CrystalTravel.com (www.crystaltravel.us) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
R
Ravi · 6 reviews · Experienced 2025-10-29 ·
★★★★★
Egypt plans are CONFIRMED! Thank you Michael Reese!
Michael Reese was my agent who helped me finish my airline booking to Egypt. The initial booking was declined but Michael called me immediately to let me know exactly why the decline happened and then helped me to get the booking finalized. He was of GREAT help and I am very grateful to him for his assistance so now we can go and enjoy our vacation. I would recommend CrystalTravel.com and especially Michael Reese if you are planning any kind of travel.
Reply from CrystalTravel.com2025-10-30
Dear Ravi,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
[email protected]
J
Jason Dinh · 1 review · Experienced 2025-09-24 ·
★★★★★
I was completely stressed trying to figure out my flight situation
I was completely stressed trying to figure out my flight situation, and Stanley stepped in like a pro. She was incredibly patient, knowledgeable, and genuinely cared about helping me find the best solution. Thanks to her, everything got sorted out quickly and smoothly. I couldn’t have done it without her support. Highly recommend working with Stanley—she’s a lifesaver!
Reply from CrystalTravel.com2025-09-29
Dear Jason,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
[email protected]
A
Alexander Nayda · 3 reviews · Experienced 2025-08-10 ·
★★★★★
These guys are good
These guys are good, they are very helpfull and always willing to take how ever long you need to get things done, good prices, easy to deal with, and very polite. Marc Lee was helping me and he was so good that he even got me my frequent flier miles from another airline, they really do know their stuff and are eager to help.
Will definitely hit them up for my next trip 👍
Reply from CrystalTravel.com2025-08-13
Dear Alexander,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
[email protected]
