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Crystal Central

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201 reviews

4.9201 reviews
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About Crystal Central

Data updated
Website
www.crystalcentral.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
33% (1/3)
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About this business

Engraved Crystal Awards, Crystal Gifts and Crystal Plaques for Every Occasion

Written by the business, not verified by us.

Is Crystal Central legit?

Crystal Central (www.crystalcentral.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 33% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning craftsmanship of the crystal awards, noting how gorgeous the finished products look for special occasions. People also love how simple the ordering process is and deeply appreciate receiving digital proofs before production begins. Furthermore, the delivery service is consistently fast, with many packages arriving safely and well ahead of the expected schedule. Some reviewers were not happy with certain details, mentioning that the text print could sometimes appear small or unclear. Others also experienced occasional issues regarding delayed packages, uncleaned items after etching, or unexpected customization mistakes.

Auto-generated from all reviews of this business. For reference only.

What people say

Outstanding Quality and Service from Start to Finish

I had an excellent experience from start to finish. The selection of plaques was impressive, and the customization process made it easy to create exactly what I wanted. The design tools were straightforward to use, and the finished plaque exceeded my expectations. The delivery was faster than I anticipated, and the plaque arrived in a high-quality presentation box that added a really nice finishing touch. Everything—from the ordering process to the product quality and packaging—was top notch. I would definitely recommend you to anyone looking for a beautiful, well-made plaque and outstanding service.

Reply from Crystal Central2026-07-22

Thank you for sharing such a thoughtful review! We're delighted to hear everything came together so well, from the customization process to the finished crystal plaque. It's especially rewarding to know the presentation, delivery, and overall experience were all so well received. We truly appreciate your recommendation. — Crystal Central Team

40 Year Award

Very easy process and very helpful! The award is absolutely BEAUTIFUL!!!! Very heavy and great quality.

Reply from Crystal Central2026-07-22

Thank you for sharing your experience! We're glad to hear you loved how the finished award turned out and appreciated the quality of the award. It's also wonderful to know the process was easy and our team was helpful throughout. — Crystal Central Team

The customer service was exceptional

The customer service was exceptional, I needed to make a last minute change after giving the okay to proceed and it was handled amazingly well. The product is beautiful! I highly recommend this company!

Reply from Crystal Central2026-07-20

Thank you for your thoughtful review! We're so glad everything came together smoothly, even with your last-minute change. It's wonderful to hear you loved the finished plaque, and we appreciate your recommendation. — Crystal Central Team

Product design and layout exceeded my…

Product design and layout exceeded my expectations. I also received it before the date it was expected. Thanks for the great job!

Reply from Crystal Central2026-07-16

Thank you for your kind review! We're so glad to hear the design and layout exceeded your expectations and that your order arrived earlier than expected. It's wonderful to know everything came together so well. — Crystal Central Team

Crystal Central is amazing

Crystal Central is amazing! I ordered a beautiful custom plaque for a family event, and it exceeded my expectations. The craftsmanship was outstanding, and it turned out absolutely beautiful. Their website was easy to navigate, and the Customer Service team was exceptional throughout the design review process, making every mock proof revision quickly and accurately. My order was shipped promptly and arrived on time. I am extremely happy with my purchase and highly recommend Crystal Central for their excellent quality, outstanding customer service, and fast delivery!

Reply from Crystal Central2026-07-06

Thank you for sharing such a thoughtful review! We're so glad to hear the design review process was smooth and that each proof revision was completed quickly and accurately. It's wonderful to know your custom plaque turned out beautifully and arrived right on time. Your recommendation truly means a lot to us. Thank you for choosing Crystal Central. — Crystal Central Team

Your team was very responsive each time…

Your team was very responsive each time I contacted them to ensure that the award would meet our requirements.

Reply from Crystal Central2026-07-02

Thank you for your kind words! We're pleased to hear our responsive communication made the process a smooth one. Working closely with you to make sure every detail was right is an important part of what we do. — Crystal Central Team

I chose a plaque that reflected AnnMarie's Essence

I chose a plaque that reflected who my Assistant Head of Schools is, and she really loved it. That is what I was hoping for. Thank you to all who helped me with my last-minute edits.

Reply from Crystal Central2026-07-14

Thank you for sharing your experience! We're so glad to hear the plaque reflected exactly what you hoped to express and that it was so well received. It was our pleasure to help with the final edits and be part of such a meaningful recognition. — Crystal Central Team

Five Stars!

The awards looked great! The delivery was quick! The price was reasonable.

Reply from Crystal Central2026-06-25

Thank you for your kind words! It's wonderful to know the quality of the awards and the quick delivery both stood out. Hearing that everything met your expectations is always rewarding for our team. We look forward to working with you again. — Crystal Central Team

Delivery was better than quoted and…

Delivery was better than quoted and quality was better than online photo's.

Reply from Crystal Central2026-06-25

We appreciate you taking the time to share your experience! We're pleased to hear your order arrived sooner than expected and that the quality of the plaque was even better than it appeared online. Knowing the finished piece met your expectations means a great deal to our team. — Crystal Central Team

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