, your order shipped 1 day too late for first Sunday. As each order is made to order so it's fresh, orders are being processed 24 hours a day. Your recent order will arrive in time for Easter. We appreciate your business and hope you can accept our sincere apology for not having your order as promised.
In His Service,
Rochelle
Customer Service
We had to borrow communion cups for the 1st Sunday.
Reply from Concordia Supply2023-03-09
Dear customer, thank you for your review. We apologize for the delay of the communion cups. Please contact our customer service for alternative communion. We thank you for your business, Hilda
Never received my order. Bad experience with no idea when it will arrive.
Reply from Concordia Supply2023-03-08
Mr. Foggs,
Thank you for your Feb 14 order of our TrueVine Chalice prefilled communion cups. There was a message on our website letting our customers know that production was taking longer than normal. We apologize you have not yet received your order. You should be getting UPS tracking here soon. We appreciate your business and understanding. Thank you!
God bless,
Rochelle
Customer Service
I still have not gotten my order yet and I placed it on February 22nd. It is now March 7th. First I received an email stating it was shipped then I got another email stating that email was sent in error. Sounds a little incompetent to me.
Reply from Concordia Supply2023-03-08
Natalie,
Thank you for ordering our TrueVine Chalice prefilled communion cups. At the time you placed your order there was a notation right under Add to Cart that read:
Production Longer Than Normal: Estimated to Arrive between March 6-10
We're sorry you didn't see this message. Your order shipped today and will deliver via UPS on Fri. March 10. We appreciate your business and understanding.
Thank you and God bless,
Rochelle
Customer Service
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