Engraved Crystal Awards, Crystal Gifts and Crystal Plaques for Every Occasion
Written by the business, not verified by us.
Is Crystal Central legit?
Crystal Central (www.crystalcentral.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 33% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-25.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning craftsmanship of the crystal awards, noting how gorgeous the finished products look for special occasions. People also love how simple the ordering process is and deeply appreciate receiving digital proofs before production begins. Furthermore, the delivery service is consistently fast, with many packages arriving safely and well ahead of the expected schedule.
Some reviewers were not happy with certain details, mentioning that the text print could sometimes appear small or unclear. Others also experienced occasional issues regarding delayed packages, uncleaned items after etching, or unexpected customization mistakes.
Auto-generated from all reviews of this business. For reference only.
Very positive experience with Crystal Centralm The Crystal plaques are stunning. customer service is excellent!
Reply from Crystal Central2026-06-01
Thank you for your kind review!
We’re glad to hear the crystal plaques stood out and that you had an excellent experience with our customer service team. We appreciate you taking the time to share your experience.
— Crystal Central Team
Thank you for your kind words!
We’re so glad to hear you’ve had such a positive experience with Crystal Central. We truly appreciate your support.
— Crystal Central Team
Pefectly made and a beautiful and high quality crystal product. Shipped in high quality packaging which kept the crystal protected and clean.
Reply from Crystal Central2026-05-28
Thank you for your kind words!
We’re so glad to hear the crystal piece arrived beautifully made and well protected. It’s wonderful to know the quality and packaging both stood out.
— Crystal Central Team
We had ordered last year and I couldn't find the logo for this years order. The customer service was excellent pulling up the previous order and getting this order done!! Thank you soooooo much!! we love your plaques!!
I hope this company is around forever because they are amazing. The products they offer are gorgeous and of the highest quality. The products are easy to design and the design team is so helpful and responsive. The products are packed with much care and shipped quickly. Their prices are quite reasonable for such quality and service. Everyone I have ever given one of their custom products to has been very impressed with the quality, the elegance, and the presentation box. Thank you for being such a great company!
Reply from Crystal Central2026-05-27
Thank you so much for your thoughtful review!
It truly means a lot to hear how much you’ve enjoyed both the products and the overall experience with our team. We’re especially glad the quality, presentation, design process, and quick delivery all stood out, and that the recipients have been so impressed as well.
Thank you again for your support and kind words.
— Crystal Central Team
This is our fourth order with Crystal Central! Our church has been ordering from them for a very long time. Their products and shipping is absolutely stellar! This order was fantastic. We placed an order and realized later that we made a mistake on the name that was to be engraved on the crystal award. So, at a discount, Crystal Central allowed us to reorder with the correct wording and expedited the shipping to be delivered on time before presenting the award at our church. OUTSTANDING service Crystal Central!!! God Bless You All!!!
Reply from Crystal Central2026-05-27
Thank you so much for your thoughtful and heartfelt review!
It truly means a lot to hear that Crystal Central has been part of your church’s award presentations over the years. We’re especially glad our team could help correct the engraving and get the reordered crystal award delivered in time for such an important occasion.
Your kind words and support are deeply appreciated. God bless you as well!
— Crystal Central Team
Thank you for your kind words!
We’re glad the website was easy to use and that the updates throughout the order were timely and helpful.
— Crystal Central Team
Website was easy to navagate through and find what I was looking for. A proof was provided before actually printing was done. Item was delivered earlier than expected. The only issue was that some of the wording was not fully printed meaning a "l" was only halfway printed and it looked like a "i".
Reply from Crystal Central2026-05-22
Thank you for taking the time to share your feedback.
We appreciate your comments about the easy ordering process, proof approval, and early delivery. We also appreciate you pointing out the lettering detail and sharing your experience with us.
— Crystal Central Team
Crystal Central is our go to for all departmental awards due to selection, ease of custom orders, pricing, customer service, and swift shipping.
Reply from Crystal Central2026-05-20
We’re honored to be your go-to source for departmental awards.
It’s great to hear the selection, custom ordering process, customer service, and quick shipping have helped make the experience such a positive one.
— Crystal Central Team
Easy to set up and design, great communications. I very much like the final product. Worth every penny!
Reply from Crystal Central2026-05-20
We’re glad the design process was easy to navigate and that the communication throughout the order stood out as well.
It’s wonderful to hear you were so pleased with the final piece and overall experience.
— Crystal Central Team
The experience was great due to the connection of customer service, the outline of the plaque and the timing of delivery.
Reply from Crystal Central2026-05-13
Thank you for your kind words!
We’re glad the experience felt smooth from start to finish, from working with our customer service team to the plaque design and timely delivery.
— Crystal Central Team
Helpful and fast service and response. Shipping was very quick and arrived much earlier than expected. Quality of the items are always superb!
Reply from Crystal Central2026-05-13
We’re glad the service and communication felt fast and helpful, and that your order arrived even sooner than expected.
Hearing that the quality continues to stand out really means a lot.
— Crystal Central Team
Every year, I order 5 to 10 crystals and it's always amazing to see the awardees' reactions whenever these beautiful crystals are presented. Just love your product! Keep up the great work!
Reply from Crystal Central2026-05-11
It’s wonderful to hear the crystal awards continue to create such meaningful reactions year after year. Knowing the recipients enjoy them so much makes this kind of recognition especially rewarding.
We truly appreciate your support and kind words.
— Crystal Central Team
beautiful work every time we get a plaque and we get it fast.
Reply from Crystal Central2026-05-08
We’re so glad to hear the plaques have continued to arrive quickly and look beautiful each time.
We truly appreciate your support.
— Crystal Central Team
The questions I had were answered in a very timely and professional manner. Extreme care precision was taken to make the product I ordered was set up just as I requested.
Reply from Crystal Central2026-05-08
We’re glad the communication process felt prompt and professional, and that the final piece reflected the care and precision you were looking for.
It’s great to know everything came together just as requested.
— Crystal Central Team