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Business Services

CSSBuy

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319 reviews

3.8319 reviews
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About CSSBuy

Data updated
Website
www.cssbuy.com
Category
Business Services
Location
China
Status
Unclaimed
Last 12 months
104 reviews
Replies to negative
56% (48/86)
Do you own CSSBuy? Claim this profile for free and start replying to reviews.
18106578805[email protected]www.cssbuy.com

About this business

Your #1 Shopping Agent, based in Hangzhou, China. Purchase billions of products with a few clicks. B2B and B2C support. We connect our customers worldwide to millions of sellers in China!

Written by the business, not verified by us.

Is CSSBuy legit?

CSSBuy (www.cssbuy.com) has a 3.8 out of 5 rating on OK.one, based on 319 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 72% rate it 4 stars or higher while 25% give 1 star; The business has replied to 56% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the helpful staff, noting that representatives are always polite, attentive, and ready to assist with any questions that arise during the shopping process. People also mention that the delivery service is remarkably fast and reliable, ensuring that packages arrive safely right at their doors without trouble. However, some customers also noted unexpected extra service fees and extremely high shipping costs when trying to send their parcels abroad. A few reviewers experienced frustrating support interactions, mentioning unhelpful replies and unexpected delays that complicated their overall ordering experience significantly over time.

Auto-generated from all reviews of this business. For reference only.

What people say

Say No To White Imperialism AnCanada · 2 reviews · Experienced 2024-12-06 ·

I would rate them negative stars if I…

I would rate them negative stars if I could. After choosing the SAL line from China to Canada, after two months of getting the run around from their agents on where the package is, I see my package is no longer traceable.

Reply from CSSBuy2025-03-17

Dear user, I'm very sad to hear about that! If your package is lost, you are eligible for partial or full compensation! Please contact us on Discord to know more.

Pedro FonsecaCanada · 1 review · Experienced 2024-12-05 ·

I requested that my orders be sent

I requested that my orders be sent, one of them was on the 27th of last month and until today it has not been sent. I REQUEST SHIPPING ON TODAY'S DATE OR I WANT MY FULL REFUND INCLUDING PRODUCTS WHICH THE SUPPLIERS DO NOT ACCEPT RETURN. I don't want to know, this is absurd, all the items are already in the warehouse and they still take 7 days to ship????? If you disappear with my money or don't send it in two days, you will see the court case you will take. Now it's explained why everyone stopped using CSSbuy Parcels id: P241127920600 and P241205535410 I WANT SOLUTION TODAY OR CANCELL EVERYTHING AND REFUND 100% MY MONEY

W
WaelSaudi Arabia · 1 review · Experienced 2024-11-11 ·

Unhelpful support

There in website support are useless. They kept redirecting me to open a discord ticket, and I opened one on 11th of November. Zoop’s (COO of CSSBuy) own policy states that he will respond to a request in a maximum of 3 days. It has been 5 days and I haven’t received A SINGLE MESSAGE from zoop

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